Address incorrect on U-haul documentation. Arrived at 9am but no attendant there (apparently they open after 10am). Was let in through gate by another customer and parked up truck and completed online return.
Jennifer Steel
Customer Reviews for Stow It Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvements to suggest. Excellent service!
dorothy smartDropped off after hours so I can't say much about this location
MITCHELL JONESGood
Keith DredgeGreat service as always. Had the trailer as requested ready for pick up - these guys could not have made it easier. A far cry from my experience in Scarborough where they offered me smaller trailers as equivalents when I arrived to pick up the big one I reserved.
Ian CruchleyPeter in Saugeen Shore You Store It and Brooklyn at Walkerville South Windsor location made renting and returning equipment a delightful, stress free exchange. Thank you for the helpful support!
Victoria RobillardWe thought the whole experience with U haul was amazing. The Port Elgin location was so impressive and the customer service was above and beyond. It helped ease stress of moving. Would definitely recommend to everyone and will use U Haul for future needs for sure!! Thank you so very much for looking after us and for such a positive experience with our moving needs.
Marcia L. WilkinsonPeter was great to deal with and was really helpful getting everything ready and explaining what needed to be done with the vehicle.
Bob HunterThe owner was exceptionally accommodating and helpful. He definitely understands customer needs and was happy to help.
Carl BourassaExcellent service!
Heather ToddPeter provides exceptional service. He goes out of his way to making everything easy and stress free.
Jim BundschuhIt was the best u-haul experience I have had.
Chris DrouillardConvenient pickup and dropoff. We used this U-Haul rental for work around home renovation and it went very well
David LewisAll was good and ran very smoothly for our purpose.
Donna DoernStaff very helpful working out mileage details on a weekly rental. Super easy to work with.
Natalia BabyNo
Sharon BrownN/a
Bob KingstonImpeccable service here
Sarah ZiolkowskiRight signal light didn't work
John RickerbyAmazing customer service. Thanks Peter!
Catherine WentworthGreat service. ! Thanks you Peter for the last year renting a 25 ft unit.
MICHAEL BIRDNo issues. I arrived and was immediately greeted and trailer was disconnected by staff. Thanks.
Bridget O'LearySame as above
Veitch GrahamI have used this location several times. Peter is always very helpful and I have never had a negative experience.
Peter MalisaniAlways very friendly and equipment clean and in good shape
Eric VanderwerfExcellent service. Best ever at a U-Haul!
dorothy smartIt was perfect, thank you
rachel thompsonNot a thing, the whole rental was seamless and easy.
Lori JohnstonThe location in Port Elgin went above and beyond, which frankly made up for all the challenges with the on line booking system and the lack of support from the call centre. Again the Port Elgin location is top notch and if not for them I would not consider Uhaul again, because of this location I will be sure to use Uhaul. Stow it Self Storage should be recognized for their stellar customer service.
Paul RichardsonThank you
Glennis shawExcellent customer service and Peter, that wprks there, os a very kind, helpful and wonderful man. I couldnt reccomend this place enoigh.
Joan TschirhartI DID NOT want to pay for safe tow. I was charged for it. When I paid online I had clicked no to having safe tow. When I paid in person, the charge should have been the same as what I put online. I was not asked if I wanted it or not and should have been asked. I will call to ask for the charge to be reversed.
carol-ann sladePeter goes above and beyond for his customers. I highly recommend the Port Elgin location.
Doreen RossNo nonsense and had us on our way.
CLAIRE NADEAUKnowledgeable, friendly and accommodating!
Reginald BarrettPeter was awesome, he knows what customer service is about, went out of his way to accommodate my needs.
Mike GrossExcellent
Brian GambleAmazing rental location. Mr. Roudger was amazing and a great help along the process of the rental. Clean equipment, new equipment all and all a great place to Uhaul. 10/10 from me.
Austin CurrieNothing the gentleman at that location did there very best to help me out to make my day go smoothly 👍
Paul DebonoThanks Peter
Barry PactchettPeter and Tom were very accommodating, friendly and went out of their way to make things work for me. I would highly recommend this location for UHaul rentals. Thanks so much Guys!
sharon amosTrucks were available, even when we needed another one on the same day. Clean, affordable. Excellent service, over and above. Smooth easy transaction. Best of the best. Highly recommended.
Mark JagelewskiWhat didn't sit well with me is when I called to change my reservation from a 5 day, one way reservation to a 2 day return reservation the price did not change. "this is just the way it is, nothing I can do" or something along those lines was his rebuttal to my comment about pricing. Luckily the person at the physical location was competent enough to realize that made no sense and changed it from $110 to $37. Your phone agents are uneducated and ripping people off. Extremely unacceptable. Oh and it was a manager that told me. He should definitely be demoted and sent for further training
Mirwais AkbariThe van was ready when I asked it to be, the customer rep was friendly and efficient, the billing was fast and accurate.
Peter StorckGreat friendly staff. They make sure your hooked up and ready to head out on the road safely.
Tammy ButlerThe service I consistently receive from Peter and Tom is OUTSTANDING! Thanks again!
Todd GravesMuch improved since i was here last preCovid. Friendly accommodating staff. Easy drop off.
Michael VeermanFast friendly service! Unlike some places I have rented from these guys actually hook up the trailer for you and do a walk around and light inspection.
Tammy ButlerGreat customer services, very polite and understanding.
Charles BrindleyThe customer service was amazing Peter was very helpful and went out of his way to help me
susan thompsonTraffic dept needs customer service training
MARY JEAN marshallTom and Peter offer the greatest customer service
JOEL SMITH