Customer Reviews for Storage Solutions of McComb
(U-Haul Neighborhood Dealer)

158 reviews

1315 24th St   McComb, MS 39648

(601) 684-1271

Office Hours

  • Monday - Friday:
    8 am - 11 am / 12 pm - 3 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/6/2024: Closed

Services at this Location:

Contact Us

(601) 684-1271

1315 24th St
McComb, MS 39648

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 11 am / 12 pm - 3 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/6/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Aisha Jones 
Rating:
4.0

Customer did not leave a comment.

Abraham Bogoslavsky 
Rating:
4.0

The location was great no issues. My issue lies with uhaul itself. The scheduling of my movers from moving.com. I rented a truck for 24 hours on 10/28 along with movers. From some stupid reason uhaul changed my date and booked movers for 10/29. Why in the world would I need movers AFTER I TURN IN THE TRUCK!

LACIE MARCHIAFAVA 
Rating:
5.0

Customer did not leave a comment.

frederick green 
Rating:
4.0

The sales person at this location was very professional!!!

ANTHONY COLEMAN 
Rating:
3.0

Customer did not leave a comment.

Synthia Carroll 
Rating:
5.0

Customer did not leave a comment.

Tanya Hobbie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Campbell 
Rating:
5.0

Customer did not leave a comment.

David Kellow 
Rating:
5.0

Customer did not leave a comment.

Yvonne Hyman 
Rating:
3.0

Customer did not leave a comment.

Jaylen Smith 
Rating:
5.0

Rented a uhaul van from Storage Solutions of McComb. Kathy was very knowledgeable and informative about the rental process. Hope I never have to rent a uhaul again. But if I do, I will definitely go back to McComb Storage Solutions.

David Dickinson 
Rating:
5.0

Customer did not leave a comment.

Christian Reimonenq 
Rating:
5.0

Extremely friendly and helpful, and the equipment was in excellent condition. Quality service.

Budd Hirons Jr 
Rating:
3.0

Customer did not leave a comment.

Roderick Matthews 
Rating:
5.0

Customer did not leave a comment.

Carl Pigott 
Rating:
5.0

Customer did not leave a comment.

Sandra Tyson 
Rating:
3.0

Check the tire tread before renting out

Sherry Rossie 
Rating:
4.0

Customer did not leave a comment.

wellman baptist church 
Rating:
5.0

Customer did not leave a comment.

Deborah Goggins 
Rating:
5.0

nothing. all was well.

MICHAEL BRYAN 
Rating:
5.0

The lady on-site is a gem! Hold on to her

ROBERT REYNOLDS 
Rating:
5.0

The manager at this facility has always been polite and helpful ~ Outstanding Service!

SAMUEL BELL 
Rating:
5.0

Fast and friendly service at this location always. I rent Uhauls a lot and always try to pickup and drop off to this location.

Deirdre Cheek 
Rating:
5.0

have coffee ready

Mike Johnston 
Rating:
5.0

Customer did not leave a comment.

shawn bateaste 
Rating:
5.0

Expect the manager at Storage Solutions to be kind, polite and efficient ~ Always a good U-Haul rental experience at Storage Solutions in McComb, Mississippi!

SAMUEL BELL 
Rating:
5.0

Customer did not leave a comment.

Lisa Lancaster 
Rating:
3.0

Customer did not leave a comment.

WILLIAM EDWARD COWDEN 
Rating:
3.0

The attendant was a little rude. I said I just received a call to go pick up the truck and she said she didn't talk to me. We keep going back and forth and then she finally listened to me and go my name correct.

Mary-Anne Thormas 
Rating:
5.0

The manager was excellent. I would use this Uhaul / storage again.

Sonya Woods 
Rating:
5.0

Very clean and easy access for the pickup.

Scott Hollenhead 
Rating:
5.0

Great experience throughout!

Rosealyn Monk 
Rating:
5.0

Nothing, it was the first move l had. It was awesome. Thank you. Got the job done early then expected. Will use again for future needs.

Deborah Moss 
Rating:
5.0

Customer did not leave a comment.

johnnie clark 
Rating:
5.0

Customer did not leave a comment.

