Comentarios de los clientes para STP Petroleum

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de STP Petroleum

Clasificación general:

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MARK C.
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El cliente no dejó un comentario.

David W.
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Guy who rents them isn't on property. Took 30 mins for him to drive down to get our rental.

John N.
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All comments above are directed at you as a Corp. locations were fine. Again, uhaul as a Corp with regards to customer service sucks! DO BETTER!

gary C.
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El cliente no dejó un comentario.

Paul J.
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El cliente no dejó un comentario.

MAX F.
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The fellow that received the trailer was nice He asked If everything went ok I told him we had to get a new tire and he said.. “ so you had it replaced and all was ok? I told him that the tires were not great shape when we left Texas but we had to make time and so we took the trailer like it was .. it was pretty beat up fenders but it towed very good other than a blow out tire ..

john R.
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El cliente no dejó un comentario.

Tracy B.
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El cliente no dejó un comentario.

John L.
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Super nice guy helped us check in our uhaul

James A.
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El cliente no dejó un comentario.

Diann B.
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El cliente no dejó un comentario.

Gretchen B.
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I truly appreciate Deej and Sunni. They both went above and beyond for me.

BOYD B.
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El cliente no dejó un comentario.

Jessica V.
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El cliente no dejó un comentario.

ARTHUR C.
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El cliente no dejó un comentario.

Bill B.
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El cliente no dejó un comentario.

Robert D.
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Each of the employees was very friendly and helpful.

Caleb G.
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El cliente no dejó un comentario.

Karen P.
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El cliente no dejó un comentario.

Nathan M.
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El cliente no dejó un comentario.

Douglas B.
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The attendant didn't know how to help me pick up the truck and had to call a helper. He had a hard time locating the key and had to call another person for help. What I thought would be a quick pick-up took over 45 minutes.

Sharon L.
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El cliente no dejó un comentario.

Jo Ann K.
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El cliente no dejó un comentario.

Curtis O.
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El cliente no dejó un comentario.

Brent O.
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El cliente no dejó un comentario.

James S.
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El cliente no dejó un comentario.

BRYAN A.
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The lady behind the counter called some guy and passed her cell phone to me and he told me to just park the truck and give the lady behind the counter the keys. It was an easy process but seemed disorganized.

James S.
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El cliente no dejó un comentario.

Sean D.
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El cliente no dejó un comentario.

Felix V.
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El cliente no dejó un comentario.

MARK S.
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Although Surinder was away from the store at the time, he efficiently handled the return via phone and promptly completed the return transaction and receipt.

DALE L.
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Not much everything well.

David W.
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El cliente no dejó un comentario.

Brady H.
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El cliente no dejó un comentario.

Daryl S.
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Place was busy, but the clerk took care of us quickly and the the drop off was easy

Robert S.
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Had wrong size ball hitch to tow the trailer. Owner let me use his personal ball hitch for the duration of the rental for free. Owner also gifted 2 fidget spinners to my nephew and son from his service station. Very Appreciative of his service and kindness. I would absolutely recommend renting from this location again and will be doing so if i ever need a trailer in the future. 5 stars!

Mark B.
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El cliente no dejó un comentario.

Ariel J.
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To me nothing it was great!!!

Jeffery C.
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El cliente no dejó un comentario.

Richard H.
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El cliente no dejó un comentario.

Adam H.
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Very friendly and quick to get the U-haul checked in. It was a great location for us since it was across the highway from our storage unit!

LISA S.
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El cliente no dejó un comentario.

Cristi A.
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El cliente no dejó un comentario.

Ranae B.
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it took us 3 hours of run around to rent the truck. it waisted half of the day that we had to move. Totally frustrated.

Akasha L.
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El cliente no dejó un comentario.

Deven S.
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Sell this gas station to maverick so it can become something people actually want to stop at on there way. Its an incredible location but horrific facilities.

Taylor V.
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El cliente no dejó un comentario.

Lisa S.
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Very rude wouldn't help me until my husband went in

Brad Z.
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The floors in the cab of the truck were covered in mud, the truck's mirror was only held on with one screw and started falling off as I was driving. I had to zip tie it on to get it to make the trip. The customer service at the pick-up location was great though. Very friendly and customer-oriented.

craig S.
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El cliente no dejó un comentario.

