Comentarios de los clientes para Strasser True Value

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Strasser True Value

Clasificación general:

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Matthew B.
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I was charged twice for one rental. Have called UHaul several times with no answer. I need someone to call me ASAP 816-529-5362

Brittany B.
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Never received the dolly I requested. I was never reached out to when I requested to be refunded for it.

NATHAN H.
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I scheduled a 20ft truck for 6:30 am for Nov 1st and it wasn't there to be picked up. The True Value employee was very helpful in getting us a new truck but it was a 10ft at 9am. It was highly inconvenient and it threw the whole schedule off.

Timothy E.
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El cliente no dejó un comentario.

Kristy H.
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El cliente no dejó un comentario.

HAYDER T.
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El cliente no dejó un comentario.

Colin H.
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El cliente no dejó un comentario.

Montez W.
Clasificación:

Policy around using a credit card AND contacting personal references. A bit overkill to disturb my friends and family during working hours, especially when a credit card was provided.. Secondly Customer service training perhaps? Unfortunately, I had a better experience with Budget in the past.

PAULA W.
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El cliente no dejó un comentario.

JULIO F.
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El cliente no dejó un comentario.

LoWanda G.
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El cliente no dejó un comentario.

GUSTAVO V.
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Trucks. Needs service and and care.

Rick A.
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Good prompt service with no issues.

Jean A.
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El cliente no dejó un comentario.

WILLIAM F.
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El cliente no dejó un comentario.

Chad S.
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El cliente no dejó un comentario.

johns S.
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many complaints about my experience and bill. i have also called customer service and every time the line is busy and i can't to anyone. I would like a phone call or email from customer services as soon as possible.

Emmett H.
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There is only one kiosk for check in and check out here, so technical issues or long check outs can delay other customers.

Yajaira Q.
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El cliente no dejó un comentario.

Daniel N.
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The truck was almost out of fuel and we ordered a king size mattress bag. The location didn't have any. Had to go to another U-Haul location for that. Truck smelled really bad on the inside and was beat up in the outside.

Jennifer A.
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El cliente no dejó un comentario.

Chris W.
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Computer systems were down so made the pick up take over an hour. Wasted a lot of my time just standing around waiting. I was in a hurry to pick up things from a unit and return home (3 hr drive) so it was very frustrating.

Andrew H.
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El cliente no dejó un comentario.

Paul C.
Clasificación:

STAFF WAS GREAT

Jan C.
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El cliente no dejó un comentario.

John R.
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El cliente no dejó un comentario.

alicia L.
Clasificación:

El cliente no dejó un comentario.

Susan W.
Clasificación:

The U-Haul website was a mess. The person helping me had to call twice during my setup for help. He had to reenter my application at least 6x to get it thru. This meant I had to respond my license photos at least six times. Through it all he was polite and persistent. The worst part was I had signed up online for a different trailer and it showed up on his computer differently, so we had to start over. Come on U-Haul. I was there an hour and a half.

Katrina O.
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El cliente no dejó un comentario.

Alphonse M.
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Very friendly staff!

Laura M.
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The truck parked in the same location

Stephanie B.
Clasificación:

El cliente no dejó un comentario.

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