El cliente no dejó un comentario.Jose T.
Customer Reviews for StorageBlue Hudson Ave
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Improve the app to collect all needed info before you arrive. Also, it would be nice to be able to choose which type of vehicle to drive (ie: be able to request a Ford Transit).Vanessa B.
El cliente no dejó un comentario.steven G.
El cliente no dejó un comentario.Jesus P.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.MARIANNY P.
El cliente no dejó un comentario.omar H.
Everything was super easy. It was such a seamless experience that I am planning to rent another vehicle again next week!elizabeth J.
El cliente no dejó un comentario.Luis G.
Nothing it was super easy and very professional!!SCOTT M.
Very friendly people! Easy service. Will use again. Thank yoU!Christopher C.
The vehicle was not cleaned inside or out. There were several warning alerts going on at the same time when I first started the vehicle and through the use. Low tire pressure, traction control, ABS (anti-lock brake system); doesn't instill the level of safety and comfort you would like from the vehicle.Ludgy L.
El cliente no dejó un comentario.Jeisson R.
You dont need anythingElmer L.
Muy bueno es muy rÃ¡pido en rentar y al entrgar tambiÃ©n estoy muy contento grasiasJaime F.
Great helpMarlon P.
Everything was great except for the drop-off or return. I was sent a text saying that I can drop the van off after hours. I followed the directions and drove back to the location but the gate was locked and there was no way to drop the van. This resulted in several extra miles, a little more gas, and over 45 minutes of wasted time for my friend following me and myself. Not a huge deal but why send a text saying you can drop the van off after hours when you can not?DERRICK F.
El cliente no dejó un comentario.SHAVONY B.
El cliente no dejó un comentario.THOMAS O.
El cliente no dejó un comentario.Mike M.
Baited and switched. I reserved a van for four hours and declined the insurance during my reservation. However, I was forced to take the insurance at the counter and my rental time was cut down to just two hours. Not what I signed up for!CHRISTION P.
El cliente no dejó un comentario.JORGE A.
El cliente no dejó un comentario.CHRISTIAN F.
El cliente no dejó un comentario.LACEY T.
Must have overnight delivery service with key box. Faced with problems with late delivery, one is left with the vehicle being responsible for fines and possible damages.Leonaldo M.
El cliente no dejó un comentario.MICHAEL L.
Deceptive and frustrating. Lack of information upfront. The guy is great but how those other girls have a job. I have no idea. One can't. The other don't know how. I have used Uhaul a few times and I have my own insurance. Review everything before you walk away.Allison D.
El cliente no dejó un comentario.JACKW R.
El cliente no dejó un comentario.CYNTHIAEDITH H.
You guys where very professional thank you againGERMAN M.
The best!ALEXANDER C.
El cliente no dejó un comentario.ANTHONY R.
El cliente no dejó un comentario.KATLEEN B.
El cliente no dejó un comentario.JUAN O.
Nothing. Good customer service 👍🏿benberkro T.
El cliente no dejó un comentario.ANGELA S.
El cliente no dejó un comentario.MARIA M.
Really not much room for improvement! Maybe my best uhaul experience so far. Taylor was immensely helpful in my whole process and saved the day multiple times. Thank you!!Ben S.
El cliente no dejó un comentario.Abdelaazi A.
El cliente no dejó un comentario.Charbra B.
The location. had several storage loco's..I did see many UHaul. I assume it was UHaul.michael C.
Everything was greatZENIO M.
Awesome customer service people!!!JOHN G.
Ii went in to rent a vehicle for $19.99. I literally drove it less than 1hr, used up less than 4 miles of Gass, and was billed close to $65. Total rip off, the agents explained nothing on what the charges would be.Davey M.
El cliente no dejó un comentario.JOHN R.
El cliente no dejó un comentario.Lazaro G.
El cliente no dejó un comentario.Thomas C.
Worst customer experience and I have been renting cars and trucks for 40 years. Also do not see a reason to have a picture of front and back stored in her personal phone.amir Z.
El cliente no dejó un comentario.ANTHONY C.
El cliente no dejó un comentario.Ricardo M.
El cliente no dejó un comentario.Aleksey D.
Amazing service. Would honestly recommend to everyone. ¡Gracias!Edwin R.
El cliente no dejó un comentario.JEAN CARLOS R.
I called to customer service to ask for one more our, she told me there was no problem , when i go to pick up the truck i told my self that the Maximun time 7 p.m., i had to be fast jobPAULOCESAR R.
El cliente no dejó un comentario.ALBERT O.
El cliente no dejó un comentario.Jennifer W.
El cliente no dejó un comentario.MELANIE G.
