Comentarios del cliente para Stow It Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Stow It Self Storage

Grado total:

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henry f. en

Grado:

Awesome Uhaul Depot. Stow It Self Storage in Owen Sound are Very Friendly and Professional. Everything went Smoothly as I Expected. I'm very happy with my Overall Experience. Thank You! Henry Ford

Mark M. en

Grado:

I had to drive 1.5 hrs to be able to rent this trailer.

Alex M. en

Grado:

I reserved well in advance a 20 foot truck. On pick up day we received a much larger truck & were charged for that size, not charged for the size I ordered! The young lady went through the signing part very quickly, I said it should be in my name not my son's, she said it didn't matter. But now it does! Also, at one point, my card was stuck in their machine. Not courteous or helpful. In fact I was lied to! She said they would hold my Mastercard estimated amount, which I upped slightly to an even overpayment of $100. She said it would only be processed for the actual amount. Now instead of processing ONLY the correct amount, they say they are sending a cheque to my new address payable to my son who lives in another city!!!!!!!!!!! This is NOT WHAT I WAS TOLD, if so I would have been more specific about the refund. I GOT SHAFTED, not pleased at all. :( I want my credit card refunded NOT A CHEQUE that I cannot cash.

chad d. en

Grado:

Keep up the great work!

Christina M. en

Grado:

El cliente no dejó un comentario.

andy d. en

Grado:

I want to say that Cody was fantastic. Not just in how he dealt with us but with the other costumers I saw him work with. Well done young man.

steve h. en

Grado:

Location I had setup to return truck to would not accept, was told they already have four there. So should they have not known I was dropping off there and reject one of the other. Also I had used my home phone number which could not receive confirmation and also caused issues when we needed to change drop off locations. The second location we went to didn't exist. What should have taken 10 minutes took two hours and caused some very undue stress and put us behind schedule.

Keven S. en

Grado:

Both the office staff and field manager were amazing to deal with. Really made my rental experience easy and enjoyable!

Brad M. en

Grado:

El cliente no dejó un comentario.

Evan W. en

Grado:

El cliente no dejó un comentario.

CYNTHIA P. en

Grado:

Staff are friendly and helpful. Much easier to deal with than the call center.

Mark O. en

Grado:

El cliente no dejó un comentario.

Ted M. en

Grado:

The mobile app for returning the truck did not work: it could not find my location. I spent a long time trying to return the truck after a long day of moving, which was not fun. Improving that app or the return process would make the u-haul experience nicer for future customers.

Joe M. en

Grado:

El cliente no dejó un comentario.

Barry G. en

Grado:

El cliente no dejó un comentario.

dan r. en

Grado:

I got so many emails and phone calls about the booking it was crazy. I had to tell the traffic people to stop calling me. I booked a time and someone would call just to confirm.....but they kept trying to confirm the wrong time. Completely ridiculous. Absolutely no need for that traffic service....I have no faith in a company that runs like this. And to top it all off when I go to drop the truck off the computer system doesn't work and I can't get my deposit back. So I go home to 2 more emails asking me to rate my experience. I try to give a review but the website is broken. So many emails and phone calls just to rent a truck. Annoying!!!!!! And now I have to go back up there to get my deposit. No need to try so hard, it's the only place to rent a truck that size.

bob a. en

Grado:

El cliente no dejó un comentario.

Janice B. en

Grado:

El cliente no dejó un comentario.

hank s. en

Grado:

El cliente no dejó un comentario.

ADAM L. en

Grado:

El cliente no dejó un comentario.

Allan C. en

Grado:

El cliente no dejó un comentario.

DAVE C. en

Grado:

Nothing to suggest. By the way the 3 customer reps that I interacted with were excellent, ie very skilled, personable, and helpful.

Melody D. en

Grado:

El cliente no dejó un comentario.

Gerhard G. en

Grado:

El cliente no dejó un comentario.

Alicia F. en

Grado:

Staff was amazing and friendly. Truck smelt disgusting, someone clearly had done a garbage run with the truck previously. Unfortunate because we were transporting furniture and could definitely smell the garbage on our couches when we got home.

Allan C. en

Grado:

Guy working at facility was very helpful. Great service!

larry s. en

Grado:

El cliente no dejó un comentario.

Gerry S. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

El cliente no dejó un comentario.

Art H. en

Grado:

El cliente no dejó un comentario.

corey p. en

Grado:

El cliente no dejó un comentario.

Dale P. en

Grado:

El cliente no dejó un comentario.