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Nicole G
Customer Reviews for Storage Solutions Deer Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jackie was outstanding. She was knowledgeable, friendly and expedient. Great experience. Thank You.
David BNot sure why it took 8 gallons of gas to go 29 miles ? Wasn't a have stuff moved. Seems very unrealistic amount of gas for such a small distance to make the fuel line full. It was on F when we started. Just seemed very unrealistic for miles driven . Thank you.
Holly FOnly normal scuffs and dings in U-haul truck from moving your home. Everything was in order and truck was more fuel efficient then I expected
Jasmine MCustomer service at Storage Solutions in Deer Park, WA is excellent. They are so helpful and easy to do business with!
Nancy CIt was great
Susan POpen a new location
Leonard CThey did great were very helpful and took great care of us. Way to go Jasmine. You all have great people skills.
Nancy CExcellent service and very convenient.
Debby DI have the very best of service from the mini storage in deer Park that rent your U-Haul that’s on Crawford absolutely no complaints they were awesome girls Suriname a truck nice and clean nice service getting a storage unit I couldn’t ask for better service from the two girls there
CLYDE BNo comments
teresa hService was flawless. They went out of their way to make sure I had everything I needed. Couldn't have been better
mark rVery pleased with the entire experience working with this company and the professional lady that helped us. Thank you.
CharlotteR SOutstanding customer service during pick up and check in with the rental van. Will do business again!
David FCan not yet higher than the best.
Flora SAlthough I'm often told I'm too detailed oriented, and analytical...If I were critical, I still could NOT find a complaint. One more tool used to google a review is a "scan" technique. It is a very difficult challenge for my I T deficits. But that would be out of the range of "practical" to try to resolve or improve because it lies in MY limited know how, not theirs.
Flora SIt was excellent service.. Nothing to improve
Lynette CEasy access for turning in after hours.
Michael JI think the truck should be checked out with the employee and customer.. Not thru a email. But my experience was all good
Lynette CExcellent service
SHARON SJackie does a wonderful job. No problems whatsoever!
ELIZABETH SThank you
WILLIAM RThe girl that set me up with the rental said that the card that I gave them as I was renting it would not get charged. And that they can charge a different card when we return the uhaul. She was wrong or lied and uhaul immediately charged that card and overdrafted my account. I obviously would not have used that card if I would have known. I was charged a 35$ overdraft charge. Also it took 35 minutes to get me into the only uhaul they had at this location. She said the system was slow. But who knows.
CHAD Feveryone was professional and courteous
EDWIN PVery good experience. Courtney was very helpful. Will rent from this location again. Thanks.
Philip JExceptional customer service, knowledgable and friendly. Great location.
Shannon cI am disabled and a senior. The 15" moving truck I had, had no running board and to get in and out was a painful nightmare. I didn't even fill with gas because getting in and out was so painful.
Barbara WMake sure the fuel tank is full when equipment is picked up.
Danny HPerfectly good.
Glenn AGreat service.
Robert RI rented a U-haul for a day a week prior to having to move from my house I sold so that I could get a few things moved before the following weekend when I had to be out of my home. I had to rent a Budget truck the following weekend because another U-Haul rental location (DP Storage in Deer Park) failed to take a credit card when I phoned 2 weeks prior to reserve a truck therefore, there was not truck available. Budget charges $0.99 a mile in addition to making you fill the gas tank. Much more expensive than U-Haul. Next time I will rent a U-Haul from Storage Solutions.
Laura C