Customer Reviews for Strasser True Value
(Distribuidor de U-Haul del vecindario)

51 comentarios

910 Southwest Blvd   Kansas City, KS 66103

(913) 236-9826

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(913) 236-9826

910 Southwest Blvd
Kansas City, KS 66103

Services at this Location:

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DONALD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNOR A. 
Clasificación:
2.0

It would be nice if you didn't double charge people then take forever to reimburse them

MIA R. 
Clasificación:
5.0

Although the truck was clean there was an unsafe amount of play in the steering and the drivers door would not fully latch without excessive force

BRYAN G. 
Clasificación:
4.0

Need to keep your trucks clean in a regular basis. Is just nasty to grab a van and be dirty

Bernardino B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAUREEN O. 
Clasificación:
5.0

The staff were very helpful and made the rental experience relatively seamless.

WESLEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse M. 
Clasificación:
1.0

When I returned the truck I was told they would email me the bill. I called 3 times and still have not got the bill. I asked how much the bill is and was told 124.00. I then looked at what they charged and it was 143.00. they could not figure out the bill and had to call a u haul rep. They have NO idea of what they are doing. DO NOT rent from them! By the way I am still waiting for the bill to be emailed like they said it would be. I gave them 1 star because I had to in order to give my input. They get no stars from me

don B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Great customer service! Everything went seamlessly. ¡Gracias!

CHRISTINE C. 
Clasificación:
5.0

Very good staff and van.

Craig F. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARSHALL D. 
Clasificación:
5.0

Na

DEBORAH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Great service will rent again

Ashley A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos B. 
Clasificación:
5.0

I love that Strasser is now a U-Haul location. It is so convenient. The staff member who helped us with the drop-off was very polite and helpful.

TINA A. 
Clasificación:
3.0

I was charged twice for one rental. Have called UHaul several times with no answer. I need someone to call me ASAP 816-529-5362

Matthew B. 
Clasificación:
3.0

Never received the dolly I requested. I was never reached out to when I requested to be refunded for it.

Brittany B. 
Clasificación:
1.0

I scheduled a 20ft truck for 6:30 am for Nov 1st and it wasn't there to be picked up. The True Value employee was very helpful in getting us a new truck but it was a 10ft at 9am. It was highly inconvenient and it threw the whole schedule off.

NATHAN H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Timothy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAYDER T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Colin H. 
Clasificación:
3.0

Policy around using a credit card AND contacting personal references. A bit overkill to disturb my friends and family during working hours, especially when a credit card was provided.. Secondly Customer service training perhaps? Unfortunately, I had a better experience with Budget in the past.

Montez W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIO F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LoWanda G. 
Clasificación:
4.0

Trucks. Needs service and and care.

GUSTAVO V. 
Clasificación:
5.0

Good prompt service with no issues.

Rick A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad S. 
Clasificación:
1.0

many complaints about my experience and bill. i have also called customer service and every time the line is busy and i can't to anyone. I would like a phone call or email from customer services as soon as possible.

johns S. 
Clasificación:
3.0

There is only one kiosk for check in and check out here, so technical issues or long check outs can delay other customers.

Emmett H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yajaira Q. 
Clasificación:
2.0

The truck was almost out of fuel and we ordered a king size mattress bag. The location didn't have any. Had to go to another U-Haul location for that. Truck smelled really bad on the inside and was beat up in the outside.

Daniel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A. 
Clasificación:
3.0

Computer systems were down so made the pick up take over an hour. Wasted a lot of my time just standing around waiting. I was in a hurry to pick up things from a unit and return home (3 hr drive) so it was very frustrating.

Chris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
5.0

STAFF WAS GREAT

Paul C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

alicia L. 
Clasificación:
4.0

The U-Haul website was a mess. The person helping me had to call twice during my setup for help. He had to reenter my application at least 6x to get it thru. This meant I had to respond my license photos at least six times. Through it all he was polite and persistent. The worst part was I had signed up online for a different trailer and it showed up on his computer differently, so we had to start over. Come on U-Haul. I was there an hour and a half.

Susan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katrina O. 
Clasificación:
5.0

Very friendly staff!

Alphonse M. 
Clasificación:
4.0

The truck parked in the same location

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B. 
No se han enviado comentarios para esta ubicación.

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