Comentarios del cliente para Storage Plus

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Plus

Grado total:

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Jarid S. en

Grado:

El cliente no dejó un comentario.

Wendi W. en

Grado:

El cliente no dejó un comentario.

Alex P. en

Grado:

I feel that I was unfairly charged for fuel. I returned the truck with the fuel level at the same as i recieved it and yet im charged over $12 for 3 gallons of gas when I only drove a total of 11 miles. Doesn't that seem absurd? Not only would not recomend this location but I will reconsider other using any other U-Haul affiliate in the future.

James H. en

Grado:

El cliente no dejó un comentario.

Sandy D. en

Grado:

One comment: The 15 ft. van we rented had some holes in the roof that we did not notice until we were loading the unit. It was raining, the day we left so there was some water leaking on the items in the van. We did inform the fellow at the drop off location, so you probably already know this.

Elizabeth L. en

Grado:

El cliente no dejó un comentario.

Bert G. en

Grado:

I picked up the Uhaul on Sunday when the office was closed. Will never do the again!. I had ordered a dolly that was not in the truck. That delayed how long it took for movers to move furniture.

Karen G. en

Grado:

El cliente no dejó un comentario.

Karen G. en

Grado:

El cliente no dejó un comentario.

Rual G. en

Grado:

muy contento con el servicio

DALE C. en

Grado:

El cliente no dejó un comentario.

Eric A. en

Grado:

I rented a pick up truck from this location ( Storage plus in Eagle, Idaho ) and dropped it off after hours thinking everything was OK. I was surprised the next day to find a damage charge for $117 on my invoice. There were supposedly scratches on the driver side door, but since I didn’t park the unit next to anyone and was with the unit the whole time I could not have done these and must’ve missed them on my walk around pre-rental inspection. Nanette in the front office of Storage Plus was unwilling to adjust my charge, telling me I had to take it up with U-Haul. She did not notify me that there was a problem, and if I hadn’t checked my invoice total I would’ve never found this out. Needless to say, I won’t be using this location again for any reason.

Richard H. en

Grado:

El cliente no dejó un comentario.

DANIEL P. en

Grado:

El cliente no dejó un comentario.

Justin I. en

Grado:

El cliente no dejó un comentario.

KELLY F. en

Grado:

I pre-registered beforehand, and still had to jump through hoops on site (there was no one there, so I was completing on my phone). I had to “await approval” and then got charged incorrectly. So disappointing that you can’t do better.

Kelley G. en

Grado:

The ladies here were very helpful and went out of their way to help us out. Great customer service. The place smells so good too.

Mark B. en

Grado:

Great, friendly, prompt service

DEBROAH S. en

Grado:

No ramp on truck and discovered no dolly. I ordered dolly when I made reservation. I called and could have gone back to Storage plus to get one, but didn't have time. When customer orders dolly with truck it should be aleeady in truck when customer picks up.

Mary Rose M. en

Grado:

Very accommodating and had awesome service

Ray S. en

Grado:

Have a truck that has an accurate speedometer, truck showed under the speed limit, then once I turned the truck off and restarted it, it showed about five mph above the posted speed limit.

Art C. en

Grado:

I set this up with very short notice and they had my truck ready in less than 30 min from me scheduling it. Nice work!

brent J. en

Grado:

Do maintenance on truck before renting. The truck had issues when driving it. The motor got super loud like there was an issue with the exhaust. Then the truck overheated on me so I had to stop for an hour to let it cool down. Super annoying.

Richard E. en

Grado:

The transmission needs to be checked on that truck. It struggled to get past 35 miles an hour. I was afraid it would break down the whole time.

Rose C. en

Grado:

El cliente no dejó un comentario.

Justin A. en

Grado:

El cliente no dejó un comentario.

Don N. en

Grado:

This was a very easy rental. Advance calls were received to verify everything and the truck was ready to go as scheduled.

Jennifer C. en

Grado:

While everything was great for what I needed it for, I was bummed I had to pay $10 more than my original quote as I was not able to get the truck from where I originally had requested. This caused the mileage to go from 4 miles to 12. Otherwise everything else was great!

Thomas O. en

Grado:

the only problem was the gas tank was not full but I took it anyway. The people at the facility were friendly and helpful.

Gregory L. en

Grado:

The truck smelled of cigarette smoke and it was a bit dirty inside. Excellent customer service though!

Deb F. en

Grado:

El cliente no dejó un comentario.

Kurtis B. en

Grado:

Excellent customer service, the employee that getting me checked out and in was very helpful and friendly. Because of this employee I'd use your location again! Thank you

David M. en

Grado:

Easy to check in and out. Thank you for the service.

Evan J. en

Grado:

The drop - off location was wonderfully helpful and made things easy and simple.