Customer Reviews for Storage Solutions of Hays
(U-Haul Neighborhood Dealer)

1,146 reviews

765 E 41st St   Hays, KS 67601
(Just N of Hwy I-70 East of Home Depot, Turn East at the Comfort Inn)

(785) 261-4611

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–5 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(785) 261-4611

765 E 41st St
Hays, KS 67601
(Just N of Hwy I-70 East of Home Depot, Turn East at the Comfort Inn)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–5 pm
  • Sun: 9 am–12 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service at drop-off

Brad Rohr 
Rating:
5.0

John is a great guy and does a fantastic job of communicating and accommodating any situation that we have had in our moving transition. Thanks again John, my family really appreciates you sir.

Aaron Shadley 
Rating:
5.0

Customer did not leave a comment.

MELANIE GROSS 
Rating:
5.0

John was wonderful! Excellent service. Would definitely recommend and use their service again!

MELANIE GROSS 
Rating:
5.0

Customer did not leave a comment.

Larry Smith 
Rating:
5.0

There is nothing really to improve.Awesome Job

Jess Johnson 
Rating:
5.0

Customer did not leave a comment.

Kristy McCammon 
Rating:
5.0

Customer did not leave a comment.

Rod Mcatee 
Rating:
5.0

Lower your price per mile, too high

Gary Guard 
Rating:
5.0

Customer did not leave a comment.

Susan Tyson 
Rating:
4.0

Customer did not leave a comment.

mike Pfeiffer 
Rating:
5.0

We were very happy with our storage room and highly recommend using Storage Solutions. Great customer service.

Brianne Perez  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kyle Soberalski 
Rating:
5.0

Fast and friendly. Very nice people

Jeffe Spargo 
Rating:
5.0

Customer did not leave a comment.

Andrea Carmichael 
Rating:
5.0

Great place to rent from. Trailer was ready for pickup. Hooked it up and made sure everything was working. Fast and efficient!

Justin Hall 
Rating:
5.0

Customer did not leave a comment.

Ryan Gottschalk 
Rating:
5.0

Customer did not leave a comment.

Sarah Wixom 
Rating:
5.0

Customer did not leave a comment.

Barbara Robertson 
Rating:
5.0

Customer did not leave a comment.

Mark Romereim 
Rating:
3.0

Better prices.

Skyler Zamarripa 
Rating:
5.0

Customer did not leave a comment.

Kyle Logan 
Rating:
5.0

Customer did not leave a comment.

Sharon Hecker 
Rating:
5.0

Customer did not leave a comment.

Tim Nunnery 
Rating:
5.0

I have rented equipment from this location several times and it has always been pleasant and a joy to chat with the owner while waiting for the paperwork

PETE MENDEZ DELEON 
Rating:
5.0

Customer did not leave a comment.

Abraham Hill 
Rating:
5.0

Customer did not leave a comment.

Steve Amerine 
Rating:
3.0

Customer did not leave a comment.

Savanna Gray 
Rating:
5.0

Customer did not leave a comment.

William Jacobs 
Rating:
5.0

Customer did not leave a comment.

Michael Bremer 
Rating:
5.0

Customer did not leave a comment.

Charles Schippers 
Rating:
4.0

Customer did not leave a comment.

HILARY LOGAN 
Rating:
5.0

John is a "bend-over-backwards" kind of service provider. He is very considerate and conscientious of customers and what he is providing for them. It was cold outside and he was right there until I pulled out of the lot. I have other business with him but this guy is "top-notch". Thanks so much for your help, John!!!!!

Tony Parsons 
Rating:
5.0

What a difference in stores! The gentleman that checked us in was so kind and helpful! Would highly recommend this store to anyone!! Thank you Hays, KS for making the last party of our trip enjoyable!!

Randy Bruxvoort 
Rating:
5.0

Customer did not leave a comment.

kevin mcdonald 
Rating:
5.0

Customer did not leave a comment.