Lila Tippit 
Rating:
5.0

Local location was awesome. Went above and beyond. Big issue I had with uhaul as a company is that I reserved a 26’ truck well in advance and I wouldn’t have called on 8/6 to confirm my unit I wouldn’t have known that a truck was NOT available until I showed up at 630am to pick up. This is shameful during a stressful like moving. Local location saved the day by coming in early to clean and have a 20’ available.

Michael Reynolds 
Rating:
5.0

Kathy is an exceptional Representative for Uhaul/McComb. If other locations were as speedy and efficient as Kathy Uhaul would be great!!

Troy Durkes 
Rating:
3.0

My dad ( Ronald Moore) went in to pay the bill and arrived at 11:10 and the lady was walking out and told him that he could pay his bill online and that they closed at 11:30. She didn't offer to go back in and take his payment. I am looking online to see how to get this paid for them but I can't find a total or option to pay. Very Frustrating! Wouldn't have taken the lady much time to just take his payment and be done with it, especially with it being 20 minutes before they were suppose to close anyway.

Ronald Moore 
Rating:
5.0

Customer did not leave a comment.

Tammie Haynes 
Rating:
2.0

I first made reservations for truck rental at u-haul wanda’s Flea market on heat 51 in Mccomb,ms about 2weeks ago. I show up to pick the truck up. Uhaul rental business is closed. I call the owner & she said my reservation was not in compter. I watched the girl down load my data in the computer with a committment to picked the rental @3:30 pm. I get a call from home office in Jackson ms to pickup the truck @ 2:00 pm. I then had to call another u-haul dealer and luckily this is where my reservation was sent to! I had no one call me. I located the truck due to my dilgence and it was dirty inside. The lady at Storage solutions was nice! uhaul Corp. should revoke Wanda,s handling there business!

dale perdeye 
Rating:
5.0

We picked up outside of normal business hours and spent a lot of time on the phone with 24/7 service. If the email would have contained instruction on how to ensure your location on your phone was configured correctly it would have avoided a lengthy call and the hold time was excessive. The service rep on the phone was extremely pleasant and helpful.

Michael Reynolds 
Rating:
4.0

Customer did not leave a comment.

Kimberly Brown 
Rating:
3.0

Customer did not leave a comment.

David Heintz 
Rating:
3.0

The pickup location was nice. But the customer service line to help was awful. It was not a good experience. The emergency line , was answered by a man who “ didn’t work for uhaul anymore” so we were stranded for a while. The lady at the Hattiesburg location was helpful and compensated my unit that was “ unrentaable” so she upgraded for free. Nice.

Eric Horton 
Rating:
5.0

Yes

Dorothy Howell 
Rating:
4.0

Customer did not leave a comment.

Krystal Montgomery 
Rating:
5.0

The customer service was great I got my uhaul at a reasonable price and pick up and drop off times were very convenient.

Latasha Smith 
Rating:
5.0

Customer did not leave a comment.

David Williams 
Rating:
5.0

Customer did not leave a comment.

Kelby Bowman 
Rating:
5.0

Customer did not leave a comment.

david williams 
Rating:
5.0

Nice lady

Jack Martin 
Rating:
4.0

Customer did not leave a comment.

Sophia Williams 
Rating:
5.0

Customer did not leave a comment.

Stacy Wells 
Rating:
5.0

Customer did not leave a comment.

THERESA BRAZILE 
Rating:
3.0

Our reservation was bounced around and we were charged more for mileage because of the move of our reservation.

John Kelly 
Rating:
5.0

You need some pick ups available in McComb.

edward hutchins 
Rating:
5.0

Customer did not leave a comment.

Lynn Gilmore 
Rating:
5.0

Customer did not leave a comment.

katrina barnes 
Rating:
3.0

Never used the unit had to cancel due to unexpected changes. Swift response from workers

Privacy Request  |  First Impressions 
Rating:
5.0

Very fast and easy pickup and drop off! Great people to deal with!

Jake Ryan 
Rating:
4.0

Customer did not leave a comment.

Muriel Spencer 
Rating:
5.0

Customer did not leave a comment.

Charles Parker 
Rating:
3.0

Customer did not leave a comment.

Michael Hudson 
Rating:
4.0

THE TRUCK WAS OLD AND MADE ALOT OF RATTLING

GARRY SMITH 
Rating:
4.0

Customer did not leave a comment.

shawn heidingsfelder 
Rating:
4.0

Customer did not leave a comment.

