Great customer service very friendly,
MARK NAPLES
Customer Reviews for Storage & More of Canfield
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and knowledgeable staff. Well maintained facility and truck was clean and sanitized for me.
John MonroeStaff was amazing and their prices have always been the best we could find in our area. Was also convenient that they had trucks to rent when we were in need.
BUCKEYE LAWN SERVICE INC. | Overall ExperienceGreat Facility. Always courteous when contacting office.
Thomas George | Overall ExperienceOwner is active on site and the staff is very helpful.
Todd Tannehill | Overall ExperienceVery friendly and helpful office team. Best uhaul location I’ve rented from.
JEFFREY CORNELIUSThey have the best staff ever, so nice and helpful. They have huge storage units and they are clean and well lit. I will definitely be back if I need storage again.
kelli jones | Overall ExperienceExcellent,Excellent, excellent, customer service!
Kathleen CoburnGo back year after year and never have any issues.
Vincent Garofalo | Overall ExperienceClean, bone dry, very well maintained. Would recommend to anyone.
GARY SMALDINO | Overall ExperienceThe guy that helped me was absolutely one of the nicest people I worked with that day.
Spenser WarrenVery friendly staff.
Brian Jacobson | Overall ExperienceThe only thing was the truck was old and had a lot of miles. The steering was really loose. Had to take it on a a 2 hr there and back trip and the lack of Bluetooth/usb options is so outdated
Felix SimoneThey facility was.very clean and the staff was very quick, knowledgeable and helpful
Jeff BestI asked for 11 hours and picked up at 9am. I was confirmed for 11 hours, but my drop off time was 5pm. 9 to 5 is not 11 hours, so I felt rushed when that was not necessary.
James ThompsonI would highly recommend this rental pick up location! The staff were very helpful from the first phone call to getting my U-Haul ready for use for me. I had excellent service. Jeff is very friendly and went above and beyond. He made my experience with U-Haul even better than I anticipated.
Jill Campbellfix the tire noise or wheel bearing noise=it was was extremely loud
Greg CalkoReservation process with corporate services was a difficult to go through to see if there were any car dollies available. Lots of questions and upfront items to find out none were available at the original location I wanted
John SpezialeN
Rashaan SwitzerAlways a pleasure to rent equipment from here.
Jeffrey JamiesonBeautiful facility. Much nicer than any other storage facility I’ve seen and dealt with before. The staff are very friendly and helpful. I’d definitely recommend storage and more.
JEFFREY CORNELIUS | Overall ExperienceI would not hesitate to recommend this facility to friends or family. It was very convenient, secure and well maintained.
Dan Richards | Overall ExperienceThank you for answering questions and for all help that was given by everyone 👍. Very clean inside and outside even surrounding areas. The staff returned calls promptly and the rental process was not confusing. I have used Buckeye storage twice after using two other facilities. Thank you again and if we need another unit we will be calling.
JOSEPH CONROY | Overall ExperienceVery friendly and helpful.
Randy GormanNo leaks, well maintained and clean. Very friendly and would use again.
Linda Taylor | Overall ExperienceThe office personnel was very helpful and friendly!!
Joseph Carterthankyou for everything I will be returning in the spring.please let me know if you sent notice to bank for credit.thanks again.
William DelSignore | Overall ExperienceNo improvements needed. Great prices and a great facility where I picked up and dropped off my truck.
Jeffrey CorneliusFriendly staff and a beautiful well lit facility.
Jeffrey Cornelius | Overall ExperienceLady we dealt with was not only nice, but very professional. We needed to pick an order up that could not be delivered and they helped with our needs.
Daniel BeckVery nice place with friendly staff. Our rental went very smoothly and I would highly recommend this business.
Kimberly Bevan | Overall ExperienceThe spacing of the units does not allow for easy access of classic vehicles, lawn equipment or trailers. It would be easier to rent if you could get these items in and out of the units more easily. There should be an area or unit that is reserved for these types of vehicles and items. I prefer my vehicles and trailers, etc. stored securely under cover.