Blaine Kleymann 
Rating:
5.0

Customer did not leave a comment.

Blaine Kleymann 
Rating:
5.0

The owner/manager was outstanding. He was always willing to meet every request I asked. I would certainly recommend this facility to any of my friends and relatives.

steve mckee  |  Overall Experience 
Rating:
5.0

Great help, great service!

Robert Law 
Rating:
5.0

Customer did not leave a comment.

WESLEY PFAFF 
Rating:
5.0

I can't think of anything that could have been improved.

WILLIAM BRANHAM 
Rating:
5.0

Great job

Jerry Aldridge 
Rating:
5.0

Customer did not leave a comment.

MARK Junk 
Rating:
3.0

Customer did not leave a comment.

Anthony Taylor 
Rating:
5.0

We used mobile check in. This location was closed on Sunday, but I have worked with them before. Excellent facility.

chris beilman 
Rating:
5.0

very easy in and out service

Jeff Jarrett 
Rating:
5.0

This station was presented with a tough situation due to my trailer not being returned in time for my rental. They responded professionally and found a workable solution. I applaud their creativity and focus on meeting my needs after they were dealt a sour hand. Great people at U-Haul Hays Kansas!

Bill Prochazka 
Rating:
5.0

Great drop off experience!

Mark Long 
Rating:
5.0

Customer did not leave a comment.

chris beilman 
Rating:
5.0

Customer did not leave a comment.

Michael Steele 
Rating:
3.0

Customer did not leave a comment.

Steven Swigart 
Rating:
5.0

John was such great help . Excellent customer service. I have rented from him before always been great to work with.

Brenda Odle 
Rating:
5.0

Customer did not leave a comment.

David Willman 
Rating:
5.0

Customer did not leave a comment.

Everett Royer 
Rating:
5.0

Great location and John was great to work with.

Justin Cline 
Rating:
5.0

Customer did not leave a comment.

Mary Tuttle 
Rating:
5.0

Customer did not leave a comment.

Kathy Younger 
Rating:
5.0

Customer did not leave a comment.

Diane Stiles 
Rating:
5.0

I would not use another company have used them before and they are not equal. U-Haul is the best out there.

Vaughn Forell 
Rating:
5.0

Customer did not leave a comment.

Terry Patee 
Rating:
5.0

Customer did not leave a comment.

Chris Beilman 
Rating:
5.0

Customer did not leave a comment.

Kathy Younger 
Rating:
5.0

Have a few more 10' and 17' trucks ready at the Hays location. On the website, only show the vehicles that are available on a specific day.

Lucas Obholz 
Rating:
3.0

Customer did not leave a comment.

kim befort 
Rating:
5.0

Customer did not leave a comment.

Blaine Kleymann 
Rating:
5.0

Very good customer service!! Helped with attaching the unit to our pickup.

Kathy Younger 
Rating:
5.0

Customer did not leave a comment.

Paige Johnson 
Rating:
5.0

Customer did not leave a comment.

Aaron Hardy 
Rating:
5.0

The staff always took care of my needs in a timely manner and many times went above what was needed. I highly recommend Storage Solutions!

JOHN HAYS  |  Overall Experience 
Rating:
5.0

Showing me how to get into my vehicle hooked on the trailer. That would have been helpful.

Shannon Potter 
Rating:
5.0

Customer did not leave a comment.

Bruce Blackman Jr 
Rating:
5.0

Customer did not leave a comment.

STACY SCHULTE 
Rating:
5.0

Customer did not leave a comment.

Justin Gardner 
Rating:
5.0

Customer did not leave a comment.

Jessica Heronemus 
Rating:
4.0

Nothing

trent Hays 
Rating:
5.0

Have rented from this location several times and have never had an issue.

Patricia Pescitelli 
Rating:
5.0

Very helpful

Derek Vaughn 
Rating:
4.0

Customer did not leave a comment.

