Nothing to improve. The young lady running the place was more than friendly. It was a pleasure doing business.Shawn T.
Customer Reviews for Storage Pro LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Leron N.
I dropped off when it was closed to no facility evaluation.Charles L.
El cliente no dejó un comentario.jon L.
El cliente no dejó un comentario.robert W.
I love Uhaul, and I would never recommend this location to anyone.Dale B.
El cliente no dejó un comentario.Brian L.
Very friendly,cordial, and professional manager & service .Grace G.
El cliente no dejó un comentario.eric W.
El cliente no dejó un comentario.LUKE W.
El cliente no dejó un comentario.Michael R.
They totally bailed me out after another local U haul place defaulted on the agreement and did not have a van for me. This place is awesome. Would highly recommend.joseph B.
Tracy was awesome!!MARK T C.
El cliente no dejó un comentario.Micheal M.
Friendly and excellent service.Daniel B.
El cliente no dejó un comentario.Estevan S.
I will not be returning to this location nor will I recommend it to anyone. I had reserved moving equipment which was not there when I picked up the truck. I will give credit where credit is due and I was refunded the amount for the equipment rentals. However, i was set off schedule, had to use the truck to scramble to get the moving equipment I needed which increased the mileage fee. And then I did t have time to refuel the truck before the truck was due back so I got hit with the refuel charge fee. I found the whole thing very annoying. So yeah, hope that $30 they took from me made feel real good, because they'll never get another penny from me again.NICHOLAS S.
El cliente no dejó un comentario.Bridget W.
Great facility and staff is very friendly.Kathy B.
The truck was in poor shape. It broke down once on us and was running really rough.Katherine V.
Have a better variety of sizes of trucksAdrian G.
Was suppose to be contactless pick up,. Key was not in box, contract was not compeleted and it took a long time to get everything together.Theressa T.
I brought the trailer back two hours later than the drop off time. I was charge a late fee of one whole day. Since I received a late drop of fee for a whole day, I figured I could use it for the other 22 hours that I paid for. I was told that would not happen due to U-Hauls policy. This is unacceptable to have to pay a full days fee and not be able to use it for the hours that I've paid for. I was informed that this process happens to a lot of customers and needs to be changed. It is plain unprofessional for a business to conduct operations like this.Bryston M.
El cliente no dejó un comentario.Angela P.
Excellent Customer Service Nice Facility Very clean facility,vehicle Awesome experience I will be doing business with them in the future!!MARK T C.
El cliente no dejó un comentario.Sabastian R.
El cliente no dejó un comentario.SCOTT R.
Thank you Tracey Sanders for your help. I couldn't have done it without her. The office was closed, but she made herself available on the phone to help get me through the process. She even offered to come to the location for assistance if I need it.Chad A.
El cliente no dejó un comentario.Richard L.
I'd like to receive a reply from the company. They aren't open on weekends, and the address of the business was incorrect. I had to make numerous calls to even get my truck. I believe I was overcharged by quite a bit. I only used the truck around town, and turned it in on time. The total charge for mileage was the same price to rent the truck. $53 for an in town move for a $19.99 truck.Faith R.
El cliente no dejó un comentario.Tommy M.
The female that rented the 6x12 did not know what she was doing and she was new doing that an was her 1st time. When i tur-in the 6x12 uhaul in Orlando, Florida they toll me that she made my contract for the State of Alabama only, whey i told her that i need it for one way only from Alabama to Orlando, Florida. Thank you but i never will go to that location again.Osvaldo R.