Comentarios de los clientes para StorQuest Kyle

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de StorQuest Kyle

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Einar V.
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El cliente no dejó un comentario.

Anthony D.
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El cliente no dejó un comentario.

Donna B.
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Excellent customer service!

james N.
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We needed to do a time-constrained short-distance hauling job, and Melanie Brace go us going quickly and we accomplished our mission and returned the truck with zero problems. Should the need arise, we'll be glad to go back.

Adriana L.
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Very easy to work with from check in to check out! Melanie was so helpful and pleasant. Will return for any future moving needs!

MARIA M.
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El cliente no dejó un comentario.

Donna B.
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Have rented from this location several times ...Excellent customer service!!

John B.
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El cliente no dejó un comentario.

Jr F.
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El cliente no dejó un comentario.

Joanna S.
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The staff is amazing and on point!

Hakim M.
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El cliente no dejó un comentario.

William L.
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El cliente no dejó un comentario.

Mary J.
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The internet doesn't work or is out of range. It's difficult to sign in and out on the online app due to this problem. The personal are very friendly and helpful.

Michael J.
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El cliente no dejó un comentario.

Verdie D.
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Only negative is waiting for computer to bring up my order by the attendant. He even used his own phone to see it it would bring up my information faster. Very pleasant & wanting to please the customer.

dennis D.
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El cliente no dejó un comentario.

ESPERANZA L.
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El cliente no dejó un comentario.

Mark N.
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Great service and very helpful

Kenny D.
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The following is not a review of this location. This location was GREAT in my following story of STRESS. I had reserved a 15 ft. truck at Park Place Storage at 2101 BEBEE RD, KYLE,TX 78640 for Tuesday, 7/30/19 for 8:00 P.M. I had the reservation email and had called numerous times to ensure my van was reserved. IT WAS NOT. I had even made sure it was the 24/7 digital pick-up option since I knew the location I would be picking my truck up at would be closed. Come time to pick up my van and not only is the place closed (which I knew ahead of time) and my reservation was now saying I needed to wait for the Uhaul store where I was picking up my truck to open. I had to call another open Uhaul store where they informed me my reservation wasn't saying the 24/7 digital option but the in-person option and they could not do anything because the keys were probably not in the box for me to pick up the truck with. After AN HOUR AND A HALF of waiting for customer service, I finally reached a worker who then informed me that there was NEVER a truck reserved at the original location. He was VERY helpful finding me the nearest Uhaul store and even though I had to get a 30 ft. truck, he was able to reduce those fees and give me the rates for a 15 ft. truck since it was their fault in the first place. He also stayed on the phone with me making sure my new reservation was unproblematic unlike the first. VERY HELPFUL GUY!! I still cannot believe I had to wait over an HOUR AND A HALF to reach anybody though. RIDICULOUS!! And the fact that my reservation wasn't even held!!! What the hell, Uhaul?! The guy I talked to on the phone said he was going to give me a $50 rebate for all the trouble, but I still haven't seen this. Please help!

Tammy T.
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Employee was amazing, she was very knowledgeable and very professional.

Sally K.
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Very friendly staff, very convenient location.

Douglas M.
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I have frequently used this U-Haul location for my rentals. Everyone here is ALWAYS pleasant and accommodating.

Karen D.
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El cliente no dejó un comentario.

Lauren R.
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El cliente no dejó un comentario.

Gretchen W.
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Wonderful aassistance by the Storquest employee, even while she was very busy!

Karen D.
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Very friendly and helpful.

MICHAEL R.
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Super service!!!!

Joanne M.
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El cliente no dejó un comentario.

Olivia Diana J.
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Everyone that works there are amazing hard workers, very knowledgeable, 100 % customer service, always dependable. You are very lucky to have a staff that truly cares about there customers. Thank You

Jacob V.
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Wish I didnt have to call customer service because for some reason it had a different drop off location but the lady helped me out with every step and was pretty fast on changing the location. Just wish I didnt have to do that after a long day of moving!

William E.
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El cliente no dejó un comentario.

Rene S.
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El cliente no dejó un comentario.

Neil D.
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El cliente no dejó un comentario.

Samuel M.
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Fast and easy

Michael S.
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El cliente no dejó un comentario.

Jocelyn R.
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Cup holder was dirty.

Brittany D.
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El cliente no dejó un comentario.

brandon C.
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El cliente no dejó un comentario.

Peter B.
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Storquest in Kyle, TX will be my preference for all my future Uhaul rental needs. Customer service and equipment condition was above and beyond any experience I've had in the actual Uhaul stores.

Lauri R.
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I prefer a truck with less miles on it to go that far aka 800 miles. It also had a lot of x marks from precious damages.

Elizabeth B.
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El cliente no dejó un comentario.

Caryn C.
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El cliente no dejó un comentario.

Jack C.
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El cliente no dejó un comentario.

Douglas M.
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A more varied selection of available trailers would be helpful.