Jennifer Pinney 
Rating:
5.0

Customer did not leave a comment.

Aaron Ladd 
Rating:
5.0

Flawless return. Quick and easy and would definitely rent a uhaul in the future due to this experience.

Christie Snyder 
Rating:
5.0

Customer did not leave a comment.

jerod kornn 
Rating:
5.0

Customer did not leave a comment.

Michelle Wilson 
Rating:
5.0

Better website

sHANNA Smith 
Rating:
5.0

Customer did not leave a comment.

Daniel Scheetz 
Rating:
5.0

Customer did not leave a comment.

Paige Johnson 
Rating:
5.0

nothing

Kimberly Queen 
Rating:
5.0

We were very pleased with our interaction with the gentleman working with us and getting everything we needed. It was ready to go and the process was smooth. No problems at all.

Krista Muir 
Rating:
5.0

Customer did not leave a comment.

Jacob Minson 
Rating:
5.0

Customer did not leave a comment.

Lance Svendsgaard 
Rating:
3.0

Customer did not leave a comment.

Jennifer Goetz 
Rating:
5.0

Customer did not leave a comment.

Danielle Sheeley 
Rating:
4.0

Customer did not leave a comment.

dale eaton 
Rating:
5.0

Customer did not leave a comment.

Orion Hughes 
Rating:
4.0

Customer did not leave a comment.

ABUBAKAR SANI 
Rating:
5.0

Customer did not leave a comment.

corey havel 
Rating:
5.0

No issues, great experience! Recommend them highly!!!

Rick Robertson 
Rating:
5.0

They were very helpful and friendly

tim lineberry 
Rating:
5.0

The staff went out of their way to help us in our situation. Always happy with the service they provide.

SHAYNE UNSWORTH 
Rating:
5.0

Customer did not leave a comment.

Rachel Ketter 
Rating:
5.0

Customer did not leave a comment.

Tom Karst  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Townley 
Rating:
5.0

Customer did not leave a comment.

Taylor Shields 
Rating:
5.0

Customer did not leave a comment.

Christianna Pruden 
Rating:
5.0

Keep doing what you are doing!

Joel Foyer 
Rating:
5.0

Customer did not leave a comment.

Joshua Flemming  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shantell Montoya  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim mcelroy  |  Overall Experience 
Rating:
5.0

I would recommend this facility to others. I have not had any issues at all. Thank u for your help with our move!

Tammy Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wilbur Liddil  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Coralie Correa  |  Overall Experience 
Rating:
5.0

Thank you for such a quick refund, wish you would have had a larger unit available, you definitely would have kept my business. Great facility and very friendly staff.

Ezra Swander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Coborn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sybil Brauer  |  Overall Experience 
Rating:
5.0

very nice and very helpful

NEIL NICKELSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keisha Ghumm  |  Overall Experience 
Rating:
5.0

The staff were friendly and helpful. John, the owner, was always willing to accommodate me with any special needs I had. Having rented various storage units and parking spaces at Storage Solutions for almost four years I never had any problem. The grounds are well kept and easily accessible. I always felt that everything I had stored there was safe and secure. The only reason I am no longer a customer is because I moved away from the area. I highly recommend this business.

Dan Erbert  |  Overall Experience 
Rating:
5.0

Great customer service. Easy access to unit. Friendly people and great to work with in getting storage unit. Thank you so very much.

Sherri Meadors  |  Overall Experience 
Rating:
5.0

The manager of this storage facility is very helpful and friendly, and made sure we had an easy time storing our daughter's property between and during her university years. If we need storage in Hays, KS again, we will call him without any hesitation. I wish all self-storage situations were this easy.

Daniel Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trinedy Henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROY SMITH  |  Overall Experience 
Rating:
5.0

Storage Solutions of Hays was there when I needed a last minute storage unit and communicated well during move in and move out.

Myranda McMillin  |  Overall Experience 
Rating:
5.0

Run by top notch people. John is really nice and helpful for whatever your needs are.

