Customer Reviews for Stowaway Self Storage VI
(U-Haul Neighborhood Dealer)

676 reviews

143 Rte 46 W   Mine Hill, NJ 07803

(973) 366-5880

Office Hours

  • Mon-Fri: 9 am–4:45 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2024: Closed

Services at this Location:

Contact Us

(973) 366-5880

143 Rte 46 W
Mine Hill, NJ 07803

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:45 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

No improvement needed. Everything was top notch. Courteous serve and good equipment!

John B 
Rating:
5.0

Nothing, you guys were great!

Alejandra L 
Rating:
4.0

Noning

Tim C 
Rating:
5.0

Customer did not leave a comment.

Nicholas R 
Rating:
5.0

Customer did not leave a comment.

Maurel G 
Rating:
5.0

The service was excellent! I was able to get a vehicle right away and the service person was very knowledgeable and a pleasure to work with. I found some very minor damage to an outlet at the rear of the truck for a hitch, but was informed by service person that the issue was addressed and was in the process of being taking care of. I rented my vehicle at Stowaway Storage in Mine Hill, NJ. The location is conveniently close to where I live and I've never had any issue with them. Very accommodating.

GERARDO C 
Rating:
4.0

Customer did not leave a comment.

scott Z 
Rating:
5.0

The vehicle was dropped after hours.

Ronald H 
Rating:
5.0

Customer did not leave a comment.

Ceasar S 
Rating:
5.0

Very good service definitely I will recommend this place. Thanks

Harold L 
Rating:
4.0

Customer did not leave a comment.

Didier L 
Rating:
5.0

Thanks, guys! Move went great. Have a good one!

Kyle B 
Rating:
5.0

The older guy at the front desk is more than proficient and helpful. He went above and beyond to make me happy and made sure our experience was a great one!

Julius C 
Rating:
5.0

My experience with Stowaway Self Storage was the best. The manager was a top notch professional. 5 Star all the way.

JOE K 
Rating:
5.0

Customer did not leave a comment.

Ron C 
Rating:
5.0

Air conditioning vents need to be repaired otherwise the vehicle was clean and in good condition.

Anthony M 
Rating:
5.0

Customer did not leave a comment.

Tracy Y 
Rating:
5.0

Excellent customer service couldn't be happier.

Christopher B 
Rating:
5.0

Customer did not leave a comment.

Beat M 
Rating:
4.0

Don’t always look at text messages. I had dropped off van and home before message about dropping off van was seen. Can provide phone camera pictures as proof

Tim M 
Rating:
4.0

Customer did not leave a comment.

Michael F 
Rating:
5.0

The staff was very helpful & friendly and the location was easy to find.

Janiris A 
Rating:
5.0

Customer did not leave a comment.

Erin K 
Rating:
5.0

Everything was Great from Arrival Through Drop Off

JOM G 
Rating:
4.0

The 10 foot U haul truck was unsafe to drive. It had 120,000 miles on it, the doors would shut properly, the shocks were so bad that the truck bounced all over the road. There were Duncan Doughnut remnants in the front cab from the last renter.

John A 
Rating:
5.0

The truck had 159K on it! It was a real clunker! 17 miles away from my Ledgewood NJ address. Charged me for every Mile! I'll never rent a clunker from you again! Thanks for nothing and I mean nothing!!!!! You should have some shame! The people at the site were outstanding even renting your junk trucks!!!

Al M 
Rating:
5.0

This location is so clean. Beautiful storage very clean n comfortable.the staff owner s very professional n nice people .I will recommend to fam n friends 100 💯 thank you uhaul .the trucks very nice n comfortable.thank you

yesenia g 
Rating:
5.0

Customer did not leave a comment.

Douglas A 
Rating:
5.0

Customer did not leave a comment.

Robert P 
Rating:
5.0

Best service ever

Beshoy S 
Rating:
5.0

Nothing at all, everything was perfect….

EDWARD V 
Rating:
3.0

I originally had my reservation set for a location in Budd Lake. When I arrived, there was no one there, so no way for me to get the truck I reserved. I tried calling their phone number with no response. I did speak with Kayla with customer service at Uhaul who was very helpful, but it took 30 minutes for me to get my reservation relocated to Mine Hill. It was very inconvenient and a poor experience.

Jaclyn B 
Rating:
5.0

Customer did not leave a comment.

Krasimir K 
Rating:
4.0

Customer did not leave a comment.

Donald H 
Rating:
5.0

Customer did not leave a comment.

CINDEE D 
Rating:
5.0

Customer did not leave a comment.

jaime b 
Rating:
5.0

Customer did not leave a comment.

Jimmi K 
Rating:
5.0

The location where I rented the vehicle, Extra Space Storage, was conveniently close to home. The manager Gil was courteous, knowledgeable and highly professional. He was forthright and honest. The quote that he provided me was the price that I paid. The location didn't have a large selection, but it suited my needs. I would highly recommend this location for U-Haul rentals. I'm not familiar with their storage facilities, but I would confide in them as well. Sincerely, Gerry Cuon

GERARDO C 
Rating:
5.0

Was impressed with the location (cleanliness, location, parking) - other local locations not that nice. The ra at Stowaway wee professional and friendly. Great experience with Uhaul. Thanks

Seth B 
Rating:
5.0

Representante was very helpful

Irving R 
Rating:
5.0

Very helpful and professional

SALOME T 
Rating:
5.0

Customer did not leave a comment.

