I returned U haul after filling up the gas but I am charged 14 dollars again for fuel.
Mirza M
Customer Reviews for B And G Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
None.
Olusola Acool
shakil sI loved the experience both at this location and the vehicle.
Vinodh KMaybe clean the fleet vehicles a little bit
JASON Dvery friendly and welcoming. excellent customer service
nasreen sNick was cordial and he explained the entire process in detail. The only thing I would have appreciated is to have more than one vehicle available to accommodate more than one customer at a time.
courtnay yWhen i went at 6am it was not set up as self serve so I needed to wait over an hour for the location to give me a call and set it up. Truck was dirty with weed on the ground.
Seevana HThe car was in very good shape but the horn was not working, I forgot to let them know
Khaldoon AOutstanding customer service
rabie ahello, the uhaul.com site said this location of B and G Convenience would open at 9am. However, we did the online check in and just needed to get the keys, but the store wasnt open . The hours online for the actual convenience store said 9:30. It was 9:39 and still nobody arrived so I called and the employee answered which was his cell phone and he said he was 'running late' and the issue with the pick up for 9am was uhaul's issue and website, not his. This put our day behind by an hour- we were moving our daughter our of residence which was time sensitive and this really put us behind. I picked this pick up location as it was close to home. I would like some compensation for this. Res # 83388618. Please reply and advise so I don't have to call. Thank you
Daryl BThe booking office forgot to indicate the location I chose did not have a dolly, which I had included in my booking. I had to go to another location for the dolly but the agent was very professional.
Perpetua KLocation and representative was professional clean and very helpful
Patrick DStaff here was amazing , customer service was a1, the process of picking up the rental was a1 and most important for me was the energy and the drive to help that the employee had .
Federico PEverything was good
Ravinder R