Rod Z.
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El cliente no dejó un comentario.

Mandy L.
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The people that helped me from the store were extremely nice and helpful. This was my first time using any type of moving truck and they made it very simple and straight forward.

David R.
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Saved us some money by having us return the van.

Edward L.
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El cliente no dejó un comentario.

Nate C.
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Extremely poor customer service. Sent to multiple locations despite having a reservation. I would need pages to describe the extent of the awful service I received but frankly do not want to take the time. I will rent at another company next time.

Dave G.
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El cliente no dejó un comentario.

Clark C.
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El cliente no dejó un comentario.

Colleen D.
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El cliente no dejó un comentario.

DARIN S.
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El cliente no dejó un comentario.

Pamela H.
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The customer service at both locations was great. Both people were kind and timely. The truck was filthy. We were told we had to pick up about 15 miles away from where we had planned but no miles were added to our trip allowance so we ended up paying for extra miles but it wasn't much.

Steve Corbett W.
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El cliente no dejó un comentario.

Paul J.
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El cliente no dejó un comentario.

charlotte N.
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El cliente no dejó un comentario.

Brock D.
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El cliente no dejó un comentario.

Susan W.
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Don't overcharged people, clean out back of trucks

Randy P.
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El cliente no dejó un comentario.

terry C.
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El cliente no dejó un comentario.

nephi G.
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El cliente no dejó un comentario.

TODD F.
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They were great and the option to check in online was perfect.

Kenneth G.
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El cliente no dejó un comentario.

Mikiah C.
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U-Haul changed our reservations multiple times causing a stressful experience

Brant R.
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El cliente no dejó un comentario.

jayson J.
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El cliente no dejó un comentario.

Christian G.
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The truck and trailer were not very clean. The spot is a gas station with a partly dirt parking lot, in the middle of nowhere. I tried to pick up the truck in Provo (where I live) but instead had to drive 25 minutes south.

Brian P.
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El cliente no dejó un comentario.

Jason N.
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El cliente no dejó un comentario.

Amber S.
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El cliente no dejó un comentario.

John A.
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Don't overcharge from the reserves price and location.

diane M.
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El cliente no dejó un comentario.

Jacob L.
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El cliente no dejó un comentario.

Drew B.
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More places to park

Julie B.
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I ordered a dolly but it wasn't in there so I don't want to be charged for that and also I put a little more gas in there than the half tank so hopefully I am not charged anymore for the rental but other than that it was good to move with

John N.
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El cliente no dejó un comentario.

Steven A.
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El cliente no dejó un comentario.

Donald H.
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El cliente no dejó un comentario.

Sergio D.
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El cliente no dejó un comentario.

Steven D.
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The owner had fantastic customer service.

chad H.
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We got charged for the wrong thing

William B.
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We loved how well the truck rode and handled. Very comfortable.

Michael W.
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El cliente no dejó un comentario.

adele M.
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They were absolutely amazing to work with...

Don R.
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El cliente no dejó un comentario.

Dennis M.
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El cliente no dejó un comentario.

Monica R.
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I rented a 20 ft truck, when I arrived at my new house all my boxes that were stacked on the inside top shelf were soaked, I couldn't even carry the boxes out they were so wet, I had to take everything out of them to move them out of the trailer. It was ridiculous

Stephen U.
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El cliente no dejó un comentario.

Brett C.
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El cliente no dejó un comentario.

Brent M.
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I was sent from Orem Utah to Spanish fork Utah to pick up a truck. it was over 20 miles from my location to where the truck was I was only given at 15 miles. and between where I live and where I had to take the truck I did not make any detours and it and I ended up paying extra miles I was a little bit pissed at that. Utah but this location was actually on the other side of Spanish fork. Allowed miles were less than actual miles I had to drive to get the truck. It also didn't allow for the miles between our unloading location and the turn in point which was a town about 7 miles away.

Lynn S.
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El cliente no dejó un comentario.

mike E.
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El cliente no dejó un comentario.

Ben M.
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Not only did it take over 35min for them to figure out how to login before I was able to get trailer (this was with me reserving and checking in online before hand). They then allowed me to leave with an illegal trailer. Halfway back home (6hrs into a 12 hrs drive, now dark out) a semi started flashing brights at me. I pulled over, no running lights. Then drove the rest with hazard lights on.

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