The van was absolutely disgusting, and there were no other options available.Jesse G.
El cliente no dejó un comentario.LOPEZSALOMON M.
When I dropped off the truck well before 5pm, nobody was in the office and the door was locked. I didn't know what to do until someone else came along and started waiting for attendant.David M.
El cliente no dejó un comentario.Jose T.
El cliente no dejó un comentario.SERGUEI B.
El cliente no dejó un comentario.OSCAR Z.
The girl that helped me was AMAZING! The staff super easy and flexible. Great experience!Joseph R.
El cliente no dejó un comentario.Leny B.
El cliente no dejó un comentario.ELENA U.
I forgot the women that was running the place and at the front desk (Marney) maybe but she was fantastic. I will definitely rent their again!MICHAEL C.
Exactly what I imagined. Good stuff! This is the way.Dean P.
Very very niceMARIO R.
El cliente no dejó un comentario.JIMMYYIU-CHEUNG Y.
Van was not clean or sanitized when I received the keys. I brought it to the teams attention and the cleaned the van right away.Jonathan H.
Very easy to rent from U-Haul. In a matter of minutes I was done and driving.THMOAS O.
El cliente no dejó un comentario.Hugo H.
Always renting from that location and have a couple issues. 1) parking lot close 8pm and no way to return the van after hours 2) the van smells. It would be nice to use some air freshener or clean it more carefully to eliminate the odor.Evgeny T.
After not finding any available u-haul trucks in NYC, I reserved a truck at this location. BEST DECISION!!! The service was flawless. I'm moving and nothing is going as planned and Marny and her colleague were so kind and extended my reservation without hesitation. Gracious and kind customer service can be difficult to come by in the NYC metropolitan area, but these ladies embody these qualities with ease! Thank you so very much for everything.Simone W.
El cliente no dejó un comentario.Kathleen A.
Initially I was supposed to pick up my vehicle in my home town. I was told a few days before hand, I would instead have to travel to UC to pick up the box truck instead. When I arrived, the young male Storage Blue representative stated he had the vehicle there and it was above his pay grade to approve the out of town rental. Thankfully, he gave me a number to call while he assisted an older gentleman. After a while of being put on hold he called me back into the room. He was very respectful and explained the situation to one of his hire ups. I was promised I would get a lower rate if I dropped off at a different location than initially scheduled. Unfortunately, I was still charged the full price plus a drop off fee. Hopefully, I will get my several hundred dollars back.Patrick C.
El cliente no dejó un comentario.Dashira C.
2 of the guys weren't wearing masks. otherwise they were very helpful!CAILIN M.
Excellent costumer serviceEfrain C.
El cliente no dejó un comentario.Josie M C.
El cliente no dejó un comentario.William V.
El cliente no dejó un comentario.Josie M C.
El cliente no dejó un comentario.ANNA M.
El cliente no dejó un comentario.Erin C.
El cliente no dejó un comentario.Edwin U.
El cliente no dejó un comentario.Alisher A.
I have no complaints everything was to my expectationsMarcia S.
Not charge so much especially these days. Everyone is hurtingBrenda C.
El cliente no dejó un comentario.Hugo N.
El cliente no dejó un comentario.tynetta M.
Whoever checked the gas that was left on the truck that I used did it wrong and the company is charging 30 for gas and 30 fee to put the gas when I already put gas to the truck now I have to wait 5 days for my money to be returned this wasn't pleasant at all !Muguel P.
El cliente no dejó un comentario.Amadou L.
El cliente no dejó un comentario.Eduardo R.
First of all when I rented the truck they just gave me the key and when I asked where's the truck? The just said â€œit's outsideâ€ like I'm supposed to know and outside wasn't anyone assisting me so I had to figure out which was my truck. When I finally found the truck, it was blocked by a guy that works there, so I went back inside to tell them and the announced the guys car on the speaker. 25 minutes past by and the guy never came, so I went inside again and they said that the guy went to grab lunch and didn't leave the keys, in the middle of this I was paying 2 other guys to help me move my furniture and they were charging me by hour. So after 25 minutes or so I decided to get out of there maneuvering around the minivan. Horrible experience they didn't even apologized and I had to pay more than I had to because of they're mistake.Benjamin N.
El cliente no dejó un comentario.Diego F.
This uhual has loud non-stop noise, which shouldn't be rented at all before it's repaired. I was scared and worry all the time not knowing when this viehcal will blow off or stop mid of highwaySuhua C.
storage blue staff customer service skills are poor at best. the truck I was given had known key start ignition issues, they gave it to me anyway, I had trouble multiple times starting the truck. super frustrating. but at least its over.brian B.
El cliente no dejó un comentario.Patricia R.