Customer Reviews for Storage Pro Inc
(U-Haul Neighborhood Dealer)

132 reviews

1208 Hwy 33 S   Cloquet, MN 55720

(218) 384-3300

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(218) 384-3300

1208 Hwy 33 S
Cloquet, MN 55720

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gerald Mettner 
Rating:
4.0

We struggled to check in with the app, but were able to do the check in on the website on my phone. It was pretty frustrating struggling with the app and that should be fixed for this location.

JEROMY GRAHAM 
Rating:
3.0

Dropped off on a Sunday. Using cellphone for drop off instructions online was not user friendly. Overall, experience was just fine. Dropped off trailer, placed paperwork in key box as instructed if problems with online check-in.

Kenneth hill 
Rating:
5.0

More than pleased with the friendly service and would recommend to others.

Michael Roemerman 
Rating:
5.0

Drop off was very easy.

Randy Cernohlavek 
Rating:
5.0

Customer did not leave a comment.

Teresa Lind 
Rating:
5.0

This is where I go for local rentals

Lona Nelson 
Rating:
3.0

Customer did not leave a comment.

Connie Chase 
Rating:
5.0

Customer did not leave a comment.

Craig Campbell 
Rating:
5.0

Customer did not leave a comment.

Richard Bredsten 
Rating:
5.0

Very satisfied Very nice and organized customer support and service. Thank you

Alice Buck 
Rating:
5.0

Customer did not leave a comment.

Richard Bredsten 
Rating:
5.0

Pull the dolly straps from winch. A simple hitch knot will suffice until the customer loads the vehicle. Also, refer to the many youtubes for reference.

John Sakellariou 
Rating:
5.0

Customer did not leave a comment.

Ben Lockwood 
Rating:
5.0

Customer did not leave a comment.

Scott Kohn 
Rating:
4.0

Customer did not leave a comment.

Donald Chosa 
Rating:
5.0

Customer did not leave a comment.

Robert Hunt 
Rating:
4.0

Customer did not leave a comment.

Peter Klitzke 
Rating:
5.0

Customer did not leave a comment.

Dustin Riedesel 
Rating:
5.0

Everything went flawlessly!

brad vogt 
Rating:
5.0

Keep doing what you do, I’ll always rent from this location 👍

James Potswald 
Rating:
5.0

Customer did not leave a comment.

kim olson 
Rating:
5.0

Return was excellent and fast

John Grundstrom 
Rating:
5.0

Customer did not leave a comment.

Brian Belich 
Rating:
5.0

Customer did not leave a comment.

Stephanie Youngman 
Rating:
5.0

Customer did not leave a comment.

Kelly Leno 
Rating:
5.0

The people at Storage Pro are very friendly and conscientious. They will get the job done for you. Because they are a smaller Uhaul dealer, the experience of renting from there is less stressful than at a large dealer. Their hours are limited, however, so check to be sure they are open if you want face to face contact with them.

ANTHONY JIRSCHELE 
Rating:
5.0

Customer did not leave a comment.

Sonya Skoglund 
Rating:
5.0

Customer did not leave a comment.

Neil Porter Jr 
Rating:
5.0

Customer did not leave a comment.

mark hillesheim 
Rating:
4.0

Customer did not leave a comment.

KENNETH MCGOUGH 
Rating:
3.0

Customer did not leave a comment.

Megan Goutermont 
Rating:
4.0

Customer did not leave a comment.

Joseph Jensen 
Rating:
3.0

Uhaul we rented needed an oil change which came on after loading the vehicle and on the road. We had to pull over to call roadside and had to pay extra mileage because of their error. It was only $9 but still ridiculous.

ALEXANDRA ALEXSEVICH 
Rating:
3.0

Customer did not leave a comment.

Pamela Lamb 
Rating:
5.0

Always the friendliest and most professional people to work with. I will never go anywhere else.

Jon Gist 
Rating:
5.0

Friendly, knowledgeable and accommodating can’t ask for more then that. Thank you.

loren manty 
Rating:
5.0

Customer did not leave a comment.

David Kangas 
Rating:
5.0

Customer did not leave a comment.

WAYNE SALINE 
Rating:
5.0

Nothing

Peter Klitzke 
Rating:
5.0

Customer did not leave a comment.

David Donnay 
Rating:
5.0

Customer did not leave a comment.

DAVID DONNAY 
Rating:
5.0

Customer did not leave a comment.

john bachovchin 
Rating:
3.0

You need to be and to reach a live person quickly about any issues.

Andrew DeLisi 
Rating:
5.0

They had exactly what we needed at the last minute. In and out in minutes, couldn’t have worked out better.

ROGER WAAGE 
Rating:
5.0

Customer did not leave a comment.

Donna Connors 
Rating:
5.0

Actually, I. an't think of anything to improve - All staff from the beginning were personable, knowledgeable, and extremely helpful. Kudos to you as you all did such an excellent job! This was our first time driving across country with a large truck - everything worked well mechanically, everything worked well on both ends dealing with U-Haul personnel. Thanks.