James Eberle | Overall ExperienceThe only reason we moved was that there was what looked like an electric transformer right in front of our door denying us direct access. We are elderly and this became problematic for us. We found a similar unit at another facility with unobstructed access. We're paying a little more for it but, at our age, convenience is more important than price. We enjoyed dealing with this company and wouldn't hesitate to recommend them to others.
Liz Halchuck | Overall ExperienceJeffrey / Jodie were very helpful and personable.
Marina PerdosWe had our storage unit for many years and absolutely loved it!
DONALD LINDA ABRAHAM | Overall ExperienceHelpful and friendly
TERRANCE SCHADEinsanely high price for a vehicle with over 150k miles
Matt squicqueroNothing everything was good.great staff
William SwigerWe were accused of damaging the exterior of the storage unit after we moved out. We argued that where the damage was our truck and trailer couldn’t do it. We were charged $69 for damage and they couldn’t supply evidence of us doing it with all the security cameras. They treated us disrespectfully after we rented the storage unit for over 2 years and were never late. I would never rent one from them again!
Lisa Conway | Overall ExperienceGreat personal service
Ralph Tolbert | Overall Experienceits a nice storage facility ..clean and safe
ANDREW MURZDA | Overall ExperienceThere is always room for improvement in a business, but this location did well.
ROBERT JOHNSONHonestly there's nothing that can be done to improve anything. It was the absolute best customer service!
DONALD BEAVERThe truck was difficult to handle. Probably alignment issues. It was a struggle to keep on the road.
LORI BATESGreat location, great staff, and well maintained. 😊
Lori A. Murphy | Overall ExperienceI dropped off the truck after hours on a Sunday, but my experience with people here is always first class.
GARY SMALDINOWhen I returned the truck I pointed out some hidden rust. Opening and closing the big back door was showering chunks of rust. Hard to spot unless you're actually using the truck.
PAUL WITKOWSKIThis is the best, secure and well managed storage facility that I have used. Staff was helpful and friendly. Easy access to all units. Thank you for our experience
Joe Conroy | Overall ExperienceThe only thing I could say is that making the process of returning after hours easier would make this more customer friendly.
KIMBERLEY ANDREASI've used this location several times. They have always had the equipment that I need, and they're service is great!
CAROLYN STRALEYUse the storage units for 2 1/2 years great working with them and knew that our stuff was safe and would be well taken care of and if there was an issue we talked to them and they worked with use through these trying time was a great experience and would recommend them to family and friends
Jeffrey Roland | Overall ExperienceGreat
Charles PhippsExcellent experience for the 10 months we used this facility. Will definitely be back if storage is needed and would recommend to everyone. Having the Uhaul rental on site is super convenient!
GARY PITTMAN | Overall ExperienceFor five days I was charged the whole month and $ 20 for delay I got the car five a month I'm so sorry you just lost a customer it was not fair you should have charged the five days and $ 20 due to late payment but not charge the whole month
Stavros Koullias | Overall ExperienceThey loaded carts that I did not need, they removed the blankets I needed also. I called and they said it was an honest mistake. Well my furniture is damaged because of an honest mistake..... the refund of the blankets is for shit. My damaged furniture is much more expensive, the solutions provided where piss poor and provide no resolution that fit the customers schedule. Last time I go with u hual, shit service, shit solutions, make for a shitty move! Thanks for nothing but fucked up furniture.
CHRISTOPHER MICHAELEasy and convenient from start to finish. I will use this facility again.
Randy Lewis | Overall ExperienceGREAT PLACE TO STORE .I HAD A STORED MY CAR PLENTY OF ROOM NO ISSUES ,GOOD OFFICE PERSONEL
Robert Krohn | Overall ExperienceThis storage facility was very clean and well maintained. Never a sign of any rodents or even any bugs. No water leakage anywhere. Very secure and well lit. Staff was very friendly, helpful and accessible every time! Would highly recommend this place, and would definitely use them again in the future if needed!!