Edward D 
Rating:
5.0

Customer did not leave a comment.

Steven G 
Rating:
5.0

Agent was very helpful and answered all my questions.

William L 
Rating:
5.0

Customer did not leave a comment.

Diane S 
Rating:
5.0

Customer did not leave a comment.

MARY R 
Rating:
5.0

great experience

anthony v 
Rating:
5.0

Gil was great! Easy pickup and so efficient! Pleasure to work with, thanks!

Laura R 
Rating:
5.0

Gil is amazing. top notch client service.

Scott A 
Rating:
5.0

The passenger compartment in the truck was filthy. The truck was fine mechanically despite having over 100,000 miles. Convenient pick up and drop off locations. Owner was very helpful and facility was spotless.

Ed P 
Rating:
5.0

The service I received was excellent and very accommodating.

pat h 
Rating:
5.0

Let customer know the pickup location has things like a mattress bag so if purchased there you can avoid paying shipping cost.

Robert U 
Rating:
5.0

A/c vents not working properly. Driver door not closed well , severe whistling noise for over 1 1/2 hour drive 👎😡

John S 
Rating:
4.0

Customer did not leave a comment.

Elvin R 
Rating:
5.0

Customer did not leave a comment.

John N 
Rating:
5.0

Customer did not leave a comment.

Jennifer M 
Rating:
5.0

Customer did not leave a comment.

Jamie F 
Rating:
5.0

Customer did not leave a comment.

Ajas N 
Rating:
5.0

Gil made this smooth. Reliable van. Easy pickup and return. Highly Recommended! AAA

Vincent N 
Rating:
5.0

Customer did not leave a comment.

Cassandra N 
Rating:
5.0

The person that helped me was extraordinarily helpful. I had a excellent experience.

Amy F 
Rating:
4.0

Customer did not leave a comment.

DIDIER L 
Rating:
5.0

Nothing to improve. Gil was great, so helpful and kind.

Tiffany C 
Rating:
5.0

Excellent customer service at this location. Everything went perfectly and I highly recommend renting both storage and moving trucks here

Elaine P 
Rating:
5.0

Customer did not leave a comment.

Jamie F 
Rating:
5.0

Customer did not leave a comment.

Frank G 
Rating:
5.0

Customer did not leave a comment.

Wanda T 
Rating:
1.0

The app was not functioning and needs to be fixed

Eliyahu S 
Rating:
4.0

I could not open the email receipt.

Philip L 
Rating:
5.0

Have always received excellent service whenever I go to this location.....

CRAIG D 
Rating:
5.0

Customer did not leave a comment.

EDSEL L 
Rating:
5.0

Customer did not leave a comment.

francesco p 
Rating:
5.0

Customer did not leave a comment.

Mordechai A 
Rating:
5.0

Customer did not leave a comment.

Andrew A 
Rating:
5.0

The general man at the counter was super friendly, throughout and helpful. Thank you again for all your help and assistance! We will be using you again!

Sara S 
Rating:
5.0

Customer did not leave a comment.

Anita D 
Rating:
5.0

Customer did not leave a comment.

Kimberly J 
Rating:
5.0

Customer did not leave a comment.

Ryan S 
Rating:
5.0

Customer did not leave a comment.

John-Peter C 
Rating:
5.0

Customer did not leave a comment.

Jules V 
Rating:
1.0

I wanted the trailer for one day and was forced to pay for 2 Days .. I had to pay more not very good customer service

ALLENR B 
Rating:
5.0

I don't know how it could have gone better. Very smooth experience.

Robert B 
Rating:
3.0

Customer did not leave a comment.

ANTON B 
Rating:
3.0

Customer did not leave a comment.

ANTON B 
Rating:
5.0

Customer did not leave a comment.

Frank H 
Rating:
5.0

Customer did not leave a comment.

HENRY S 
Rating:
4.0

Customer did not leave a comment.

MARISSA P 
Rating:
4.0

Uhaul continues to tell me I did not return the vehicle. I want to give my experience ZERO stars due to the headache this is causing me trying to prove I returned the items at the location provided in my contract but Uhaul keeps saying I did not. If it were not for the helpful representatives AT the locations this review would be terrible. i NEVER WANT TO USE UHAUL AGAIN

DANIELLE D 
Rating:
5.0

The gentlemen who helped me was very pleasant, gave me the 15ft at same rate as 10ft that I had reserved because 10ft wasn’t back yet. Also had truck running and heated up and cleaned off for me after a snow storm..

Kelly B 
Rating:
5.0

Customer did not leave a comment.

Niveen S 
Rating:
5.0

Great people great service the only place to go

BRIAN M 
Rating:
5.0

Customer did not leave a comment.

Ilir T 
Rating:
5.0

Customer did not leave a comment.

JAYNE S 
Rating:
5.0

Customer did not leave a comment.

Gerald T 
Rating:
5.0

Everything was perfect and great service and friendly keep it up made moving day easy on us

MICHAEL T 
Rating:
5.0

Not bad comments Everything is super and cordial very professional Thank you

RUBEN C 
Rating:
5.0

Customer did not leave a comment.

BARBARA-LEE S 
Rating:
5.0

Customer did not leave a comment.

ANNE B 
Rating:
5.0

Customer did not leave a comment.

NEIL A 
Rating:
5.0

Customer did not leave a comment.

Jamie N 
No reviews have been submitted for this location.

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