THOMAS AITKEN 
Rating:
3.0

Received no personal service, help checking out truck or even showing me which one I was to take. Would not check for close drop off in Tx. didn't Explain anything about truck,. inside of truck still had garbage from previous renter. Many scrapes on exterior that were not marked with an X.

KAREN SILTANEN 
Rating:
4.0

Directions on Google did not take us to the exact location it took us beyond the location and we then had to look around for the uhaul center.

FRANK BROWN 
Rating:
5.0

Customer did not leave a comment.

Gregory NEWHAM 
Rating:
5.0

I had a great experience

BARBARA DAHLER 
Rating:
5.0

You should be able to return your uhaul at any uhaul location.

Jeremy Inlay 
Rating:
4.0

Customer did not leave a comment.

Paul Randolph 
Rating:
5.0

Customer did not leave a comment.

John Jurek 
Rating:
5.0

Very helpful staff and good customer service. Would use their services again when needed.

MICHAEL AHLIN 
Rating:
5.0

Customer did not leave a comment.

David BETZLER 
Rating:
4.0

We got a 26' truck that just came in and they didn't have a chance to inspect it. The drive was a bit bumpy to to a loose front end or something along those lines.

MARK VICHOREK 
Rating:
4.0

Customer did not leave a comment.

Nancy Wright 
Rating:
5.0

Trailer worked excellent for my needs. Trailer needs to be oiled at the hitch points. Was rusty and hard to connect

WILLIAM DOWER 
Rating:
3.0

Customer did not leave a comment.

COLE MAKI 
Rating:
3.0

Customer did not leave a comment.

Leanne Smith 
Rating:
1.0

Customer did not leave a comment.

Trent BEISE 
Rating:
5.0

Nice that a truck was available on a short notice.

LAURIE LAMOTHE 
Rating:
5.0

Customer did not leave a comment.

JULIUS SALINAS 
Rating:
5.0

Have crank up tongue jack stands on the tongues of the trailer for customer convenience. It's almost impossible to lift up to hitch or unhitch without them. The female desk person helped with a portable one but no one was there on the drop off. Almost had a hernia or back blow out.

Kevin Skyberg 
Rating:
4.0

pick-up location was changed from Superior, Wi to Cloquet Mn even though i had reserved the car dolly two weeks in advance

GEORGE HOCKIN 
Rating:
5.0

Customer did not leave a comment.

Winston Anderson 
Rating:
5.0

Great experience

Sarah Davis 
Rating:
3.0

Customer did not leave a comment.

wayne cornelius 
Rating:
5.0

Customer did not leave a comment.

DONALD GOLEN 
Rating:
3.0

I had to attach trailer myself, there are no tongue jacks. Tongue laying on ground Im almost 60 amd hurt my stomach lifting onto hitch.

Donald GIROUX 
Rating:
5.0

We got a flat tire in Iowa it took 2 hours to get fixed! Not sure if the tires were inspected properly.

mark hillesheim 
Rating:
4.0

Customer did not leave a comment.

Brian Marquette 
Rating:
5.0

Customer did not leave a comment.

Terry Kirchhoff 
Rating:
5.0

Customer did not leave a comment.

Jon Langenbrunner 
Rating:
5.0

Brand new vehicle. Worked great. Friendly staff. Enjoyable experience.

Raymond Diagle 
Rating:
5.0

Great service!

Dean Putikka 
Rating:
5.0

Customer did not leave a comment.

Paul Kayser 
Rating:
5.0

Customer did not leave a comment.

GWEN CORRIGAN 
Rating:
5.0

Customer did not leave a comment.

JESSICA CHRISTIANSON 
Rating:
5.0

Customer did not leave a comment.

Dana Tucker 
Rating:
5.0

Customer did not leave a comment.

SANDRA SWANSON 
Rating:
5.0

Customer did not leave a comment.

Ronald Brueske 
Rating:
5.0

Customer did not leave a comment.

ROGER GOLDBERG 
Rating:
5.0

Customer did not leave a comment.

Robert Ritchie 
Rating:
5.0

Customer did not leave a comment.

mike Grivette 
Rating:
5.0

Everything was great. The U haul worked out perfectly. Great experience!

Kelly Monohan 
Rating:
5.0

Great to work with- answered all my questions. Process was simple, would recomend to anyone.

Dawne Ciocarelli 
Rating:
5.0

Customer did not leave a comment.

DIANNE BEDNAREK 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GEARY 
Rating:
4.0

Customer did not leave a comment.

STEVE KNUTSON 
Rating:
5.0

Customer did not leave a comment.

Amanda Maker 
Rating:
5.0

Customer did not leave a comment.

Michele Edwards 
Rating:
5.0

Customer did not leave a comment.

Dean Forsythe 
Rating:
5.0

Customer did not leave a comment.

duane johnson 
Rating:
5.0

Customer did not leave a comment.

Michael Schrandt 
Rating:
5.0

Customer did not leave a comment.

Lisa Fulton 
Rating:
5.0

Customer did not leave a comment.

Clarence CALES 
Rating:
5.0

Customer did not leave a comment.

Cheryl Edwards 
Rating:
5.0

Kellin was great. Professional, prompt and service-focused. I will definitely come back next time I need to rent a moving truck.

Erik Simula 
No reviews have been submitted for this location.

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