Customer Reviews for Storage Inn
(U-Haul Neighborhood Dealer)

976 reviews

877 W Beecher St   Adrian, MI 49221

(517) 265-2932

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 8/31/2024: Closed
  • 9/1/2024: Closed
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: 8:00 am - 12:00 pm
  • 12/25/2024: Closed
  • 12/31/2024: 8:00 am - 12:00 pm
  • 1/1/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(517) 265-2932

877 W Beecher St
Adrian, MI 49221

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/25/2024: Closed
  • 5/26/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 8/31/2024: Closed
  • 9/1/2024: Closed
  • 9/2/2024: Closed
  • 11/28/2024: Closed
  • 12/24/2024: 8:00 am - 12:00 pm
  • 12/25/2024: Closed
  • 12/31/2024: 8:00 am - 12:00 pm
  • 1/1/2025: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

App wouldn't say I was at location. The address was a little off. So I couldn't use the app. But the ladies inside were helpful and nice dealing with my bad day.

Debra Sparks 
Rating:
5.0

Customer did not leave a comment.

katie phillips 
Rating:
5.0

I always get great service from Maple City Glass

john doyle 
Rating:
4.0

Send customer the correct total amount of the bill instead of wrong bill than surprise they lied n the bill is twice as much so wrong also don't make customers wait 4 days to be able to pay the wrong bill that you charged extra

connie mctaggart 
Rating:
5.0

Customer did not leave a comment.

David Ayers 
Rating:
5.0

Customer did not leave a comment.

Kenneth Boback 
Rating:
5.0

Everything went smoothly. Truck was very good and easy to drive. Staff was very friendly, but still professional. Great experience overall. Thank you!

Rebecca Deline 
Rating:
5.0

Charging $1.00 a mile for mileage overage, especially after turning truck in a day early was a shock and highway robbery in my opinion!

Howard Wright 
Rating:
5.0

Used maple city glass for UHaul not only was service fast.they are always friendly,and smiling .I highly recommend Maple City glass for windshield and UHaul

ROBERT PEREZ 
Rating:
5.0

Thanks,moving is never easy,but you surely made a difference.

ROBERT ALLEN 
Rating:
5.0

Customer did not leave a comment.

john doyle 
Rating:
5.0

Everything went smoothly. Great customer service -- helpful and friendly! Thank you, U-Haul Storage Inn on Beecher in Adrian!

Bernardino Piccinini 
Rating:
5.0

Customer did not leave a comment.

DONALD LOUIS 
Rating:
5.0

Customer did not leave a comment.

Chad O'Brien 
Rating:
4.0

Would not recommend u-haul in general, not location specific. Return process was a complete pain. Don't appreciate paying that much for the rental then having to stand in the rain to take a dozen different photos to do the Return process for them. Zero service.

Celeste Morr 
Rating:
5.0

Clean might be pushing it. All the dirt was clearly from the last user returning it on dirt roads.

David Warwick 
Rating:
5.0

Customer did not leave a comment.

SHERRY MCKINNEY 
Rating:
5.0

Always Great Service 👍

phil SKEELS 
Rating:
4.0

Customer did not leave a comment.

Linda Hedden 
Rating:
3.0

Customer did not leave a comment.

KATHERYN KAYE VAN-THEEL 
Rating:
5.0

Customer did not leave a comment.

DEBORAH COX 
Rating:
5.0

Everything was awesome!!

Kathy Ekman 
Rating:
5.0

Customer did not leave a comment.

STEPHEN PYLE 
Rating:
3.0

Customer did not leave a comment.

Ed Pokryfky 
Rating:
5.0

Customer did not leave a comment.

Sherrie Rumler 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS LYNN BLUMENAUER 
Rating:
5.0

Customer did not leave a comment.

Kimberlynn Outman 
Rating:
5.0

None

martha young 
Rating:
5.0

Customer did not leave a comment.

Timothy Easley 
Rating:
5.0

Customer did not leave a comment.

Philip Adorjan 
Rating:
4.0

Customer did not leave a comment.

