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Timothy W
Customer Reviews for Store In A Wink
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
In and out with no issues.
Terrance DThe best experience with U Haul I have ever had. It was easy to check out and return. The truck was clean and full of gas. Excellent customer service as well.
Steve CGreat 👍🏻
MICHAEL CWendy is a sweet young lady and a very good costumer service rep!
Ricki RI forgot to tell them the windshield leaks in the one I rented. It made it a pain driving in the rain.
Ay'Liri KEverything was fine.
Mark MIt was pretty easy to do the return
Dolores JVery very professional and customer service was awesome!
Walter GVery awesome to deal with! The lady I worked at the front desk was very friendly and helpful. Will definitely got back in the future.
Joel ACan't think of anything. It was a smooth and easy transaction. The trailer worked and did exactly why I needed it to do when I rented it. Staff was very instructive, friendly and helpful. They even helped me check the lights on the trailer.
Cristhian AThey might tell customers how air conditioner works. I finally figured it out when returning the truck. 😂 It was hot, but I survived. Lol customer service was great. Thank you
Margarita SExcellent service. Very helpful and friendly.
Cole GI appreciated the kind help that Wendy and Jerry gave me when, I rented the Storage Room and the help when, I rented the trucks to move my things in and out of storage. Thank you Wendy and Jerry for your help and kindness.
THOMAS MExcellent Customer Service! She was friendly, conversive, and remembered me from the last time I was there and even asked about my vacation. Highly recommend using this location for any rental needs.
Jerry PWendy is the best!
Kriston SIt might outside of the metro a bit, but we chose this location because the owner has always been fantastic. Additionally, even though it's slightly further away, its the easiest to access.
heather cThe Young lady was very helpful and great personality.
jason pThe couple at store in a week were very super friendly. I would recommend them 10 of 10. This experience proves good people still exist in this world
Ollie BWish I could give Wendy and this location six stars. I showed up super frustrated because another location who had my reservation basically told me they could not help me because their system was down. They told me to come back some other time to pick up my truck, which obviously was gone with not going to work for us, so I stormed away frustrated and I called this location and even though their system was down Wendy took amazing care figured out how to manually enter the order and still drive away with the truck so she definitely went above and beyond she saved a day
Angelica TGreat experience! Very easy weekend before/after hours checkout and checkin using phone.
Megan JIt was an excellent experience. People were very friendly and helpful. Even suggested things to help me save money and suggested that I used a mattress cover for my brand new mattress. Love this location. Also has storage units on site!!
Christina HVery friendly and helpful
Tony HAmazing people. Highly recommend.
Richard BStore in a Wink always gives superior service. Their customer service is friendly, professional, and second to none. I will definitely use them again in the future!
Anne DVery accommodating and efficient. Great to do business with.
John RWendy was a knowledgeable, friendly manager who knew her business. She quickly got me on my way.
Russell BEasy. Great folks!
Roger JDidnt charge my card and hits me with the bill a year later? I thought i was charged for it after the return, but a year later i have to call my bank and make sure i wasnt being double charged. Very shady and unprofessional. Not using uhaul anymore.
TAYLOR CAs usual, staff is friendly, quick, and efficient. Great location and easy to make the transaction. Thanks again!
Craig CNice, friendly service.
Chirag PThey are great!! Do Excellent work. Explained everything to me!!!
Brendan MI've used this location multiple times and have never had a complaint about anything. They are also great down to earth people! Definitely recommend this location above any other.
Sean NStaff is friendly, organized, and great to work with ..... much appreciated!
Craig CThese folks were awesome
Mark PIt was a pleasant experience.
Michael SJerry and Wendy treat people like family always ready to help even when they are closed
Christina MExcellent customer service. Friendly, helpful, quick to get us hooked up and out.
Chirag PWendy is always great to deal with.
Natalie PKeep that same young lady. She was great!
John WLove these ppl I was living in the apts near them. The nite a friend & I had been packing up everything for 2 days & so we went to casino for a few mins and when we got back we noticed a guy sitting in the car next to us we'll long story short we watched him and his buddy go over to there storage unit area and try to break in but we busted them and as they was walking over there we was on the phone with the police. They thanked me so many times it wasn't necessary and they gave me a card and some cash I tried to give it back but they wouldn't let me. Still their awesome ppl
ANNA BThis is my favorite U-haul site ever - the people running this place are fabulous.
Ray LVery friendly, the place was easy to get to, and very efficient with the check in.
gill mWendy is amazing! She' all about customer service and goes above and beyone to help out in anyway she can. We love this location!!
Chanda WThey were extremely friendly and helpful. Answered all questions and added needed info that we didn’t think of asking.
Jimmy CReally friendly and helpful staff. My only complaint was that they didn’t have the specialty boxes.
Vicki JEmployee’s are pleasant and informative
ADAM TNoisy truck. Other than that excellent.
Judy PThe girl at the counter was so nice and helpful. I strongly recommend this location.
Lane MWendy is a great person. She is friendly and easy going.
Leonard KVery happy with the service.
Lawrence LThe receptionist was very nice, friendly and helpful.
dan pFriendly staff good experience.
Britton CGreat service, nice folks to work with, easy to find, great location, definitely recommend this location to all Park City, Valley Center, North side Wichita residents!!
Tammie U