Erik Schaich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Heronemus  |  Overall Experience 
Rating:
5.0

Great storage facility, secured location

Salvador Cisneros  |  Overall Experience 
Rating:
5.0

The owner/ manager was always very friendly and helpful. He offered any assistance he could provide and gave us some lock spray to free the frozen lock. I am very pleased with his facility and service

Randall Jordan  |  Overall Experience 
Rating:
5.0

Amazing and very friendly people. Would come again.

Ayden Smith  |  Overall Experience 
Rating:
5.0

We appreciate this well-run facility and the friendly manager . . . and the root beer barrel candies!

CHRISTINE E WAGNER  |  Overall Experience 
Rating:
5.0

Pleasant staff.

Nolan Jones  |  Overall Experience 
Rating:
5.0

This storage facility is the best one we have used so far. The owner was so friendly and very helpful to all our needs. I give this place an excellent rating!

todd meuli  |  Overall Experience 
Rating:
5.0

Had a great storage experience!

Breanna Keller  |  Overall Experience 
Rating:
5.0

They were amazing to work with! Would definitely recommend them to anyone looking for a storage shed.

Best Western  |  Overall Experience 
Rating:
5.0

Great and friendly service.

JOSH MEAD  |  Overall Experience 
Rating:
5.0

We enjoyed their business and assistance.

Angela Cunningham  |  Overall Experience 
Rating:
5.0

John was extremely helpful whenever we needed something and very pleasant to work with. A great experience.

Deborah Paris  |  Overall Experience 
Rating:
5.0

If we ever need storage space again, this is definitely where we'll go!

Joye Werner  |  Overall Experience 
Rating:
3.0

Very nice facility

SAM POLIFKA  |  First Impressions 
Rating:
3.0

Everything went smoothly, Door opened much easier than the W2 unit. Much appreciated the fast service! Thank you!

Privacy Request  |  First Impressions 
Rating:
5.0

Unit was clean and undamaged. Easy to access. Staff very friendly and helpful.

ADAM SMITH  |  First Impressions 
Rating:
5.0

John was awesome. Super nice guy. Took me to find my unit, explained everything in great detail. Unit was cleam and we`ll kept. Thanks

STEPHANIE CARLIN  |  First Impressions 
Rating:
5.0

Very friendly, and quick service. Will definitely rent from again

Privacy Request  |  First Impressions 
Rating:
4.0

Owner was very accommodating. Thank you!

Privacy Request  |  First Impressions 
Rating:
5.0

Very nice people

Privacy Request  |  First Impressions 
Rating:
5.0

I Love the Storage Solution of Hays. They are so awesome.

Privacy Request  |  First Impressions 
Rating:
4.0

Staff are always willing to help.

Privacy Request  |  First Impressions 
Rating:
4.0

Staff are very nice and helpful. Site is also very clean.

Privacy Request  |  First Impressions 
Rating:
5.0

Very helpful, quick, and clean! Loved it!

Privacy Request  |  First Impressions 
Rating:
4.0

Very friendly and helpful, it was cold when we were moving and the staff was great!

Privacy Request  |  First Impressions 
Rating:
5.0

Reserving the unit and getting the key was very easy. I did not have any problems. Highly satisfied!

Privacy Request  |  First Impressions 
Rating:
5.0

Owner was very nice and accommadating to our storage needs. The unit was big, clean and the area was well lit. Would definitely recommend this place to everyone who needs a storage unit.

Privacy Request  |  First Impressions 
Rating:
5.0

Excellent customer service helpful with information about area services as I am from out of state. Would highly recommend. Very clean units.

Privacy Request  |  First Impressions 
Rating:
2.0

A little smaller than I had anticipated

Privacy Request  |  First Impressions 
Rating:
4.0

The person was friendly and helpful and storage unit was clean and in good condition

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box® Containers

    We ship across town or accross the world!

Back
To Top