The only thing that I would complain about is that there is limited space to turn the truck around. But this is not anyone's fault, and it was only stressful when I was taking it out, not when I was putting it back, which was good considering how tired and irritated I was after moving, just because... MOVING. Other than that the process was easy and everything went exactly as the instructions said it would!Kristen T.
Customer Reviews for Store Space Houston
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location is easily accessible and the staff was very nice and helpful. I highly recommend this place!KATARINA J.
Never before have I rented a U-Haul trailer and was told I was resposible for unhooking/removing the trailer. Will not rent from this location again.AMELIA D.
El cliente no dejó un comentario.GWENDOLYN J.
It was very professional experience from the front desk. She was very helpful as wellCOREIE M.
They overcharged my cardSHANIQUA W.
El cliente no dejó un comentario.ED T.
El cliente no dejó un comentario.RITA G.
El cliente no dejó un comentario.EDWINALLEN S.
El cliente no dejó un comentario.ANELL B.
El cliente no dejó un comentario.GARY A.
Very friendly and knowledgeable staff. I had a great experience using the uhaul services. Would recommend to friends and familiesBenjamin E.
El cliente no dejó un comentario.LONNIE J.
I chose to pick and drop off via the U-Haul app. I gave my best estimate on how long I would need the truck. I ran over by a few hours, as probably most moves do. Someone called my wife from the rental office and was extremely rude to her and told her I would be charged an additional day. I was charged the additional day because I brought the vehicle back after the office closed, even though I was returning the vehicle via the U-Haul app and an attendant would not be required for pick up or drop off. My family has rented from U-Haul many times over the past 8 years specifically. We have not experienced this type of experience previously. In the past we have had very positive customer service experiences.JERRY A.
El cliente no dejó un comentario.FNU K.
Everything was excellentGREGORY W.
El cliente no dejó un comentario.KAITLYN BROOKE L.
El cliente no dejó un comentario.Angela P.
No assistance hooking up or unhooking trailer. The trailer jack was broken as wellJAMES EARL JR A.
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.Erin R.