Customer Reviews for Stow-Away Storage
(U-Haul Neighborhood Dealer)

104 reviews

1406 12th St   Davenport, WA 99122

(509) 725-1389

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 8 am–12 pm

Services at this Location:

Contact Us

(509) 725-1389

1406 12th St
Davenport, WA 99122

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: 8 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Tina bell 
Rating:
5.0

Customer did not leave a comment.

Teddy Jones 
Rating:
5.0

Customer did not leave a comment.

Peter Valdon 
Rating:
5.0

Customer did not leave a comment.

Fred W 
Rating:
4.0

Customer did not leave a comment.

Caitlyn Dafler 
Rating:
5.0

Great customer service!

Grant Zahajko 
Rating:
5.0

Great customer service!

Grant Zahajko 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TROUTMAN 
Rating:
5.0

Very Friendly

DAVID HEINZ 
Rating:
5.0

Customer did not leave a comment.

ron erickson 
Rating:
1.0

The location assigned was incorrect. We had written email that said we would have a van about ten minutes from our home, but the young man had no record and it was not there.....we ended up driving a couple of hours to get our assigned trailer. We had people waiting to help us load but is was seven hours before we got back to the house. We had to load on Monday morning just prior to my son picking us up. It made for a hard start to our trip..

Rae spence 
Rating:
5.0

Customer did not leave a comment.

kevin walter 
Rating:
5.0

The gas was not at 3/8 of a tank when I picked the truck up. It was wrong on the paper, but I was in a rush and didn't have time to go back. I did take a picture of the milage and gas level when I noticed it about 5 minutes into my trip. I also took a picture of the milage and gas level when I dropped the truck off. I was charged almost 40 dollars for the extra fuel that they said I owed. I would be happy to email the pictures, so my refund can be done. I am expecting that you can make this happen. Thank you.

Stacy Hausman 
Rating:
5.0

Customer did not leave a comment.

rICHARD WILLIAM 
Rating:
5.0

Customer did not leave a comment.

GARY SATHER 
Rating:
5.0

Customer did not leave a comment.

MARK STEDMAN 
Rating:
5.0

Jeff is an amazing person. Aside from the support he gave me in a friendly manner. I believe he went above and beyond duty to make me feel comfortable in making a very long journey 2 states away. He also made every effort to be available anytime I was available. much appreciated.🙏🏼

patricia meier 
Rating:
2.0

At 1:00 in the afternoon on a week day, there was no one there to assist us - only a phone number. It would help if the location was manned.

Augie Ermi 
Rating:
5.0

Outstanding customer service at pickup site.

Hilbert Baeza 
Rating:
5.0

Jeff is great and he does all he can to help his customers

Mary lynn Eltrich 
Rating:
5.0

Customer did not leave a comment.

Christopher Abel 
Rating:
5.0

Customer did not leave a comment.

rocky boutain 
Rating:
5.0

The staff was so friendly and helpful!

Danyelle Wiley 
Rating:
5.0

As far as I'm concerned you guys are doing great ☺️☺️☺️☺️☺️☺️

CATHY CAWYER 
Rating:
5.0

The young lady staffing the office is competent and delightful.

Patricia Briggs 
Rating:
5.0

Very easy to understand instructions and great location!

Zachary Larson 
Rating:
5.0

We have rented from this location more than once and Jeff has been great to work with!

Bob buckingham 
Rating:
5.0

We received excellent care! We are so very grateful!

KAMMI HAYTER 
Rating:
5.0

Customer did not leave a comment.

GABRIEL BERNAL 
Rating:
5.0

I can’t thank owner “jeff” enough. Made our experience of moving so much easier. We really appreciated your help.

riata cross 
Rating:
5.0

I have rented 4 trucks in the past 6 months. The service I had at this facility was second to none. Outstanding.

NICHOLAS KENYON 
Rating:
4.0

Have more Trucks at EACH Locations!!!

Mike Vales 
Rating:
5.0

I cannot imagine a more professional experience. Very, very friendly as well.

Don loranger 
Rating:
5.0

Great customer service.

Laura Doyle 
Rating:
3.0

fix the leak it leaks inside above the cab in the back

CECILIA MARTIN 
Rating:
5.0

Jeff is the absolute best in customer service and professionalism.

