Comentarios de los clientes para StorageOne

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de StorageOne

Clasificación general:

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Jimmy K.
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The lady when trying to check in was very rude, and the Uhaul was only 3/4 full and they wanted to tell me it was full, not according to the pictures I took.

Erica C.
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Whitney & thee other lady working were beyond amazing! Best uhaul pick up experience by far!

CAROLYN VIRGINIA S.
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El cliente no dejó un comentario.

SAMUEL BASA V.
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Enjoy the ride

Larry W.
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The only complaint is that the truck smelled of smoke.

Indio T.
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The staff was super friendly and helpful.

CAROLYN VIRGINIA S.
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I told the rental lady three times I did not want insurance coverage or what you call "safe move." Yet i was still charged. I waited to pick up the equipment 20 minutes because she had to do the order twice. The first time she tried to charge me a $103. I disagreed then it was $65. I still felt that was high now I know its because I was charged for the insurance. That I denied multiple times. Then when I returned the truck the two girls working were like oh just give us the key we will return and email a receipt. I didnt want to just drop off the key I wanted to go through the rental. But whatever obviously this location is only interested in their own needs not those of the customer!

JOHN I.
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El cliente no dejó un comentario.

RAMON GILBERTO S.
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El cliente no dejó un comentario.

RODOLFO G.
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Great costumer service

Joshua K.
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I was accused of having equipment that was never provided to me

ANDREW JOSEPH Z.
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Great dtaff

Kenneth L.
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El cliente no dejó un comentario.

Lisa P.
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I like storage one where we dropped off they're clean they're polite they're very pleasant and she stayed an extra 15 minutes just to let us drop the truck off

REGINA KAY E.
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didn't get her name but she was professional n courtious

CLEMON MARCELLUS B.
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The young lady behind the counter was very helpful with expl explaining paperwork and the walk around,,??

Luke J.
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El cliente no dejó un comentario.

RITA N.
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Easy rental nice & clean truck, friendly and organized customer service. Before entering a sign should post: Wear a MASK

Diamound B.
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I had questions about my total and everything was taken care of. It was easy and I did everything through my phone

PHETSAPHONE S.
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El cliente no dejó un comentario.

Kaori W.
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It was little confusing for app check in and took extra time. Also my original pickup location was not this place due to the last minute mechanical issues with my reserved truck at original reservations location. So this caused extra mileage which additional cost of my rental budget. I wish they contacted me earlier enough to change my plans.

Angela W.
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It was very difficult to use the U-Haul app and the person at the counter was of no service with helping. I will not go there again.

Susan S.
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Well your clerk could actually be nice to start. She was very rude and acted like we were bothering her the entire time we were there. I did the online reservation and check in- but she made me go through it all over again- seriously why did I waste my time doing it online?

Kathryn H.
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El cliente no dejó un comentario.

beverly R.
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El cliente no dejó un comentario.

deborah C.
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El cliente no dejó un comentario.

Carolyn W.
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I found the process of doing the rental very frustrating. My phone froze. I was assisted when I called customer service. I prefer a live person. What use to take less than 10 minutes took 40 minutes.

Genaro H.
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I was having difficulty on the uhaul site to pick up the truck due to site being down for maintenance. The staff there at storage one was helpful at getting me the truck I requested..

Frank P.
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Like $60 bucks to use a 26 ft truck..great deal

Martin Z.
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It's was easy once we figured out not all the keys were on the outside of the building Some were with the truck but it was super easy on the mobile with the text assist you guys offer.. and there Were extra steps need which would have been helpful when contacting additional call back numbers to know ahead to let them know they'll be getting a call none of my contacts were answering numbers they don't know but we got it done

Dishawn M.
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El cliente no dejó un comentario.

Takoya J.
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El cliente no dejó un comentario.

Heaven W.
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Online system was not user friendly!

Eric H.
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My Overall customer experience was amazing- combined with my procuring a storage unit simultaneously.

William H.
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El cliente no dejó un comentario.

Michael C.
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Excellent experience. Thank You

Elias R.
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El cliente no dejó un comentario.