TIM PARTRIDGE 
Rating:
4.0

nice facility very clean

HAROLD TAYLOR  |  First Impressions 
Rating:
4.0

The trailer was terrible. It felt dangerous to drive with. Would never rent another trailer based on this experience.

Pyran Taylor 
Rating:
5.0

Customer did not leave a comment.

Mark Allain 
Rating:
5.0

Customer did not leave a comment.

Cheryl Lassere 
Rating:
3.0

Customer did not leave a comment.

Timothy Phillips 
Rating:
5.0

Very friendly staff

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Noris Landry 
Rating:
3.0

Customer did not leave a comment.

Neantron Jackson 
Rating:
5.0

Customer did not leave a comment.

James Laster 
Rating:
5.0

Customer did not leave a comment.

Mark Aune 
Rating:
5.0

Customer did not leave a comment.

Amanda LeBoeuf 
Rating:
5.0

Speedy and courteous customer service, it was a wonderful customer service experience.

SYLVIA WHITE 
Rating:
5.0

There is nothing Your Sale person at the place was very nice. Had the truck ready to go.

Rhonda Nevels 
Rating:
5.0

Customer did not leave a comment.

JEFF COOPER 
Rating:
5.0

Customer did not leave a comment.

Frank Rugeley 
Rating:
5.0

Customer did not leave a comment.

Laura Varnado 
Rating:
5.0

This location, Storage Solutions of McComb, is excellent. The facility is clean, well-maintained, and secure. The management is top notch, friendly, and very professional. I highly recommend this location to anyone.

Mike Lofton 
Rating:
4.0

n/a

Taylor Gregory 
Rating:
3.0

Online will sign in as a problem Also it asked me where I was moving to But I was not moving to anywhere But I was forced to put an address in the box Maybe there should be a choicethat says I'm not

Randall Thomas 
Rating:
5.0

Customer did not leave a comment.

MAKITA WINDING 
Rating:
5.0

When I picked up the trailer Kathy (the agent) said there was a notation that UHaul would like it returned to a Hartford location rather than my local office which wouldn't have been a problem. But when I called the 800# there was no record or note of that in the system.

Stevan Farkas 
Rating:
5.0

Customer did not leave a comment.

Katrina Wren 
Rating:
5.0

Nice

Adrien Houff 
Rating:
5.0

Customer did not leave a comment.

freddye green 
Rating:
5.0

Customer did not leave a comment.

Sherry Sigler 
Rating:
5.0

The place I picked up the truck from was great. But I need to say that U-Haul needs to fire every person in their Jackson,Mississippi office. These are the worst, I think AT&T does a better job than these people. I will never rent from U-HAUL again

Noah Chiasson 
Rating:
5.0

Service was great very polite took care of me within minutes while she was handling other business great multitasking skills

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STACY DILLON 
Rating:
5.0

Mileage should be UNLIMITED due to U-Hauls being used for Out Of Town Purpose As Well.No problems with the Vehicle just the charge for the mileage is Ridiculous when traveling out of town.

anglia harris 
Rating:
5.0

Always willing to help

Linda Jones 
Rating:
4.0

Customer did not leave a comment.

BECKY WELLS 
Rating:
5.0

Kathy was awesome! Highly recommend.

Greg Kohn 
Rating:
4.0

Customer did not leave a comment.

Harold Tracy 
Rating:
1.0

Too small

Privacy Request  |  First Impressions 
Rating:
1.0

It was to small

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn Viosca 
Rating:
3.0

We did not utillize the storage space

Privacy Request  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Carter 
Rating:
5.0

This rental was handled primarily by people on the 1-800 line. The employees could not have been any nicer. Each one I talked to was very professional, kind, and helpful. The entire process went as smooth as anyone could ask for and I was very pleased.

Dale Sullivan 
Rating:
3.0

Picking up the truck and transport was much harder than it should have been. Communication goes a long way! It was the worst experience ever.

Chad White 
Rating:
5.0

Customer did not leave a comment.

Diana Brown 
Rating:
4.0

Fast callback,friendly staff

Privacy Request  |  First Impressions 
Rating:
5.0

Facility is clean, lady was very helpful and friendly

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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