Comentarios del cliente para Store America

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Store America

Grado total:

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Jerry S. en

Grado:

Nothing. Keep up the great work.

William S. en

Grado:

El cliente no dejó un comentario.

Nina L. en

Grado:

Customer service person at pick-up was very helpful.

Alitizann j. en

Grado:

El cliente no dejó un comentario.

Matthew B. en

Grado:

It's a convenient location but it's a little beat up. Function over appearance any day

joseph l. en

Grado:

The staff at Store America are aces iny book !

Trishia B. en

Grado:

El cliente no dejó un comentario.

Heather R. en

Grado:

Made everything super easy!

Jamie D. en

Grado:

Overall return was easy and smooth except it was not real clear as to where to park. Hoping we parked in an okay spot.

Tammy B. en

Grado:

El cliente no dejó un comentario.

Emily D. en

Grado:

Great friendly service, quick and easy

Roy L. en

Grado:

I have used u-haul a few times over the years and I have to say this was my best experience so far. The online service makes it so much quicker to pick up and get underway. Crystal was extremely nice to work with and went out of her way to search for a tool bag I thought I had left in the van. Thanks

joseph p. en

Grado:

Manager is extremely professional and friendly.

Betsy P. en

Grado:

This pick up location felt very unsafe. No one was there. We had to pick up at night & it was very dark & remote. Thankfully my husband picked it up because I would not have felt safe being there alone. Especially since the mobile pickup process took 50 minutes!!!!

Dylan B. en

Grado:

El cliente no dejó un comentario.

DEREK P. en

Grado:

Receptionist was amazing awesome employee STORE AMERICA.

Brian A. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

I just arrived in Syracuse and had a locker at UHaul reserved with first month free, but Krystal at Store America in Liverpool was so inviting, and knowledgable, and assuring, we rented a double locker from her. We really liked the fact that she was so helpful. Definitely will recommend her store. JoAnne Smith

George C. en

Grado:

I have rented about 50 small trailers from U-Haul, never from this location. I used the web site, made a reservation for a trailer, received an email indicating that the trailer I wanted was not available, and was given a phone number to call if I wanted a different size trailer than what I requested. The phone number directed me to this location. I agreed because this location is closer to my house than my usual rental location, and I think is a newer location that I really did not know about. I arrived, did abbreviated paper work compared to other locations. The employee pointed out the trailer and said go ahead and take it. My wife and I used their shovels to remove 12-15" of snow from in front of the trailer. I backed the car up, got close to the hitch, could not jockey the trailer to reach it. Went back inside, told the employee that this process was bullsh*t, took the shovels again and went outside to dig some more The employee was very indignant about my comment and offered to come out and help. I hinted that it was too late, but she came out anyway. After more digging still could not jockey the trailer. Employee went back inside with the shovels With my wife's assistance I backed the car up to the exact spot (I have to say I am glad they had a stand that held the trailer up high enough to get the hitch ball directly underneath it) to drop the trailer down on it. If I had been alone I could not have done this and definitely would not have relied on the employee to help me. Attaching the trailer, chains, lights, etc. was up to us. We left with no confirmation from the employee that the trailer lights worked (we checked them ourselves), that the safety chains were attached correctly, that the trailer was firmly attached, etc. (Having done this many time I knew what to do). We did not receive the standard U-Haul folder with contact number in case of a problem. The contract did have the location's phone number. At drop off I asked for a payment receipt and was advised that my contract was my receipt. I would buy a trailer before I would ever go to this location again.

Charles B. en

Grado:

Everything was very good the way it was.

Amanda M. en

Grado:

El cliente no dejó un comentario.

MaryJo G. en

Grado:

Had no idea where to drop keys - not very well lit and no signs.

Robert S. en

Grado:

I would have given an excellent but the keys were not in the vehicle for automatic pick up so I had to wait a half hour until the owner showed up. U-Haul made good on the on-time guarantee, though.

joseph l. en

Grado:

Store America is always quick and I always have the trucks available when I need them ! Way to go Krystal and Store America

Tanner E. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

Tanner E. en

Grado:

El cliente no dejó un comentario.

THOMAS J. N. en

Grado:

Keep miss Flynn taking care of us!

Tanner E. en

Grado:

El cliente no dejó un comentario.

Kristie F. en

Grado:

The rental agent was amazing and personable. She had our vehicle all warmed up and ready to go for me. I'd definitely choose this location again.

PHUOC T. en

Grado:

El cliente no dejó un comentario.

Christy K. en

Grado:

El cliente no dejó un comentario.