Customer Reviews for Stowaway Self Storage VII
(Distribuidor de U-Haul del vecindario)

273 comentarios

580 Toleman Rd   Rock Tavern, NY 12575

(845) 774-7010

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:45 p. m.
  • Sáb.: 9 a. m. - 3:45 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(845) 774-7010

580 Toleman Rd
Rock Tavern, NY 12575

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:45 p. m.
  • Sáb.: 9 a. m. - 3:45 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Gloria V. 
Clasificación:
5.0

Excellent Service!

FULE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BYRONL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARYJEAN D. 
Clasificación:
5.0

Very nice, helpful and accommodating people; smooth transaction

CHRISTINEC M. 
Clasificación:
5.0

You assume everyone renting has a smart phone which is not true. That makes the registration process inconvenient and more time consuming for those that do not have a smart phone.

JAMESROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD R. 
Clasificación:
5.0

Sherry was great to me and I appreciate everything!

ADRIANL M. 
Clasificación:
5.0

Jodie was great to us and we were very satisfied with her expertises. Thank you !

ADRIANL M. 
Clasificación:
5.0

Mgr. Ms. Sherri was in professional service.

FULE D. 
Clasificación:
5.0

Excellent customer service , friendly atmosphere. keep up the great work.

Fernando G. 
Clasificación:
5.0

The lady at the desk was amazing and so sweet! Highly recommend.

Lawrence M. 
Clasificación:
5.0

The whole experience was fantastic

RICHARDE D. 
Clasificación:
5.0

Already recommended! 100% Happy with your services!

Christine W. 
Clasificación:
5.0

Excellent experience. Thank you.

Nino L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUISEDIBERTO JR C. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAUN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEITHDOUGLAS C. 
Clasificación:
5.0

Excellent experience, clean office, clean truck that was available as stated, knowledgeable staff and very pleasant

John M. 
Clasificación:
5.0

I have rented from this location many times. Excellent service each time.

RJ JR B. 
Clasificación:
5.0

They were very accommodating, even allowing us to pick up the truck early. I would highly recommend renting from Stowaway storage.

MARKA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX JR V. 
Clasificación:
3.0

Convenient location, nice staff , but...This vehicle was not clean. The floor was dirty, seats were dirty, with hair all over them. I'm not sure if I'd recommend this location to anyone without mentioning this. Especially now, with covid 19. No one obviously prepared this van for the next customer.

JOHNE JR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis G. 
Clasificación:
5.0

Helpful, courteous staff. Clean, well-equipped truck. Very convenient location.

BARBARAE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORYRICHARD P. 
Clasificación:
5.0

Wonderful experience! Will definitely go there again!

Doris B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia J. 
Clasificación:
5.0

More vehicles needed at this location

MARK G. 
Clasificación:
5.0

The staff at Stowaway Self Storage were very friendly and professional. The rental process was smooth and easy!

Stephen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario C. 
Clasificación:
5.0

Amazing how a cargo van rented for 3 hours and advertised for $19.95, that went under 60 miles can wind up costing over $80 with no added options except your mandatory ones and all the additional BS fees. Never again. I should have known better.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy C. 
Clasificación:
5.0

Nada

Sonia R. 
Clasificación:
3.0

You need to have in BIG BOLD LETTER ON your and IN your trucks, equipment , and pickup locations advertising the website to go to for the online reservation and after hours drop off. Very confusing. Once on the site the video was helpful. The scanning of the driver license was not easy and confusing also. Web site access had problems that day too. The office at pickup location could not process the rental at first due to website issues. NOTE - THIS WAS NO FAULT OF THE EMPLOYEES THERE they were helpful in assisting getting through the process. Would rate high if internet / online process was essier.

THOMAS,ANTHONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Brett P. 
Clasificación:
3.0

Due to corona virus I had to check back in online but the staff there wouldn't even come to the door to assist they just kept referring me to uhaul.com which was not exactly very clear. I spent 30 minutes trying to figure out how to check back in.

