Comentarios de los clientes para Storage Solutions

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Storage Solutions

Clasificación general:

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Rebecca B.
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Beyond helpful and very personal. Answered every question before I even asked and happy to help. Made our move very easy and went above and beyond to make sure I had a easy drop off.

Jaime M.
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Better customer service. Honoring reservation guarantee that is on the website. Providing alternatives if reserved vehicle is not available.

John D.
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Fix your website so that it is user friendly. Get more truck inventory. Seriously, only one 10 foot truck available in Huntsville Alabama on a Tuesday in October???

Phin J.
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El cliente no dejó un comentario.

Olga W.
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Check the fluid levels; I was able to use the windshield washers only a couple times and then it was empty. Otherwise an excellent ride!

Roy A.
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Easy rental process.

Roy A.
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Great experience.

Scott C.
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I have rented from Storage Solutions several times and they have never ceased to be excellent.

David G.
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There was body damage on the trailer when I picked it up. I was not asked to inspect it. On my phone i did get a link to inspect the trailer which was very useful. I don't think the people that I rented the trailer from saw the damage. Plus I felt rushed out of the parking area, and that was one of the reason I did not notice the damage immediately.

Franklin F.
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Staff were all friendly and proficient. Equipment was ready when requested and in excellent condition. Highly professional on every level. Thank you!!!

Joshua J.
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El cliente no dejó un comentario.

Rodriquez S.
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Great experience!

Christine L.
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El cliente no dejó un comentario.

Curtis W.
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Truck had hangers,leaves and uhaul blanket in back. Cab had drink bottle and cup holder under/behind seats. Three individuals in office and only one wearing mask that one did not cover nose. Alabama is currently a mandatory mask state for good reasons. Overall customer service was good. Picked up truck and dropped off with no issues.

Brian W.
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El cliente no dejó un comentario.

Rosie N.
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El cliente no dejó un comentario.

Lucas R.
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I had trouble at another location picking up a truck and was sent over to this location. They did everything they could to make up for the bad experience. It was a bright point to my day

Byron M.
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El cliente no dejó un comentario.

James J.
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Preresitered on line even uploading my drivers license and credit card info only to have to do it again at the office, waste of time. But rental itself went well and trailer was available and in good shape.

doreen C.
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El cliente no dejó un comentario.

Steve Y.
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El cliente no dejó un comentario.

David T.
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El cliente no dejó un comentario.

David T.
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El cliente no dejó un comentario.

SCOTT S.
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El cliente no dejó un comentario.

Ronald L.
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El cliente no dejó un comentario.

Deborah R.
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El cliente no dejó un comentario.

Steve M.
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Some of the employees seem to not like working there. You can see it on their faces.

Richard J.
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El cliente no dejó un comentario.

CHARLES N.
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I was concerned to leave car hauler unlocked by the street. Thankfully a storage customer let us in to park it with other trailers inside the fence. GENERAL RETURN COMMENT: Texts kept giving a link to use to return the trailer, but the link never took me to a return page - just to a page describing rental procedures etc. NEED A BIG BUTTON ON THE LANDING PAGE THAT PLAINLY TAKES YOU TO RETURNS.

Jacqueline M.
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El cliente no dejó un comentario.

Elvyn B.
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El cliente no dejó un comentario.

Dennis B.
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El cliente no dejó un comentario.

Bobby B.
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El cliente no dejó un comentario.

CHARLES L.
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El cliente no dejó un comentario.

Ramazan A.
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El cliente no dejó un comentario.

Scott D.
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El cliente no dejó un comentario.

Scott D.
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El cliente no dejó un comentario.

Keith F.
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El cliente no dejó un comentario.

Douglass O.
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El cliente no dejó un comentario.

David T.
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Nothing excellent thanks

Eric B.
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Dropped off my trailer after hours. There was very little parking and its colocated with a privately owned storage business and there was lots of traffic in and out of the access gate making it difficult to properly park the trailer.

Beth N.
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El cliente no dejó un comentario.

Shanna K.
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Everyone was great!

Michael O.
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El cliente no dejó un comentario.

Floyd G.
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Picking up our truck was incredibly easy and the staff was very helpful!!

David S.
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There were short blankets that I had already reserved so I had to go to another location to pickup the remaining blankets which took a lot of additional time.

philip T.
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The interior was very dirty. Drinks had been spilled all over the holder area and trash on the floor. The rear compartment had trash in it as well. An old lighter and paper all in it. Great location and people who made it easy.

Bryan M.
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Fantastic friendly service! I will definitely be back ??

Aaron T.
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El cliente no dejó un comentario.

SHARON B.
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El cliente no dejó un comentario.

KEN S.
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El cliente no dejó un comentario.

CHADDEUS J.
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Open later than 5pm, to give working class people a chance to make it there on time.

Brian C.
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Friendly and efficient service. Great staff, good equipment. Accurate billing. I would recommend.

Joseph N.
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El cliente no dejó un comentario.

pauline A.
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Very professional service. I would recommend Storage solution and uhaul service to anyone needing assistance in moving.

Thomas M.
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El cliente no dejó un comentario.

Louvina G.
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Stay friendly at all times.

Cathy W.
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The lady that help had trouble getting online she needs more training

Jonathan A.
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El cliente no dejó un comentario.

James H.
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Every time I have used your office you have been very helpful and courteous. Thank you.

Terrye H.
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El cliente no dejó un comentario.

CARL H.
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Complaint: The UHaul on-line reservation system showed that a pickup of my trailer was available where I requested the p/u. U-Haul changed the location and did not inform me about the change. I only found out about the change when I called to ensure that a trailer was available on the day of p/U. This resulted in a delay in my moving experience.

