Comentarios del cliente para StorageBlue Baldwin Ave

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de StorageBlue Baldwin Ave

Grado total:

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Jaime G. en

Grado:

El cliente no dejó un comentario.

Miguel D. en

Grado:

Truck was 5h late, no help provided to find a solution. By the storage blue staff or the U-Haul assistance on the phone.

Joseph S. en

Grado:

All employees definitely need training on professionalism. What a morning ???????

JOHN T. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

The people working here are so rude and irresponsible. There were two men running the whole building. First, the 24/7 online system didn’t work and I had to go inside to get my keys anyway. Second, I returned my car at 1pm (I had it rented until 2pm) and waited 30 mins to check out. Not because there was a line (I was the only one there) but because one guy didn’t know how to handle customers and the other guy had stepped out to go to the convenience store and didn’t come back until 1:15pm and even then he didn’t inspect the uhaul like I asked him and told Me I’m done. Luckily I have rented uhaul 5 times in the past 5-6 years so I know how it works. They’re suppose to inspect in front of you to tell you if there any want issues so I told them I’m waiting for them to inspect and they took their sweet time with that. Again, very rude, irresponsible, and like didn’t care about their customers or the business we bring at all. Good to know, happy to take my business to Penske or other businesses. There is no shortage of rental truck providers.

samiya H. en

Grado:

I utilized the Uhaul for 1 hour the price was 19.95 I returned it I only went around the corner not even 3 miles upon returning it they charged me a total of$ 42.13 they are abusing people scamming they charge all these fees and they throw extra mileage on you I called and complained they are horrible

Marie S. en

Grado:

Staff was courteous and helpful

Aaron M. en

Grado:

I told the agent I didn't want insurance. I selected no insurance in the app multiple times. Somehow I was still scammed out of $11 for useless insurance that doesn't cover anything. DO NOT USE THIS LOCATION. They probably have some sort of commission on insurance and scam everyone that comes through.

Sandeep N. en

Grado:

El cliente no dejó un comentario.

Abanob T. en

Grado:

The rented equipment was dirty and unclean.

Kenneth K. en

Grado:

At this location, the company such improve on the selection of front desk personnel. The front desk person "Manny" was extremely unconcerned on my needs and also did not value my time.

Srinivasan K. en

Grado:

Reverse camera was not there, felt difficulty while taking reverse...

Grace M. en

Grado:

The air in the tires were low so we had to put air in them and there was tons of small additional fees that they don’t tell you about until they charge you and send the receipt

Rakesh P. en

Grado:

When I arrived to this location they did not had vehicle available for me based on reservation, they said sorry I have to cancel reservation as someone did not returned the vehicle. My entire plan was in stake, then I requested them, they said they will try, after half a day spent on there office I got a 15 feet vehicle but they charged me more than what I had booked for, I will never recommend anyone to this location.

Kefan C. en

Grado:

El cliente no dejó un comentario.

Sarah B. en

Grado:

Customer service was amazing!!! Check in was fast & easy!!!

Nilesh P. en

Grado:

1. Though its 24x7 truck share, there was no key box and bit difficult to find the parked truck 2. Truck was not maintained in condition. The rear view mirrors on passenger side was not working properly. Truck controls were not smooth to operate compared to previous experience from different location. 3. Billing/receipt shows unexpected charges for not opted items as well.

Mark O. en

Grado:

El cliente no dejó un comentario.

Sharon B. en

Grado:

El cliente no dejó un comentario.

Victor V. en

Grado:

the staff in the front desk was not courteous at all

Talisha C. en

Grado:

El cliente no dejó un comentario.

Anthony S. en

Grado:

El cliente no dejó un comentario.

Zaida R. en

Grado:

If I could give this place negative stars...I would. Worst experience ever!!!!! Will never use this place ever again!!!!!

Wendy B. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

El cliente no dejó un comentario.

Christina L. en

Grado:

El cliente no dejó un comentario.

Chhunju A. en

Grado:

Their facility has a sign that says “open from 8am to 8pm” and then when I get there at 7:45pm to return the truck they were closed. There is a key drop off box but no place to park the truck. Also I got the truck with less than half a tank of gas and I filled up and returned it the same but they charged me for a full tank of gas and another gas service charge. Very dissatisfied and disappointed. Chhunju Andrugsurba 212-317-8123

William P. en

Grado:

El cliente no dejó un comentario.

Mario G. en

Grado:

Nothing at all. Everything was quick and efficient.

Patrick B. en

Grado:

El cliente no dejó un comentario.

Desiree B. en

Grado:

I ended up extending my rental because a little more time was needed and the customer service rep was very nice about it. My overall experience was great! Thanks!

Pravin P. en

Grado:

Very helpful staff and prices are competitive

Arun R. en

Grado:

Very good.

Douglas P. en

Grado:

Note: limited parking for returning trucks at this location.