Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No after hours for U-Haul. Terrible hours for access to storage. Friendly staff and very clean buildings.
Oscar S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Oscar S
Rating:
5.0
Awesome service
Emma S
Rating:
5.0
Emily was awesome! Very kind and helpful!!!
Jose G
Rating:
5.0
Had to clean the inside a bit but no major problem. Easy process and pick up. Vehicle worked extremely well and glad I rented it since it was raining during most of the drive to Austin, Tx, Ty
Carlos R
Rating:
5.0
Customer did not leave a comment.
Joey V
Rating:
5.0
Very nice and courteous, respectful, could tell you all r good people .
Joyce G
|
Overall Experience
Rating:
5.0
Thank you Storage Place (Lyford) for providing a clean and secure facility to keep my things safe. The staff was friendly and helpful! Thanks again!
Herminia S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
4.0
Customer did not leave a comment.
Rogelio V
Rating:
5.0
Customer did not leave a comment.
Pamela S
Rating:
5.0
Customer did not leave a comment.
Sonia W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Melanie A
Rating:
5.0
Customer did not leave a comment.
Enedelia C
Rating:
5.0
nothing its all perfect n easy
Ivan A
Rating:
5.0
All is good. Excellent service and great value
Rumaldo A
Rating:
5.0
The trailer I rented was in excellent condition when I picked it up and it was a great size for the price. Thank you U-Haul!
Jose C
Rating:
5.0
Had extra charge after return due to Baytown oversight.
Clerk was amazing and on phone for over .5 hr trying to get a resolution, but it appeared to me that she was just dealing with individuals kicking the can down the rd. It cost me a little more, but she got me back on the rd.
Roberto G
Rating:
5.0
Customer did not leave a comment.
Rene Q
Rating:
5.0
N/a
VERONICA T
Rating:
5.0
Customer did not leave a comment.
Daniel V
Rating:
5.0
Everything was great! The employee and the Uhaul were outstanding!
jessica h
Rating:
2.0
When I arrived there was no key box. I was paying 4 temporary workers but had no truck. I was 1.5 hours late to the job and it cost me 90 bucks in labor for labor that was not accomplished.
Leonard M
Rating:
5.0
Customer did not leave a comment.
LUCIO M
Rating:
5.0
Your employee was very friendly and courteous. She made the drop off a very good experience. Diana is an excellent employee. Thank you for a wonderful experience.