Doug Landers 
Rating:
5.0

Customer did not leave a comment.

ANN MORTON 
Rating:
5.0

Customer did not leave a comment.

Mike Soltwisch 
Rating:
5.0

Customer did not leave a comment.

Robert Buckingham 
Rating:
5.0

Great customer service!!!!

Britney Van 
Rating:
5.0

The Guy was such a wonderful person,toke great care of us!

Allison Davis 
Rating:
5.0

Customer did not leave a comment.

TIM HERMAN 
Rating:
5.0

Jeff and his staff are fabulous!

Brandon Smith 
Rating:
5.0

Customer did not leave a comment.

LINDA JACKSON 
Rating:
5.0

Customer did not leave a comment.

ANDREW MOORE 
Rating:
5.0

Excellent customer service.

Bobbi Hendershott 
Rating:
5.0

I can't think of anything that wasn't spot on. Well done

ANTHONY FISHER 
Rating:
5.0

Customer did not leave a comment.

JESSICA DUKES 
Rating:
5.0

Customer did not leave a comment.

CATHY CAWYER 
Rating:
5.0

Customer did not leave a comment.

MATTHEW COLE 
Rating:
5.0

Reservations were made in advance. Trailer was in front of business, ready to be picked up. "Jeff" your representative was professional and very helpful. He even stopped by the business we picked up our equipment to load it in the trailer. He was concerned it might slide, after putting into the trailer. He left came back (in minutes) with towels and tie-downs. Exceptional service and a great guy. I would recommend this business to anyone who needs to rent a truck or trailer. Lastly, weather was terrible, power was out, snow on the ground. He could have had a dozen reasons not to provide service or help. I have "NEVER" taken time to give a compliment to a business like this! Thank you, Jim Chrietzberg

Jim Chrietzberg 
Rating:
5.0

The rep was sooo helpful! The truck was very clean and ready to go.

SUSAN WHEELER 
Rating:
5.0

Customer did not leave a comment.

TERRY KUBIAK 
Rating:
5.0

Not a thing... excellent experience and customer service!

PAMELA LOWRY 
Rating:
5.0

Customer did not leave a comment.

DARYL KASPER 
Rating:
3.0

Unrelated to the location, but the customer service I received was absolutely pathetic. I was on the phone for nearly a half-hour before somebody finally answered. She started to help me, but took her time, then put me on hold inexplicably. After another 20 minutes, another lady answered and solved my issue immediately. Props to her, but the competence among the customer service staff seems wildly inconsistent. I will never use U-Haul again if I can help it.

Carter Simpson 
Rating:
5.0

Customer did not leave a comment.

Mark Disney 
Rating:
5.0

Excellent customer service and communication!

James Owen 
Rating:
5.0

Customer did not leave a comment.

JOHN HAYES 
Rating:
5.0

Customer did not leave a comment.

NEIL TELECKY 
Rating:
5.0

Customer did not leave a comment.

Todd O'Brien 
Rating:
1.0

The truck was clean and though it needed gas - it was at 1/4 tank - ready, otherwise to go. What was problematic, though not their fault, they can only rent what they have - is that I had to drive across the country in a truck with no cruise control. That freaking sucked. Also, over a certain speed, the truck made a horrible noise on the passenger side, like the sound of a balloon being slowly deflated. Try driving 3400 miles listening to that. ******* terrible. The location we picked this up was great. They were great. The ruck, as much as it was in their control to get ready - was ready. Tires inflated and checked, windows washed. This was just a junky truck that was noisy and had no cruise control.

SPENCER THOMPSON 
Rating:
5.0

Customer did not leave a comment.

JOSEPH ROSS 
Rating:
5.0

Customer did not leave a comment.

AMBER WALKER 
Rating:
5.0

Returned very early, price refund?

Becka Keller 
Rating:
5.0

Jeff runs a rop notch buisiness.

JOHN JOHNSON 
Rating:
5.0

Regarding the Davenport U Haul facilities and professional assistance: The word I would use is “Stellar”

GERALD VAN 
Rating:
5.0

Customer did not leave a comment.