Stephanie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia T. 
Clasificación:
5.0

They are very courteous. But the truck floor was not clean. I am disabled and could not clean someone else's mess.

Sonia R. 
Clasificación:
5.0

Location personnel were great. Online Reservation process was difficult and takes too long. However the customer service personnel on the phone were very courteous and helpful.

Katherine M. 
Clasificación:
5.0

nothing at this time

nadine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip R. 
Clasificación:
5.0

Nothing. You have a very professional and friendly staff. Thank you for your help.

Kathy Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
5.0

The rental was handled perfectly by Jodie, it was a very good experience and I'll recommend this location for truck rental and storage.

Frank C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Christian H. 
Clasificación:
5.0

This location doesn't have enough trucks available

Victor R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
5.0

Uploading your license to your phone was a major headache for me.

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
4.0

As mentioned I don't agree with the additional fuel charge. I put in gas to bring it up to the amount I had received the truck with. I have the receipts attached to my contract.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle M. 
Clasificación:
4.0

Everyone was very courteous and helpful

Patrick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

Little debris left in back of truck I had to clean out myself. Seems unreasonable also cents per mile little high

John H. 
Clasificación:
5.0

Staff was very helpful and fulfilled my needs right away. Had the exact size truck I needed and processed really fast. Jodie was there when I returned truck and made it very easy to check out. She was very pleasant to deal with. Thank you all. JCGJr.

Jose G. 
Clasificación:
5.0

Had a great experience overall. Sherry at the office is amazing. She helped initially with an IT issue picking up my van. But after dropoff, I had left something in the van and left a message after office hours. Sherry called me back first thing after they opened and got my item back before the next rental. Thank you Sherry!!

Stephen H. 
Clasificación:
4.0

The truck needed an oil change

nadine C. 
Clasificación:
5.0

The lady at the facility was very nice

Sharon L. 
Clasificación:
5.0

do away with the taking of pictures and all the other reporting . At the end of long day of driving and moving, just wan to go home to a hot shower and bed.

Kenneth A. 
Clasificación:
5.0

No thanks.Just to let you know the representative at the location was outstanding made my experience fantastic very helpful and knowledgeable. Give a raise.

WANDA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONNIE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vivian H. 
Clasificación:
5.0

Main office was horrible. Reserved a 5x8 trailer the week before, got called Sunday afternoon that the trailer was not available. I was given a truck instead and was going to have to change my plans. Dan Lasher (was excellent) called and said he head a 6x9 trailer and delivered it to me. Didn't seem to be much communication between the main office and local locations. Main office had 5 days to get me the trailer that I wanted or the 6X9, BEFORE I was given a truck that I didn't want.

JIM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris C. 
Clasificación:
5.0

Personal amable

hakeem M. 
Clasificación:
5.0

FYI...It is a hazard to drive with a cracked rear view mirror. The right side (passenger's side) rear view mirror is cracked in several places making it a hazard for driving. Please correct this issue for the safety of future rentals. Otherwise everything was good. Thank you. JCGJR.

Jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

anne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

hakeem M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas T. 
Clasificación:
5.0

Ninguno

HELEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Santiago R. 
Clasificación:
5.0

The vehicle should be vacuumed for each service. Overall the service was excellent. Gracias

Helen B. 
Clasificación:
5.0

Sherry and mike were great to work with and made everything simple I will definitely use them again

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

Extraordinario servicio al cliente

Danny T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
3.0

I would recommend for U-Haul to commit to what you put in writing. I had (4) major problems with my rental experience. 1) The pickup address that was sent to my email was different than the location who had my rental, which cost me an additional $30 in a cab fare. 2) The price quoted in an email wasn't the price charged. 3) The rubber around the windshield came apart during my drive. 4) I returned the rental truck 3 days early, and was told I will not receive a credit for early return. I've rented cars, and trucks for over 40 years, and this is the first time that I didn't receive some sort of credits for returning a vehicle early.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

April L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F. 
Clasificación:
5.0

nothing that I could see

Virginia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosann M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba