When we arrived to pick up the uhaul I logged on to check in and suddenly my reservation time was changed. It would have been nice to know before waking up early and driving over there. We were also supposed to have a contactless pick up-did not happen. That was a failure on uhaul's side. The staff at this facility were excellent though, she went above and beyond to help us. The truck was not clean when we got it. There was trash and dog hair all over the back, there was even a roach.EDWIN M.
Customer Reviews for Storeroom Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
There was mud or something on the floor in the cab.Chelsea K.
El cliente no dejó un comentario.BEAU B.
Excellent experienceSusan S.
El cliente no dejó un comentario.William P.
Tried to use the app to check in but was unable to due to an issue scanning the back of my license. My only real complaint is the truck was dirty, the seats were covered in dog hair, and the back had not been swept out from previous use. There also appears to be a discrepancy in when the vehicle was returned. It shows being returned almost an hour later than when I returned it.James H.
El cliente no dejó un comentario.EDWARD K.
Peggy is awesome and deserves a bio on your websiteThomas A.
El cliente no dejó un comentario.BENITO C.
To increase the speed on your computer it was too slow to come up Also to tell customer key return details well. It was a great and nice experience.OLAYINKA A.
Awesome customer service.Mary H.
El cliente no dejó un comentario.doug S.
Would definitely recommend this location!! Great customer service !!!Deborah R.
She was an Angel, she helped me during her off time. They where technically closed.DAVID B.
Gas should be included in the pricing per mile. Customer shouldn't have to pay more money than the original $100+ to fill back up. Not happy with that.Kacie T.
The property manager, Peggy, was EXCELLENT help!Patricia M.
Vehicle was easy to pick up. No way to improve on excellent!Dorafay S.
Staff was friendly. Quick in and checkout. Good, convenient locationMartha W.
Peggy was awesome and super helpful!Colette P.
Peggy in the Huntsville Tx office was very nice to work with in acquiring a U-Haul for my son and me,,,I will definitely use the service again if needed, and will recommend the Huntsville facility when someone asks about needing a moving truck... Thank you, Peggy, and U-Haul,,,,Mary BracewellMary B.
El cliente no dejó un comentario.Sean P.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.tracy L.
El cliente no dejó un comentario.Vanessa K.
Peggy was great to deal with. Friendly, responsive and helpful.Shawn M.
El cliente no dejó un comentario.Carrie S.
The lady in charge provided excellent service and was very personable during and after the rental process. Excellent job done!Lonnie G.
This place was much nicer place than where I picked up the truck. The lady working there was very nice.Travis C.
El cliente no dejó un comentario.Maria L.
El cliente no dejó un comentario.Derek V.
They were already closed, but the gal opened the door, helped me check out, and very friendly.PAMELA B.
Ordered a dolly and was not in the truck. Had to go to the office and ask. They did not know anything and said they had an extra one in another truck.Halen Q.