There is no sign so it's hard to find. They are new and had trouble checking me in. My bigger problem was Uhaul forcing me to drive an extra 30 min away from my home to get the trailer i had reserved at a closer location weeks in advance. What's the point of a reservation if you just change it with little notice?
Andrew G
Customer Reviews for Stow Away LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Door was difficult to unlock. No clear identification of store.
Nancy PIt was a waste of time and they reported wrong mileage and gas level
ARGENIS GThis location is served by a part time attendant, whose primary job is to check people into an operating gym. And btw, this location was not the one I originally contracted to pick up at. Despite receiving an email confirming my original reservation the morning prior to pick up, I was informed at 5pm that my pickup location had changed and was now over an hour drive from my house. I will seek to never use UHaul again.
DAVID Cunstaffed location, so NA. But it's convenient, so much better for me than going to Hyannis for staffed.
BRIAN PEXCEPTIONAL service. Knowledgeable, personable, efficient, thorough and friendly. Location would benefit from additional signage on highway to better define exact location and office center located within a gyn facility. All staff friendly and helpful.
RALPH PThe pick up location was changed the day before my move to a site that would have required a 3 hour round trip. I was able to reserve an open trailer that was close by. When I went to pick it up, it turned out they had a closed one, which was good. Then I found out the return location added an extra hour to my trip vs the original location. If I can't count on being able to plan effectively, UHaul won't be my first call for future work.
John ZWe arrived at the pick up location at 8:00 a.m. which was agreed to be our pick up time. No one was at the office. The pick up app instructions on the back of the U-Haul sign did not work. We had to wait 1 hr for someone from U-Haul to arrive to get us checked in, and then it took this person 15 minutes to figure out the combination for the lock box that contained the key to our truck. All in all we were delayed over and hour which delayed the movers we had arranged for loading and unloading the truck.
Keith A