Christopher W.
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While checkout was quick and easy, I was billed for an ordered dozen furniture pads. However, they only had 6 pads on the whole premises. All tings being equal I'd recommend always renting from a U-Haul main site, not a satellite site like this.

TOM L.
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El cliente no dejó un comentario.

Charles T S.
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El cliente no dejó un comentario.

Daniela P.
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Everything was perfect with the moving truck, keep going with the good work, I'll definitely use U-Haul again in case of moving. God bless you all.

Forrest F.
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El cliente no dejó un comentario.

celia H.
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El cliente no dejó un comentario.

Thomas F.
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Great fast service. Agent was a charm to work with.

Wesley G.
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El cliente no dejó un comentario.

Michael S.
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no comment

Senaida V.
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Nothing to improve, the customer service, for me, was beyond expectations!!

Noah G.
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Excellent service by Melanie and Chris.

Sally K.
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El cliente no dejó un comentario.

Lorenzo S.
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El cliente no dejó un comentario.

Melissa W.
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The lady was closed and opened up for us to collect the keys and move our uhaul for us. Didn't get her name but she was work Tuesday, Sept 18 evening. SO HELPFUL!

James J.
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El cliente no dejó un comentario.

Billee B.
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El cliente no dejó un comentario.

Tim S.
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El cliente no dejó un comentario.

DENNIS R.
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Very polite,friendly .quickly finished and out the door,thanks.

Michael F.
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A little disappointed that I put the exact amount of gas that was in the truck, back in it before I dropped it off. I know this before I marked the gas tank on the dash so I would know. Only to have dropped the truck off earlier than expected and still get hit for $7.?? for gas. Will have a hard time referring them to anyone. But I will say, they were very accommodating and nice. But nickle and dimed to death leaves a bad taste in my mouth.

William U.
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El cliente no dejó un comentario.

Osvaldo M.
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The equipment was clean but there were two used brought up by the representative. First, the truck did not have full gas. The associate apologized for this inconvenient as a result that the customer who used the truck before dropped it off with 3/4 of a tank. 2) I was also advised to check the oil level while in route because the customer who used the truck indicated that he put four quarters. The latter was a concern that any customer should not face when receiving a truck.

Joe T.
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El cliente no dejó un comentario.

Anthony L.
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We picked this location as we used to have a storage unit here for years. The staff is great. Our experience was top notch.

Lexi L.
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This U-Haul location has an amazing staff who were so friendly and professional. After having a terrible experience that almost ruined my move at another rental truck brand; I came here and Melanie and the staff here totally saved my move! Would recommend this location to everyone.thank you!!!!

Michael P.
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Have someone there that knows how to hook up a trailer

Larry B.
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Keep the service the best in America.

BRYAN V.
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Melanie is awesome!

candace G.
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El cliente no dejó un comentario.

DANIEL P.
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Melanie at this location is top notch. She was very helpful!

Reginald C.
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Storefront was extremely empty though clean

David M.
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Rent trucks at the facility. The online rental is hideous. It's NOT user friendly!

Mike S.
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El cliente no dejó un comentario.

Jennifer R.
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El cliente no dejó un comentario.

Betty H.
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Chris the rep was very helpful, polite, informative and always had a smile. Great customer service. We have a storage too and we will continue to do business with you'll. ??

James A.
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El cliente no dejó un comentario.

Joseph H.
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El cliente no dejó un comentario.

Mary G.
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El cliente no dejó un comentario.

TERRY R.
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Friendly and helpful

Rose V.
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El cliente no dejó un comentario.

JERRY M.
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El cliente no dejó un comentario.

Jay G.
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El cliente no dejó un comentario.

Harvey M.
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El cliente no dejó un comentario.

Jack C.
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Melanie took very good care of us.

Jane J.
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El cliente no dejó un comentario.

Christopher F.
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Overall everything was an amazing experience, the only thing that would would be to have move available truck of different size. Which would be best, more options more rentals.

barbara F.
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Very friendly and helpful. Nice office. No problems at all.

Joseph H.
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El cliente no dejó un comentario.

Herman F.
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The best U-Haul experience ever. Location was clean, well-managed and staff were phenomenal (Melanie). The equipment was well maintained and the rates were feasible. I only wish I could've received a First Responder or Military Rate. Overall, I will most definitely become a repeat customer. Thank you! Herman (herman@gosarge.com).

Dion C.
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Customer service was excellent.

Fathom C.
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El cliente no dejó un comentario.

Kelly K.
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Great customer service at this location StorQuest.

colleen C.
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El cliente no dejó un comentario.

Donald M.
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El cliente no dejó un comentario.

donald M.
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El cliente no dejó un comentario.

Zack C.
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El cliente no dejó un comentario.

Myron G.
Clasificación:

Excellent customer service by the woman at the desk. Thank you!

No se han enviado comentarios para esta ubicación.

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