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Pamela B.
Customer Reviews for Storage Solutions of Tifton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Easy process to rent truck. Very nice & professional staff. Shana was great to work with.
jan H.Great office presence and most helpful on details.
Bruce G.Very easy process to return the trailer and person was very friendly and helpful also.
ANGELINE E.The "automated" check in process would not work and had me stuck in a loop. The person I spoke to on the phone was unhelpful and all I could hear was her baby crying in the back ground. Once I did finally get to leave with the truck...15 minutes later we discovered it was infested with roaches. Live roaches...running all over the place. I called Uhaul. The woman at the pickup location was very apologetic and said she would call me back with a solution. 30ish minutes later a different woman called me back and the solution they offered me was I could drive over an hour away (and then have to drive over and hour back) and get a different truck or I could just bomb the truck myself. So not only am I pissed after the irritating pick up process and having to take pictures of ids and enter info three times due to app issues...now I just paid almost $300 to rent a truck filled with roaches. The solutions offered were not good enough. Telling me I would need to fumigate the truck myself....not cool uhaul.. Not cool at all.
Bryce O.Good location
Calvin M.Friendly professional check in!
RONDA W.The employee at the Tifton, Ga location customer service would rate 10 stars if it was possible. I felt like I gained a friend. She was helpful in more ways than one. We definetly crossed paths at the right time. I pray she is showered with blessings from above.
TAMEKA G.I dropped the truck off 15 minutes before closing time...while I was using the app to return the truck, she locked up the building and got in her car and left without saying a word. While I did not "need" her to return the truck, I found it very rude that she didn't acknowledge me or see if I needed any assistance. The woman working there couldn't get out of the parking lot quick enough.
KRISTI O.This Tifton group does an excellent job with customer service
FRANK J.I was greeted when I walked in , she took my information and sent me on my way! Quick and easy!
ETHAN G.Drop off service was quick and easy.
LATAVIA T.Limited space for returning equipment. Had to leave the 26ft truck in customer parking.
Kevin S.App necessary for pickup was awful and due to the time it took to locate and communicate with a trained employee to obtain the key, a substantial monetary business loss occurred due to the product not arriving on time.
mark L.check/adjust price. Too expensive for less than 190 mileage useage for 164.00, had to have it for removal of deceased sister apartment furniture.. I'm a retired Army veteran, a 10% discount would be very thoughtful, recognizable, and helpful too those that have served. Quite a few businesses do. Thanks.
JOHNNY M.I only needed a 1 day rental but it forced me to pay for 2 so im not happy about that.
ALEXANDERT H.Very friendly
Christopher J.The young lady who works there is professional, friendly and has a heart of gold. I will DEFINITELY be back again. I can't remember her name but she was working 6-2-20 @ 0900.
Tanza S.We have had dealing with the Tifton GA location previously and she always does an excellent job.
Rodney B.I paid for 3 dolly's and there was only one in the truck. Otherwise I would have rated this experience as an Excellent.
Ashley D.Great service and personal
ned F.Quick and friendly service.
HAROLD T.The woman who helped me was so helpful and kind. She was amazing.
Ebonie S.Great customer service.
Mary A.Keep plenty of rentals.
johnny H.Was advised to wait until Day we needed to get the storage unit. When we got to the rental the next morning it was closed with no note on the door stating why. We had help to unload our truck that we didn't have on Monday. We were puzzled as to why the clerk suggested waiting to get storage unit when we were dropping off our belongings the next day and no one was there.
Doris L.Travel plan was delay due to the incompetence of your staff members at pickup location and delivery location. Mr. Poe needs to be relieve of his job because he is not ONLY a racist but a very unpleasant/unprofessional individual,
henryson O.Very respectful and attentive.
Mario R.the experience checking in and out online needs to be streamlined. Too many steps. Does not work correctly every time.
Robert A.Shanna is the best!!!
barbara D.The whole experience was great! She was awesome!
Shane A.Dropped off after hours., easy drop off .
lori B.Staff is always helpful and makes renting a pleasant experieince
KENNETH R.A great place to deal with.
Rodney B.All was good. Professional and friendly.
Anita H.I love the lady that runs this place. She always make me feel like a friend or family. I will never rent from another location just so I can deal with her.
Angie G.Love this location so much I will never go anywhere else! She is amazing
Angie G.The lady at the counter was amazing!!! So fun to deal with and a joy to be around. I will always use this location not only for the quality but the customer service.
Angie G.nothing, needed to be added. Office person was extremely professional, office was very clean so was equipment. She went over the contract and equipment insurance with me would rate that location ***** 5stars.
francis H.Had trouble figuring out what the procedure was for drop off. Kept thinking I was not doing something right. Finally called Tifton office and they explained it. Kept thinking I was doing something wrong and worried the last few days that Uhaul had no record of me returning the trailer on time. More procedures in a written form at time of rental would have helped, for drop off.
mark M.The lady in the office was wonderful. Very helpful!
Don G.