SHELDON SONSINI 
Rating:
5.0

Jeff has been super to seal with but the truck sucked!

CHARLES HEAD 
Rating:
5.0

Very helpful, friendly and fast.

Aaron McNutt 
Rating:
5.0

Customer did not leave a comment.

Robert Flanigan 
Rating:
5.0

Customer did not leave a comment.

Ryan Palmer 
Rating:
5.0

all was great

jim barquist 
Rating:
5.0

Jeff went the extra mile for us! Fabulous experience!

DENNIS SCANLAN 
Rating:
5.0

Very friendly and so very helpful!

DAVID GARNETTI 
Rating:
5.0

Customer did not leave a comment.

LARRY DEAN IVERSON 
Rating:
5.0

Exceptional service

John Landers 
Rating:
1.0

Reservations were all screwed up. Wong size truck, worn location (twice) , had to drive 80 miles round trip to pick it up, never could get 24/7 online checkin to work (local owner finally showed up luckily), waited on hold for 45 minutes to seal to rep that only answered one question and passed me to another rep. Scary experience for the money.

Dennis Henderson 
Rating:
5.0

Jeff is super easy to work with. He told me what the cost would e , depending on the mileage I drove. The vehicle was super clean. Was a plaesure renting from Jeff and I would certainly recommend him and Uhaul if you need to rent a Van or truck.

LEO DONALD ROSENLUND 
Rating:
5.0

Customer did not leave a comment.

Don Sneyd 
Rating:
5.0

Customer did not leave a comment.

DONALD SNEYD 
Rating:
5.0

Jeff was very helpful. First rate all the way. The Davenport Washington buisiness is clean, organized, and pleasant. It was a pleasure doing buisiness with Jeff.

JOHN LANDERS 
Rating:
5.0

Nothing! It was a wonderful and easy experience, despite the Chatteroy location's setback with our reserved truck. The owner in Davenport was quick to the rescue and delivered a flawless truck with exceptional service.

Justin Shands 
Rating:
5.0

Customer did not leave a comment.

TERESA JOAN CARR 
Rating:
4.0

Customer did not leave a comment.

WADE SWEETLAND 
Rating:
4.0

No one was available to check-in the equipment, vague instructions how to drop off equipment on my own.

TODD NELSON 
Rating:
5.0

Excellent customer service. Honest and reputable. Would do business with him again !

RENA PETERSON 
Rating:
5.0

My experience was great. The truck was super clean and the help was fantastic.

MONTE BRADY 
Rating:
5.0

Jeff was very helpful with the equipment rental process. He checked in with us the night before we picked up the equipment rental and also the morning of. He had everything ready to go when we arrived and even took the time to show us how to load the vehicle trailer. Thank you very much Jeff!

ANDREA MARIE AVENGER 
Rating:
2.0

Drop off location was great. Pickup location, Davenport, Washington, posted an extra charge on my credit card,3 days after returning the truck. No damage no extra milage, drop off report is clean, and I can get no explanation from him

Derold Jensen 
Rating:
3.0

get more experience with the Uhaul business. The man (Jeff) is somewhat new to the business. Once he gets familiar with the computer end of the business, Im sure he will be a 5 star location. Type of guy that is good for business. I would recommend this location for Uhaul rental to most anyone.

Shawn Bradshaw 
Rating:
5.0

stow away was great . would work with them anytime. wish everyone i had to deal with was like them..

ROBERT NILES 
Rating:
4.0

Customer did not leave a comment.

FREDERICK BELL 
Rating:
5.0

Customer did not leave a comment.

TERRY DEAN 
Rating:
4.0

Customer did not leave a comment.

Keith Yamane 
Rating:
4.0

Customer did not leave a comment.

Rod Denley 
Rating:
5.0

Best experience I have had renting equipment from UHaul

SUSAN EILEEN CHESSER 
Rating:
2.0

Customer did not leave a comment.

Nancy J Cannon 
Rating:
5.0

Have the equipment that was reserved at a specific location there. Do not wait until evening before scheduled pickup to notify customer that equipment will not be available!

Melanie Turner 
Rating:
5.0

Customer did not leave a comment.

JOANNE MARIE HICKAM 
No reviews have been submitted for this location.

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