Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
John is a great guy and does a fantastic job of communicating and accommodating any situation that we have had in our moving transition. Thanks again John, my family really appreciates you sir.
Aaron Shadley
Rating:
5.0
Customer did not leave a comment.
MELANIE GROSS
Rating:
5.0
John was wonderful! Excellent service. Would definitely recommend and use their service again!
MELANIE GROSS
Rating:
5.0
Customer did not leave a comment.
Larry Smith
Rating:
5.0
There is nothing really to improve.Awesome Job
Jess Johnson
Rating:
5.0
Customer did not leave a comment.
Kristy McCammon
Rating:
5.0
Customer did not leave a comment.
Rod Mcatee
Rating:
5.0
Lower your price per mile, too high
Gary Guard
Rating:
5.0
Customer did not leave a comment.
Susan Tyson
Rating:
4.0
Customer did not leave a comment.
mike Pfeiffer
Rating:
5.0
We were very happy with our storage room and highly recommend using Storage Solutions. Great customer service.
Brianne Perez
|
Overall Experience
Rating:
1.0
Customer did not leave a comment.
Kyle Soberalski
Rating:
5.0
Fast and friendly. Very nice people
Jeffe Spargo
Rating:
5.0
Customer did not leave a comment.
Andrea Carmichael
Rating:
5.0
Great place to rent from. Trailer was ready for pickup. Hooked it up and made sure everything was working. Fast and efficient!
Justin Hall
Rating:
5.0
Customer did not leave a comment.
Ryan Gottschalk
Rating:
5.0
Customer did not leave a comment.
Sarah Wixom
Rating:
5.0
Customer did not leave a comment.
Barbara Robertson
Rating:
5.0
Customer did not leave a comment.
Mark Romereim
Rating:
3.0
Better prices.
Skyler Zamarripa
Rating:
5.0
Customer did not leave a comment.
Kyle Logan
Rating:
5.0
Customer did not leave a comment.
Sharon Hecker
Rating:
5.0
Customer did not leave a comment.
Tim Nunnery
Rating:
5.0
I have rented equipment from this location several times and it has always been pleasant and a joy to chat with the owner while waiting for the paperwork
PETE MENDEZ DELEON
Rating:
5.0
Customer did not leave a comment.
Abraham Hill
Rating:
5.0
Customer did not leave a comment.
Steve Amerine
Rating:
3.0
Customer did not leave a comment.
Savanna Gray
Rating:
5.0
Customer did not leave a comment.
William Jacobs
Rating:
5.0
Customer did not leave a comment.
Michael Bremer
Rating:
5.0
Customer did not leave a comment.
Charles Schippers
Rating:
4.0
Customer did not leave a comment.
HILARY LOGAN
Rating:
5.0
John is a "bend-over-backwards" kind of service provider. He is very considerate and conscientious of customers and what he is providing for them. It was cold outside and he was right there until I pulled out of the lot. I have other business with him but this guy is "top-notch". Thanks so much for your help, John!!!!!
Tony Parsons
Rating:
5.0
What a difference in stores! The gentleman that checked us in was so kind and helpful! Would highly recommend this store to anyone!! Thank you Hays, KS for making the last party of our trip enjoyable!!
Randy Bruxvoort
Rating:
5.0
Customer did not leave a comment.
kevin mcdonald
Rating:
5.0
Customer did not leave a comment.
Blaine Kleymann
Rating:
5.0
Customer did not leave a comment.
Blaine Kleymann
Rating:
5.0
The owner/manager was outstanding. He was always willing to meet every request I asked.
I would certainly recommend this facility to any of my friends and relatives.
steve mckee
|
Overall Experience
Rating:
5.0
Great help, great service!
Robert Law
Rating:
5.0
Customer did not leave a comment.
WESLEY PFAFF
Rating:
5.0
I can't think of anything that could have been improved.
WILLIAM BRANHAM
Rating:
5.0
Great job
Jerry Aldridge
Rating:
5.0
Customer did not leave a comment.
MARK Junk
Rating:
3.0
Customer did not leave a comment.
Anthony Taylor
Rating:
5.0
We used mobile check in. This location was closed on Sunday, but I have worked with them before. Excellent facility.
chris beilman
Rating:
5.0
very easy in and out service
Jeff Jarrett
Rating:
5.0
This station was presented with a tough situation due to my trailer not being returned in time for my rental. They responded professionally and found a workable solution. I applaud their creativity and focus on meeting my needs after they were dealt a sour hand. Great people at U-Haul Hays Kansas!
Bill Prochazka
Rating:
5.0
Great drop off experience!
Mark Long
Rating:
5.0
Customer did not leave a comment.
chris beilman
Rating:
5.0
Customer did not leave a comment.
Michael Steele
Rating:
3.0
Customer did not leave a comment.
Steven Swigart
Rating:
5.0
John was such great help . Excellent customer service. I have rented from him before always been great to work with.
