El cliente no dejó un comentario.NIEMA JAVAY B.
Customer Reviews for Storage One
(Distribuidor de U-Haul del vecindario)
Las Vegas, NV 89139
Services at this Location:
- Lun. - vie.: 10 a. m. - 6 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: 10 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LAUREN BRITTANY T.
El cliente no dejó un comentario.Leticia C.
El cliente no dejó un comentario.JOSEPH M.
Great customer service!STEVEN RENE Q.
The checkout thru all does not work. Had to return manually. Everytime it asks you to take a picture, it sends you back to first step, asking for location etcgregory T.
El cliente no dejó un comentario.VALERIE GAY W.
El cliente no dejó un comentario.HAESUNG M.
Employees were great the venue was in pristine condition. I felt welcomed as a customer and will use this location again.Martin G.
There was some Styrofoam in the cargo area but I cleaned it up when I was finished. Make sure the cargo area is clean before the truck goes out.CHARLES B.
Great customer service.PATRICIA L.
PromoteSHARON DENIS Z.
Even though I was incorrectly charged double for services used, every single representative I talked to was incredibly helpful in assisting me to get my refunds and helping me remove the wrong charges off. Electronic system seems faulty, but in person representatives were far from inadequate. Invest more into your actual staff, and I would question the reliability of the electronic services to avoid this problem in the future. One more THANK YOU to every single rep. who helped me. Please check my records to see who I've corresponded with and give them praise. Theyve helped me out tremendously.LAURENCE ALBERT L.
El cliente no dejó un comentario.GERARDO O.
Very poor in terms of cleanlinessTranell B.
A great place to rent a truck, they are nice, clean and great customer service.Anh Viet N.
Everything was better than expected.Steven H.
El cliente no dejó un comentario.GEORGE D.
The gal and guy working on January 30th were very helpful, courteous and professional. This is a rarity in Las Vegas.Erik B.
I think the store operator is very smart and be able to help immediately, she helped me a lot. explain every small details. She explained, things I did not even ask.Pravinkumar P.
Excellent customer service! Thank you!Salvador A.
El cliente no dejó un comentario.DANIEL MITIKU G.
My original booking had to change to a different location so I updated my reservation online and chose a location next to the place I'm moving, which says guarnteed. Which I chose because I don't want to pay mileage since my 2 locations are close to each other. Yet the morning of my pick up, I was informed yet again that I have to pick up the truck somewhere. Which is farther than where I'm moving. Ended up doubling my miles, which is not what I budgeted for.Jose Ponciano L.
El cliente no dejó un comentario.MIRIAM MENDOZA O.
Both attendants were knowledgeable, friendly and helpful!! We will definitely come back here should we need to rent again.GRETA MARIA B.
Omg the guy and Jamie are the bomb! And there's always good candy too! Sweetest people I've met here!DESTINIE RAE ANN M.
El cliente no dejó un comentario.CLAUDIO DAVID M.
You can improve your your storage places by hiring more people like Jayme Esgar! Outstanding Customer service! Explained in full detail, showed us around facility, gave us options and a great personality! I would recommend this place because of your employee! Great Job!DAVID L.
El cliente no dejó un comentario.JOHN N F.
The staff was delightful.CHERYL ANNE S.
You guys were great! I do wish costumers could choose to have the dolly and blankets removed. They were annoyingly in the way!DAMIEN SHAYNE B.
on the pre-rental inspection app, it only allowed one photo to document damage. It should allow at least one photo for each area of inspection.ROBERT ALAN M.
Nothing! Those guys are the bomb! Excellent customer serviceDestinie M.
Had a great experience. Easy pickup and an even easier return! GraciasChristopher B.
Courteous personell that expidited the processCHAD JASON T.
The center seat that folded down was absolutely disgusting! In these Covid times it's imperative that everything is checked. Also the back smelled like rotten food.Lynn H.
El cliente no dejó un comentario.Laura Yanira C.
El cliente no dejó un comentario.Bassanio M.
I paid $82 for a truck that did not come with what was promised. No padding sheets and the wrong dolly, which the StorageOne associate attempted to convince me was an upgrade... specific dollies has specific functions and I got one that did not fit my needs. The process to retrieve the keys through online verification is long, tedious and faulty. It took me 45 minutes on-site to get the truck, and that cost me additional time with the movers assisting me. This could not have been more inconvenient if the truck was in impound! I feel like I got ripped off and won't be giving out any recommendations.Betelham S.
Excellent customer service, keep up the great work!CESAR G.
Excellent Customer Service.MICHAEL WAYNE P.
The staff is wonderful, making the rental process smooth.VIVIANE D F.
El cliente no dejó un comentario.David M.
Combo lock didn't work and was stuck. Called customer service and it took 30 mins to get thru. Then they forgot my appliance dolly. Caused me to be behind a couple of hoursIrma M.
El cliente no dejó un comentario.Jeremy B.
Our customer service experience was not only the best for u-haul, it was the best we have experienced in months. In fact, my wife and I sat in the car trying to recall the last time someone made such a positive impression on us at a place of business. We couldn't remember. I hope this gets back to the staff, and you all get the recognition you deserve, because...Bravo. Keep up the incredible work and from the bottom of our hearts, thank you. We will happily go back to you in the future.CLINTON JAMES A.