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Customer Reviews for Stow-Away Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Reservations were made in advance. Trailer was in front of business, ready to be picked up. "Jeff" your representative was professional and very helpful. He even stopped by the business we picked up our equipment to load it in the trailer. He was concerned it might slide, after putting into the trailer. He left came back (in minutes) with towels and tie-downs. Exceptional service and a great guy. I would recommend this business to anyone who needs to rent a truck or trailer. Lastly, weather was terrible, power was out, snow on the ground. He could have had a dozen reasons not to provide service or help. I have "NEVER" taken time to give a compliment to a business like this! Thank you, Jim Chrietzberg
Jim C.The rep was sooo helpful! The truck was very clean and ready to go.
SUSAN W.Not a thing... excellent experience and customer service!
PAMELA L.Unrelated to the location, but the customer service I received was absolutely pathetic. I was on the phone for nearly a half-hour before somebody finally answered. She started to help me, but took her time, then put me on hold inexplicably. After another 20 minutes, another lady answered and solved my issue immediately. Props to her, but the competence among the customer service staff seems wildly inconsistent. I will never use U-Haul again if I can help it.
Carter S.Excellent customer service and communication!
James O.The truck was clean and though it needed gas - it was at 1/4 tank - ready, otherwise to go. What was problematic, though not their fault, they can only rent what they have - is that I had to drive across the country in a truck with no cruise control. That freaking sucked. Also, over a certain speed, the truck made a horrible noise on the passenger side, like the sound of a balloon being slowly deflated. Try driving 3400 miles listening to that. ******* terrible. The location we picked this up was great. They were great. The ruck, as much as it was in their control to get ready - was ready. Tires inflated and checked, windows washed. This was just a junky truck that was noisy and had no cruise control.
SPENCER T.Returned very early, price refund?
Becka K.Jeff runs a rop notch buisiness.
JOHN J.Regarding the Davenport U Haul facilities and professional assistance: The word I would use is “Stellarâ€
GERALD V.Jeff has been super to seal with but the truck sucked!
CHARLES H.Very helpful, friendly and fast.
Aaron M.all was great
jim B.Jeff went the extra mile for us! Fabulous experience!
DENNIS S.Very friendly and so very helpful!
DAVID G.Exceptional service
John L.Reservations were all screwed up. Wong size truck, worn location (twice) , had to drive 80 miles round trip to pick it up, never could get 24/7 online checkin to work (local owner finally showed up luckily), waited on hold for 45 minutes to seal to rep that only answered one question and passed me to another rep. Scary experience for the money.
Dennis H.Jeff is super easy to work with. He told me what the cost would e , depending on the mileage I drove. The vehicle was super clean. Was a plaesure renting from Jeff and I would certainly recommend him and Uhaul if you need to rent a Van or truck.
LEO DONALD R.Jeff was very helpful. First rate all the way. The Davenport Washington buisiness is clean, organized, and pleasant. It was a pleasure doing buisiness with Jeff.
JOHN L.Nothing! It was a wonderful and easy experience, despite the Chatteroy location's setback with our reserved truck. The owner in Davenport was quick to the rescue and delivered a flawless truck with exceptional service.
Justin S.No one was available to check-in the equipment, vague instructions how to drop off equipment on my own.
TODD N.Excellent customer service. Honest and reputable. Would do business with him again !
RENA P.My experience was great. The truck was super clean and the help was fantastic.
MONTE B.Jeff was very helpful with the equipment rental process. He checked in with us the night before we picked up the equipment rental and also the morning of. He had everything ready to go when we arrived and even took the time to show us how to load the vehicle trailer. Thank you very much Jeff!
ANDREA MARIE A.Drop off location was great. Pickup location, Davenport, Washington, posted an extra charge on my credit card,3 days after returning the truck. No damage no extra milage, drop off report is clean, and I can get no explanation from him
Derold J.get more experience with the Uhaul business. The man (Jeff) is somewhat new to the business. Once he gets familiar with the computer end of the business, Im sure he will be a 5 star location. Type of guy that is good for business. I would recommend this location for Uhaul rental to most anyone.
Shawn B.stow away was great . would work with them anytime. wish everyone i had to deal with was like them..
ROBERT N.Best experience I have had renting equipment from UHaul
SUSAN EILEEN C.Have the equipment that was reserved at a specific location there. Do not wait until evening before scheduled pickup to notify customer that equipment will not be available!
Melanie T.Everything went fine Took awhile to find where to pickup the truck though
Crystal H.