Comentarios del cliente para Storage Plus

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Plus

Grado total:

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Richard R. en

Grado:

El cliente no dejó un comentario.

kueilin c. en

Grado:

too expensive staff sounds like he didn't want to help

Ana G. en

Grado:

El cliente no dejó un comentario.

anne c. en

Grado:

El cliente no dejó un comentario.

Devon J. en

Grado:

El cliente no dejó un comentario.

Karen F. en

Grado:

Parking at the location is not possible. One needs to park in BJ's parking lot.

Eric G. en

Grado:

Attendant was unfriendly at pick up and not present when I came to return the truck. I waited. I tried your website to check it in and after 25 minutes he finally showed up. All-in-all, not a good experience and I imagine I will look elsewhere for my upcoming rentals.

Lauren D. en

Grado:

El cliente no dejó un comentario.

Dakotah M. en

Grado:

El cliente no dejó un comentario.

Craig A. en

Grado:

El cliente no dejó un comentario.

Mat F. en

Grado:

The location didn't have my original equipment (26' truck) and notified me 1 hour 3 hours before my scheduled pick up! They changed my pick up location 3 times, and still didn't have my ordered equipment. They gave me replacement equipment that was inadequate (20' truck and trailer that made the entire "rig" 40' long) so I had to rent an additional truck and the only 1 available was a 15' truck. Upon returning it, the service employee was rude, used profanity (to my 70 year old father!) and didn't even check the truck in as being returned, so I was charged for another day!

Kori H. en

Grado:

El cliente no dejó un comentario.

Ty F. en

Grado:

The van was only available for 6 hours, but the price was the same as if I had it for 24 hours. The price should have been prorated, especially because I requested it for a full day and was told I could only have it for 6 hours. My reservation was also for 8 a.m. even though the location didn't even open until 9 a.m., so I called customer service and was told that I just had to wait outside for them to open. I don't know how I was told that my reservation was for 8 if they don't even open until 9. The person that helped me was nice, and was surprised that I didn't get an email because the key was apparently in a lock box outside, but I was never told that so I had no way of knowing. Overall a pretty bad experience.

LoisMargaret D. en

Grado:

El cliente no dejó un comentario.

shafiq saku s. en

Grado:

I was cheated very disappointed the miles they said I used were exaggerated I used 45 miles was charged 130 miles

JOHN F. en

Grado:

The location is on a busy corner so parking is a bit difficult as well as the return. The agent was very good and the process was easy in and out.

Daniel K. en

Grado:

Amazing job by the staff!

Geoffrey C. en

Grado:

Nothing. John was wonderful with his service.

Gavin K. en

Grado:

There is very little available parking and it is on the corner of a dangerous intersection (poor visibility of the crossing traffic).

Jon M. en

Grado:

El cliente no dejó un comentario.

Chris K. en

Grado:

El cliente no dejó un comentario.

muneera a. en

Grado:

El cliente no dejó un comentario.

Jeffrey D. en

Grado:

I recieved a call to pick up my van between noon and 4pm. I got there at 12:45 and the store was closed. I called the 800 number but no one could help me. They came back finally 2 hours later. I lost a whole afternoon at work and had gotten a ride there and had to wait. RIDICULOUS!!. Additionally they didnt have the dolly I rented and They gave me a 10box truck instead of the 9ft van I rented. Which created a huge problem because I had reserved a spot in a garage for the van that the truck wouldnt fit in

Stephen S. en

Grado:

place was closed, looked and felt unsafe

Oz A. en

Grado:

El cliente no dejó un comentario.

Shimon R. en

Grado:

El cliente no dejó un comentario.

Monique D. en

Grado:

El cliente no dejó un comentario.

Hao G. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER L. en

Grado:

El cliente no dejó un comentario.

margaret l. en

Grado:

El cliente no dejó un comentario.

Migdoel A. en

Grado:

Dropped off at night so not much to say about the location

Kevin R. en

Grado:

Put the 2 wheel dolly and 2 furniture dolly’s In the vehicle next time someone reserves them, that part was the beginning of my disastrous rental experience. I rated the pick up location well because it wasn’t his fault, his hands were tied. Please feel free to call my cell if you would like to hear about the entire experience (570-466-2976).

Timothy K. en

Grado:

El cliente no dejó un comentario.