Jose S.
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Staff was very friendly. Would recommend this location to friends and family

William A.
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El cliente no dejó un comentario.

Mark M.
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Staff is very friendly, very nice. Service was quick. It is a pleasure, I will recommend them and I welcome back to this Uhaul dealer again. Thanks for your great service. Marc McLaughlin

Heidi T.
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El cliente no dejó un comentario.

Mikhala C.
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El cliente no dejó un comentario.

MICHAEL D.
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Everything perfect

DONNA H.
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El cliente no dejó un comentario.

Henry B.
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El cliente no dejó un comentario.

Dante T.
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El cliente no dejó un comentario.

MILTON P.
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When you rent the 10" truck they should tell you it doesn't come with a ramp or a dolly

Denise B.
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El cliente no dejó un comentario.

Gregory G.
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I didn't think the express check in made things any quicker.

Sinclaire G.
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Very nice employees and helpful!

Cassandra C.
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El cliente no dejó un comentario.

Suhair S.
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Very easy & quick process . Just wish the fee per mile was not so much since gas prices are so high in Las Vegas.

SHAMIKA W.
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Exceptional customer service by the representative. Very thorough in explaining vehicle specs, mileage rates, and hours of rental.

Robyn B.
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El cliente no dejó un comentario.

Vernon T.
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Keep being great!!! Appreciate the great customer service

Leah Y.
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The process to pick up the truck is cumbersome.

Nancy W.
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Have used multiple times; always great service!

Jack E.
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El cliente no dejó un comentario.

George A.
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Great Service

CHERICE R.
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El cliente no dejó un comentario.

Jose A.
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El cliente no dejó un comentario.

Jack E.
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El cliente no dejó un comentario.

Jaime P.
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El cliente no dejó un comentario.

Kathryn P.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

Peter V.
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Desk agents were friendly, efficient and quick

Deaundre B.
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El cliente no dejó un comentario.

William U.
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Dolly was cracked, and the truck had problems shifting into the right gear. No one offered to help me load the dolly and ballets into the truck just pointed to the truck that was 50 ft away saying there it is guessing if it was my truck I had rented.

Scott U.
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El cliente no dejó un comentario.

Crystal D.
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El cliente no dejó un comentario.

Tisha J.
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Two members that assisted us were polite and extremely professional. Pleased with experience. Thank you!

Jack C.
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Nothing, I received top quality service.

JACK C.
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Prompt, cordial and professional . . great job!

reymundo T.
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I cannot think of anything.

Ryan G.
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Robin and Aggie made a stressful day much easier. Pleasant and friendly! Thank you!

OBED M.
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Es un lugar con excelente servicio rápido y eficiente no tarde más de 5 minutos en recoger la unidad que solicité

Adriana D.
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El cliente no dejó un comentario.

Angela C.
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El cliente no dejó un comentario.

William R.
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Easy pickup program once you get started.

Moises B.
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El cliente no dejó un comentario.

Dindo L.
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El cliente no dejó un comentario.

Leticia M.
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Great customer service.

Shane C.
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Had an issue with the truck and they took care of me.

Jonathan R.
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El cliente no dejó un comentario.

Phyllis J.
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the gal was very helpful

Victor S.
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Staff there was amazing, great customer service will definitely return in future

Marshall C.
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Whitney is awesome

Ceaser G.
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El cliente no dejó un comentario.

Kevin G.
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El cliente no dejó un comentario.

Ambrose T.
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El cliente no dejó un comentario.

Jose N.
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Nothing

Raquel L.
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El cliente no dejó un comentario.

Brook M.
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El cliente no dejó un comentario.

Joan H.
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This location (Storage One) is AMAZING! The staff was very professional, polite and eager to help get the paperwork processed and on my way. I will definitely use this location and will recommend it to everyone!

joshua P.
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El cliente no dejó un comentario.

Vincent P.
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Fast. Simple. friendly staff

Joe L.
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Let people know that 4500 North 5th Street is actually on Craig Road. Pretty difficult to turn around big truck when you mistakenly turn on 5th Street.

DON D.
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Everything was perfect couldn't have been more happy

Laura B.
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El cliente no dejó un comentario.

Terri N.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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