Brenda Odle
Rating:
5.0
Customer did not leave a comment.
David Willman
Rating:
5.0
Customer did not leave a comment.
Everett Royer
Rating:
5.0
Great location and John was great to work with.
Justin Cline
Rating:
5.0
Customer did not leave a comment.
Mary Tuttle
Rating:
5.0
Customer did not leave a comment.
Kathy Younger
Rating:
5.0
Customer did not leave a comment.
Diane Stiles
Rating:
5.0
I would not use another company have used them before and they are not equal. U-Haul is the best out there.
Vaughn Forell
Rating:
5.0
Customer did not leave a comment.
Terry Patee
Rating:
5.0
Customer did not leave a comment.
Chris Beilman
Rating:
5.0
Customer did not leave a comment.
Kathy Younger
Rating:
5.0
Have a few more 10' and 17' trucks ready at the Hays location. On the website, only show the vehicles that are available on a specific day.
Lucas Obholz
Rating:
3.0
Customer did not leave a comment.
kim befort
Rating:
5.0
Customer did not leave a comment.
Blaine Kleymann
Rating:
5.0
Very good customer service!! Helped with attaching the unit to our pickup.
Kathy Younger
Rating:
5.0
Customer did not leave a comment.
Paige Johnson
Rating:
5.0
Customer did not leave a comment.
Aaron Hardy
Rating:
5.0
The staff always took care of my needs in a timely manner and many times went above what was needed. I highly recommend Storage Solutions!
JOHN HAYS
|
Overall Experience
Rating:
5.0
Showing me how to get into my vehicle hooked on the trailer. That would have been helpful.
Shannon Potter
Rating:
5.0
Customer did not leave a comment.
Bruce Blackman Jr
Rating:
5.0
Customer did not leave a comment.
STACY SCHULTE
Rating:
5.0
Customer did not leave a comment.
Justin Gardner
Rating:
5.0
Customer did not leave a comment.
Jessica Heronemus
Rating:
4.0
Nothing
trent Hays
Rating:
5.0
Have rented from this location several times and have never had an issue.
Patricia Pescitelli
Rating:
5.0
Very helpful
Derek Vaughn
Rating:
4.0
Customer did not leave a comment.
Jennifer Pinney
Rating:
5.0
Customer did not leave a comment.
Aaron Ladd
Rating:
5.0
Flawless return. Quick and easy and would definitely rent a uhaul in the future due to this experience.
Christie Snyder
Rating:
5.0
Customer did not leave a comment.
jerod kornn
Rating:
5.0
Customer did not leave a comment.
Michelle Wilson
Rating:
5.0
Better website
sHANNA Smith
Rating:
5.0
Customer did not leave a comment.
Daniel Scheetz
Rating:
5.0
Customer did not leave a comment.
Paige Johnson
Rating:
5.0
nothing
Kimberly Queen
Rating:
5.0
We were very pleased with our interaction with the gentleman working with us and getting everything we needed. It was ready to go and the process was smooth. No problems at all.
Krista Muir
Rating:
5.0
Customer did not leave a comment.
Jacob Minson
Rating:
5.0
Customer did not leave a comment.
Lance Svendsgaard
Rating:
3.0
Customer did not leave a comment.
Jennifer Goetz
Rating:
5.0
Customer did not leave a comment.
Danielle Sheeley
Rating:
4.0
Customer did not leave a comment.
dale eaton
Rating:
5.0
Customer did not leave a comment.
Orion Hughes
Rating:
4.0
Customer did not leave a comment.
ABUBAKAR SANI
Rating:
5.0
Customer did not leave a comment.
corey havel
Rating:
5.0
No issues, great experience! Recommend them highly!!!
Rick Robertson
Rating:
5.0
They were very helpful and friendly
tim lineberry
Rating:
5.0
The staff went out of their way to help us in our situation. Always happy with the service they provide.
SHAYNE UNSWORTH
Rating:
5.0
Customer did not leave a comment.
Rachel Ketter
Rating:
5.0
Customer did not leave a comment.
Tom Karst
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Nathaniel Townley
Rating:
5.0
Customer did not leave a comment.
Taylor Shields
Rating:
5.0
Customer did not leave a comment.
Christianna Pruden
Rating:
5.0
Keep doing what you are doing!
Joel Foyer
Rating:
5.0
Customer did not leave a comment.
Joshua Flemming
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shantell Montoya
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tim mcelroy
|
Overall Experience
Rating:
5.0
I would recommend this facility to others. I have not had any issues at all. Thank u for your help with our move!
Tammy Nelson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Wilbur Liddil
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Coralie Correa
|
Overall Experience
Rating:
5.0
Thank you for such a quick refund, wish you would have had a larger unit available, you definitely would have kept my business. Great facility and very friendly staff.