Michael D.
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The office staff was OUTSTANDING and very helpful

ROB J.
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El cliente no dejó un comentario.

RHONDA M.
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El cliente no dejó un comentario.

SHERRY G.
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El cliente no dejó un comentario.

Jim C.
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No improvement needed, this location has very clean equipment in good condition, an exceptional office environment to greet the customer, a very capable/helpful staff, and customer-friendly policies.

Chris H.
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We originally reserved the truck at a different location and unfortunately that location did not do the reservation correctly which caused us a lot of trouble. After exhausting all possibilities at the original location we ended up asking for the reservation to be changed. It was changed to this location which was much much easier to deal with. We picked up and returned the truck without issue.

Tamara T.
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El cliente no dejó un comentario.

SHARON S.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

Zack Y.
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El cliente no dejó un comentario.

Caleb W.
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El cliente no dejó un comentario.

Herb B.
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Everything was just as expected. Always have had a good experience when renting from Uhaul. Storage Solutions staff were knowledgeable, thorough, and professional.

Matthew S.
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Easy pick up and drop off! Thanks!

Cristy C.
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This place was amazing! Fast friendly service would definitely rent from this location again. What blew me away was the knowledge the young lady at the desk had and her kindness was exceptional too!!! Thank you so much! :) Be Intentional ~Be Blessed~ Cristy Castleberry

Herman B.
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The truck was EXTREMELY WET inside due to leaks in the body of the cargo area. My items were damaged from water and there is still water standing in the truck that we could not remove and I left for evidence of the damages to the seals in the body/frame.

Michael E.
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El cliente no dejó un comentario.

SEVERO C.
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El cliente no dejó un comentario.

Kameron S.
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El cliente no dejó un comentario.

austin C.
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El cliente no dejó un comentario.

Lori M.
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El cliente no dejó un comentario.

John F.
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El cliente no dejó un comentario.

Eric E.
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The site had no way to secure the tow dolly for a self check-in process. I tried to wedge it out of sight so the tow dolly was not stolen. During my self-checkin process, the u-haul website had no record of my reservation. I could not check-in the equipment using the link sent to me via text message.

ADAM M.
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El cliente no dejó un comentario.

ashok R.
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Excellent customer service overall - from the time of reservation through return and final invoicing. Highly recommend!

Laurie F.
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El cliente no dejó un comentario.

Dalton S.
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I would look at locating the trailers at a different area of the site to ease the pick up/drop off process. The angle of the gate and storage units in front make it a little difficult to get to.

James H.
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The morning facility and vehicle were above average. The location was far from my original reservation and the verification process was more than painful to get the vehicle through the automatic processing.

Brandon P.
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Always have a good experience here, even when there is no staff, super easy to drop off and the drop slot for the key is easy to find and well maintained.

pauline A.
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El cliente no dejó un comentario.

DOUG G.
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El cliente no dejó un comentario.

Bill F.
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El cliente no dejó un comentario.

Leah Z.
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El cliente no dejó un comentario.

Mark L.
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El cliente no dejó un comentario.

Jason M.
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I didn't realize that the truck I rented had no lights that worked on the rear of the truck until I was in a rain storm and it got dark on me traveling to Montgomery.

Charles B.
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They understood the danger I was in and made sure no one else used the vehicle in the shape it was in.

Joseph K.
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El cliente no dejó un comentario.

Obed B.
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The young lady working there was very nice, upbeat, outgoing, and very knowledgeable. She answered my questions and processed me rather quickly. It was nice to have this rate of service at the end of a long day. She is definitely an asset. The truck and dolly were as expected. I will strongly recommend this Uhaul location. Thank you!

Jeff M.
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The office was extremely helpful, I would recommend this location to anyone.

Emily G. | Overall Experience |
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My experience with storing here was smooth and easy. They had great customer service!

Ramona T. | Overall Experience |
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Everything was great. The personnel were very helpful and we felt out belongings were safe stored at Storage Solutions.

Tom N. | Overall Experience |
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Moved my travel trailer out to covered RV storage. At present you do not have cover RV storage available

Devonna C. | Overall Experience |
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The facility more than served our purpose and staff was awesome!

TIMOTHY C. | Overall Experience |
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I would recommend this facility to everyone! If we weren’t leaving the area we would still be renting from them!!!!

RICHARD S. | Overall Experience |
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Using this facility was a great experience!

Greg G. | Overall Experience |
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Our unit has or had termites. We had damage caused by termites.

Tom N. | Overall Experience |
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No problems with facility

Oscar G. | Overall Experience |
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Thank you for the great service

WENDALL M. | Overall Experience |
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I felt like the place was secured. I would rent again if needed.

Landry B. | Overall Experience |
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Thanks for the unit!

DARREL C. | Overall Experience |
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Second time I have used this facility as additional space was required

ROBERT T. | Overall Experience |
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We felt our items were secure.

Tim B. | Overall Experience |
Clasificación:

Thanks

Lauren S. | Overall Experience |
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Clean and affordable storage

CHARLES P. | Overall Experience |
Clasificación:

Most of the time i couldn't get access to my belongingsdue to the fact i never got any statements, so access was denied.

Randy S. | Overall Experience |
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I have used storage solutions several times in the past 6yrs, sometimes for long periods and sometimes for just a couple months, each time I have been treated excellent. I highly recommend them.

BRENETTA J. | Overall Experience |
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I definitely recommend this storage place to everyone.

JEAN F. | Overall Experience |
Clasificación:

Very professional and informative staff. They worked efficiently to accommodate requests and were very pleasant. Would definitely recommend.

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