Customer Reviews for Storage Plus
(Distribuidor de U-Haul del vecindario)
Idaho Falls, ID 83402
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.THOMAS W.
Very helpful staff.Ronald H.
El cliente no dejó un comentario.Robert s M.
El cliente no dejó un comentario.THEODORE EVAN K.
El cliente no dejó un comentario.Margaret M.
El cliente no dejó un comentario.ADAM E.
Excellent customer serviceGARY Y.
The equipment was very clean but the rear tires were below legal minimum for tread wear.Paul Y.
El cliente no dejó un comentario.GLEN O.
El cliente no dejó un comentario.ANTON N.
My driver accidentally filled the truck up and I got it at 1/4 tank. So $100 in free gas! Uhaul doesn't reimburse but it would be nice to get a Uhaul credit. Or let me use it towards purchasing more uhaul productsSTACY M.
El cliente no dejó un comentario.BRITTANY D.
24/7 return through the app is a DISASTER! I took over 40 clear, focused photos of the odometer and the app rejected them every time.Jedediah R.
El cliente no dejó un comentario.Jessica W.
The team at Storage Plus was AWESOME!! They had my unit ready earlier than what the original pick-up time was supposed to be and they were VERY friendly and informative. They helped me a ton!!JEREMY C.
El cliente no dejó un comentario.BRANDON C.
Very helpful and polite. They made dropping off the trailer I rented a breeze.Garner A.
El cliente no dejó un comentario.NEIL ALLEN R.
El cliente no dejó un comentario.DAvid M.
Nothing, Emily was awesome.EDWARD B.
Very impressed with the condition and cleanliness of the truck and the extras I ordered. Staff was helpful and courteous. My only ding is that I was unable to drive faster than 75 mph. Prefer 80 is limit - but I understand there are some idiots out there.PAMELA L.
they need to be aware of the grounds infront of thier building they had several dog bombs that had been there for quite some time and not been cleaned up. the grass had just been mowed and it looked bad. the staff otherwise was very good but this was a major eye sore.nicholaus C.
El cliente no dejó un comentario.EBER W.
Nothing I can think ofCollette B.
El cliente no dejó un comentario.BRAD M.
El cliente no dejó un comentario.BRUCE R.
The lady that helped me was very friendly and helpful. I couldn't ask for more highly appreciated thank you.MIRIAM T.
They charged me for after hours check in. We completed the check in on line. Called several times and no one returned my call. Had to call Uhaul 1800 number to generate a ticket. Then finally got a call back.Robert B.
Everything went great! The checkout person was very friendly and helpful. The truck was fantastic. ¡Gracias de nuevo!Matthew C.
El cliente no dejó un comentario.Jessica M.
El cliente no dejó un comentario.BRETT G.
El cliente no dejó un comentario.RONALD R.
El cliente no dejó un comentario.Bryan D.
The employees were very nice and professionalPage P.
El cliente no dejó un comentario.eric J.
El cliente no dejó un comentario.Parker W.
El cliente no dejó un comentario.Eric S.
Nothing. The folks there were kind and professional.DONNA C.
Checking was a disaster. Because YOUR SYSTEM was so screwed up took us at least an hour to check out. What usually took 15 minutes now took an hour. So disappointed!!Paul A.
My son returned the trailer for me and wasnt sure of the dropoff location so he went to Storage Plus and they let him return it there.Lianne M.
Clean and sanitize all vehicles.Margaret B.
Make check in and check out fasterRHONDA G.
El cliente no dejó un comentario.Maddison W.
El cliente no dejó un comentario.heather B.
El cliente no dejó un comentario.Carl L.
El cliente no dejó un comentario.Kristin C.
El cliente no dejó un comentario.Rick H.
Got stuck lots of times. Have snow chains available.Eric F.
Personell was friendly and helpful. He knew what he was doing and was very quick to help medusty M.
Josh and Emily were very helpful in reserving and processing our return for two different truck rentals. They were awesome! Thank you!Gary Q.
Do not use! Location is too small to accept turn-in vehicles (no parking)Michael B.
Storage plus was awesome. The online process to reserve the equipment was painful. I detest having to opt out of all the add-ons that would add over $200 to the price. If someone didn't read carefully and just clicked thought the pages they would be very surprised at the end. I understand up-selling but that was absolutely ridiculous.Maurice W.
The location was very helpful and clean. It is a little hard to find because there's no U-Haul sign. Just a storage business signKasey K.
El cliente no dejó un comentario.Jaime K.
We are very comfortable having our personal belongings stored at Storage Plus in Idaho Falls. We have had to rent four U-Haul trailers in Utah and have had no problem dropping them off at Storage Plus. Also, their storage facility is top notch! Climate controlled and very clean. The owners are always out making sure everything is in order and they are very professional and friendly.rocky R.
The Storage Plus facility in Idaho Falls is spotless! We feel very comfortable having our belongings in storage here while waiting for our new home to be built. The owners are professional and pleasant. Last week when we were unloading a U-Haul trailer, they provided us with cold bottled water! We feel the price for climate controlled storage is very fair. They also have covered storage (which we may need in the future) for your travel trailer, boat or other vehicles. It is nice to be able to drop off U-Haul equipment at this location so we can just unload, drop off and be on our way.rocky R.
El cliente no dejó un comentario.Christine W.
Employees are very friendly and helpful. Facility is spotless! We feel very comfortable storing our "stuff" at this location. No problem dropping off the U-haul trailer we rented one way.rocky R.
Friendly and knowledgeable people. Had us hooked up and ready within minutes. I highly recommend. Thank you!David C.
El cliente no dejó un comentario.kaleen H.
El cliente no dejó un comentario.Sheralyn B.
Servicio amableClarence P.
El cliente no dejó un comentario.Tracy W.
El cliente no dejó un comentario.kelly B.
The customer service at our original pick up location on Northgate mile in idaho falls was horrible. The employee named Joseph was rude, excitable and used four letter swear words at me. I complained and hope he was terminated. Someone like this should not work for your companyHenry H.
"Was" the personnel helpful? Should read "were" not was. You a professional company or not? Hire someone familiar with grammar.Joseph J.
Nothing, everything was perfect!Christopher R.
El cliente no dejó un comentario.Kristine R.
Nothing. These are really nice and helpful professionals.Joseph J.
No improvements needed at this location. The service was A+ and/or a 10+ score. I was very happy with everything he did, you have the best rep available. His name was John, he even helped after closing hours, thanksFrancis M.
Friendly, helpful, professional! First rate.Joseph J.
Easy access to this facility. Kind and accommodating helpBenjamin H.
Trailer door latch was off center and needed manual jiggling to get latch to lock. Probably too much free play to align the cam with the latch.will K.
Nothing much, the staff was extremely knowledgeable and helpful, the equipment was perfect for our needs.Stephen S.
El cliente no dejó un comentario.Troy H.
Very friendlyNathan B.
El cliente no dejó un comentario.Kelly S.