Ezra Swander
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Janet Coborn
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Sybil Brauer
|
Overall Experience
Rating:
5.0
very nice and very helpful
NEIL NICKELSON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Keisha Ghumm
|
Overall Experience
Rating:
5.0
The staff were friendly and helpful. John, the owner, was always willing to accommodate me with any special needs I had. Having rented various storage units and parking spaces at Storage Solutions for almost four years I never had any problem. The grounds are well kept and easily accessible. I always felt that everything I had stored there was safe and secure. The only reason I am no longer a customer is because I moved away from the area. I highly recommend this business.
Dan Erbert
|
Overall Experience
Rating:
5.0
Great customer service. Easy access to unit. Friendly people and great to work with in getting storage unit. Thank you so very much.
Sherri Meadors
|
Overall Experience
Rating:
5.0
The manager of this storage facility is very helpful and friendly, and made sure we had an easy time storing our daughter's property between and during her university years. If we need storage in Hays, KS again, we will call him without any hesitation. I wish all self-storage situations were this easy.
Daniel Jackson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Trinedy Henry
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
ROY SMITH
|
Overall Experience
Rating:
5.0
Storage Solutions of Hays was there when I needed a last minute storage unit and communicated well during move in and move out.
Myranda McMillin
|
Overall Experience
Rating:
5.0
Run by top notch people. John is really nice and helpful for whatever your needs are.
Erik Schaich
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Jessica Heronemus
|
Overall Experience
Rating:
5.0
Great storage facility, secured location
Salvador Cisneros
|
Overall Experience
Rating:
5.0
The owner/ manager was always very friendly and helpful. He offered any assistance he could provide and gave us some lock spray to free the frozen lock. I am very pleased with his facility and service
Randall Jordan
|
Overall Experience
Rating:
5.0
Amazing and very friendly people. Would come again.
Ayden Smith
|
Overall Experience
Rating:
5.0
We appreciate this well-run facility and the friendly manager . . . and the root beer barrel candies!
CHRISTINE E WAGNER
|
Overall Experience
Rating:
5.0
Pleasant staff.
Nolan Jones
|
Overall Experience
Rating:
5.0
This storage facility is the best one we have used so far. The owner was so friendly and very helpful to all our needs. I give this place an excellent rating!
todd meuli
|
Overall Experience
Rating:
5.0
Had a great storage experience!
Breanna Keller
|
Overall Experience
Rating:
5.0
They were amazing to work with! Would definitely recommend them to anyone looking for a storage shed.
Best Western
|
Overall Experience
Rating:
5.0
Great and friendly service.
JOSH MEAD
|
Overall Experience
Rating:
5.0
We enjoyed their business and assistance.
Angela Cunningham
|
Overall Experience
Rating:
5.0
John was extremely helpful whenever we needed something and very pleasant to work with. A great experience.
Deborah Paris
|
Overall Experience
Rating:
5.0
If we ever need storage space again, this is definitely where we'll go!
Joye Werner
|
Overall Experience
Rating:
3.0
Very nice facility
SAM POLIFKA
|
First Impressions
Rating:
3.0
Everything went smoothly, Door opened much easier than the W2 unit. Much appreciated the fast service! Thank you!
Privacy Request
|
First Impressions
Rating:
5.0
Unit was clean and undamaged. Easy to access. Staff very friendly and helpful.
ADAM SMITH
|
First Impressions
Rating:
5.0
John was awesome. Super nice guy. Took me to find my unit, explained everything in great detail. Unit was cleam and we`ll kept. Thanks
STEPHANIE CARLIN
|
First Impressions
Rating:
5.0
Very friendly, and quick service. Will definitely rent from again
Privacy Request
|
First Impressions
Rating:
4.0
Owner was very accommodating. Thank you!
Privacy Request
|
First Impressions
Rating:
5.0
Very nice people
Privacy Request
|
First Impressions
Rating:
5.0
I Love the Storage Solution of Hays.
They are so awesome.
Privacy Request
|
First Impressions
Rating:
4.0
Staff are always willing to help.
Privacy Request
|
First Impressions
Rating:
4.0
Staff are very nice and helpful. Site is also very clean.
Privacy Request
|
First Impressions
Rating:
5.0
Very helpful, quick, and clean! Loved it!
Privacy Request
|
First Impressions
Rating:
4.0
Very friendly and helpful, it was cold when we were moving and the staff was great!
Privacy Request
|
First Impressions
Rating:
5.0
Reserving the unit and getting the key was very easy. I did not have any problems. Highly satisfied!
Privacy Request
|
First Impressions
Rating:
5.0
Owner was very nice and accommadating to our storage needs. The unit was big, clean and the area was well lit. Would definitely recommend this place to everyone who needs a storage unit.
Privacy Request
|
First Impressions
Rating:
5.0
Excellent customer service helpful with information about area services as I am from out of state. Would highly recommend. Very clean units.
Privacy Request
|
First Impressions
Rating:
2.0
A little smaller than I had anticipated
Privacy Request
|
First Impressions
Rating:
4.0
The person was friendly and helpful and storage unit was clean and in good condition