Brennelle O'Donnell | Overall ExperienceTook care of issue with rodent.
Larissa Santangelo | Overall ExperienceFriendly and very helpful
William RichterI want to thank all of the staff for always being helpful and friendly. You made the entire process convenient from the beginning paperwork and monthly transactions and the ability to access our unit. Definitely a good business experience. Thank you
Denise Harnishfeger | Overall Experienceimpecable!!!!!
JAMES GRANETOzip
David JenkinsGas gauge! I only drove the truck 32 miles but when I replaced the gas it took over 9 GALLONS!!! That's less than 4 miles PER GALLON. Obviously the truck was not completely full when I took possession of it. Instead of paying for 3 gallons of gas I paid for over 9!!!
Doris RenfroVery easy and quick drop off.
Hope RiceSuper easy process to pick up and drop off the rented truck...would definitely use this location again.
DEBORAH ZECCHINIEasy to use. Clean. Very pleased!
Ryan SmithVery easy to use and the operation here works seamlessly.
DONALD ABRAHAMFriendly staff
Gerald KronstainThe desk staff was great (Jodie) answered all questions. Facility And storage unit was clean and easy to get to. Truck rental also was spot on for what we needed. If you are in area of Buckeye rental and are in need of a storage unit stop and ask questions about your needs.
JOSEPH CONROYNever use any of the moving services
Michael SharpMove the transponder for the locator to where the trucks are so the app doesn't tell people that they are not at the right location, and make them walk to the building.....or tell them to do that first, not go to the truck
TERESA BLILEYGreat service. Let me in an hour early to accommodate my schedule. Thanks Jenn
Don BovaEverything went very smoothly
Patricia TudorStaff was very pleasant and the booking process was seamless. There was a winter storm on my pickup date and they scraped the windows and warmed the truck up prior to my arrival. Great service highly recommended them.
David RessVery professional. Did not give me any problems. Straight forward and honest. Had to return after office hrs, went well.
Arnel CubarrubiaThe ailment felt off in the truck. Very hard to keep between the lines. Also when filling back to 3/4 tank of gas, the fill line moved at snail speed which was not explained. Only used 1/4 tank of gas but ended up refilling to a whole tank of gas due to gauge. Spent an extra $25 at least since it was $50 to fill completely with no refundable amount.
Michelle MeeksEveryone here was so nice and helpful. The rates are affordable and the storage unit itself was clean.
Meagan Uhl | Overall ExperienceAbsolutely no problems while using the storage for over a year of time ... I would use it again and will definitely recommend you to anyone in need of a storage facility. Thank you
Cindy Pitner | Overall ExperienceVery pleased with storage facility. It met our needs during home renovation.
DAVID COLLINS | Overall ExperienceWe had an excellent experience. The facilities were good and the staff was very helpful.
Daniel Simcox | Overall ExperienceI had a good experience and no complaints with this company
Stacie McMannis | Overall ExperienceWe moved out early in the month but they take pmt. for whole month so we lost our money. But they rented our 3 units to other people and got double the money for them and no refund to us. Dishonest!
Mark & Laurie Roumfort | Overall ExperienceGreat facility. Well maintained and secure. Never an issue.
Sherman Ray Smith III | Overall ExperienceDisappointed that I was charged $20 for being 1 day late on the rental fee, office knew unit would be emptied by the 19th of the month, this was my daughter's belongings, I was moving.also.
Margaret Pollock | Overall ExperienceExcellent storage facility. Prices were very competitive. Will use again
Jerry Strong | Overall ExperienceThis was a safe and clean facility manned by a caring staff. If we were not moving out of state, we would still be using this facility.
Paul Metts | Overall ExperienceThank you guys. Really appreciated all you help.
BECKY FISHER | Overall ExperienceThe staff is friendly and welcoming. The facility is clean and odorless. Good drainage away from units. Overall nice place to go for your storage needs. Competitive pricing too! I like it.
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