KIM MOZENA 
Rating:
5.0

Customer did not leave a comment.

Holland Scott 
Rating:
5.0

Customer did not leave a comment.

HANNAH LULHAM 
Rating:
5.0

Don’t change a thing.

Stacey Gleckler 
Rating:
5.0

Customer did not leave a comment.

Tara STAM 
Rating:
1.0

Double charged me for a uhaul

JOSHUA ANTHONY LENNON 
Rating:
3.0

Customer did not leave a comment.

Aaron Jones 
Rating:
5.0

Customer did not leave a comment.

HANNAH LULHAM 
Rating:
5.0

Customer did not leave a comment.

Rodney Meeks 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Dunham 
Rating:
5.0

Cannot think of anything.

NATHAN KANE 
Rating:
5.0

Customer did not leave a comment.

Lizbeth Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Michelle Atkinson 
Rating:
5.0

Customer did not leave a comment.

HANNAH LULHAM 
Rating:
5.0

Great customer service 👏

Charles Newman 
Rating:
5.0

Had trouble with the app otherwise everything was great.

ANITA HOLLAND 
Rating:
5.0

Not a thing! The location is great, the equipment was available, and the staff was outstanding. Highly recommend!

CRAIG WEBSTER SCHELL 
Rating:
5.0

Great service highly recommend

Michael Mackiewicz 
Rating:
4.0

Customer did not leave a comment.

Sally Schuman 
Rating:
4.0

Mobile process is too long. Storage place was good. Would definitely use again but would not use mobile app.

Carol Joslin 
Rating:
5.0

In my eyes nothing. Every thing was wonderful thank you.

jacquelin philo 
Rating:
5.0

Easy return

Steven Johnson 
Rating:
5.0

Manager was super friendly and helpful. Excellent service, clean and well-]organized offices, and great customer service!

Charles Eckardt 
Rating:
5.0

This U-Haul rental retail outlet is the best. ALWAYS great service, equipment is always clean and well maintained, and they have plenty of box stock if you need it.

Richard White 
Rating:
5.0

Customer did not leave a comment.

Ali Ashour 
Rating:
5.0

Customer did not leave a comment.

HANNAH LULHAM 
Rating:
5.0

Customer did not leave a comment.

HANNAH LULHAM 
Rating:
5.0

I had a quick and friendly appointment at pick up. The equipment was like new and work out great. Drop off was painless and quick.

Matt Burghardt 
Rating:
5.0

Customer did not leave a comment.

PATRICIA ZAMORA 
Rating:
5.0

She was great and friendly

Ronnie Graham 
Rating:
2.0

I had to hook up my own trailer

ROLLIN JAMES MATHEWS 
Rating:
5.0

Customer did not leave a comment.

Jerick Timm 
Rating:
5.0

Customer did not leave a comment.

Anna Gregorich 
Rating:
5.0

Customer did not leave a comment.

DILLON JACOB HOWE 
Rating:
5.0

Customer did not leave a comment.

Alexis Burrece 
Rating:
3.0

Customer did not leave a comment.

randy scripter 
Rating:
5.0

Customer did not leave a comment.

Gregory Hanlin 
Rating:
5.0

Other than the 4 emails and 3 text messages before I even picked up the trailer everything went smooth.

Ken Verardi 
Rating:
4.0

Customer did not leave a comment.

Jennifer Speller 
Rating:
5.0

Customer did not leave a comment.

Scott Forrest 
Rating:
3.0

Customer did not leave a comment.

Nancy Vanhorn 
Rating:
5.0

Customer did not leave a comment.

JEREMY FILBER 
Rating:
5.0

Customer did not leave a comment.

Stephens Nelson 
Rating:
5.0

Van had a horrible noise, previous customer left food wrappers behind the driver's seat that I didn't see when I got in oil pressure was very low

collene Allen 
Rating:
4.0

I turned in my trailer 2 days early so hoping I will get a return back onto my credit card. The person at the desk was busy, but very professional.

randy hutchsion 
Rating:
5.0

Customer did not leave a comment.

David Kahler 
Rating:
4.0

Customer did not leave a comment.

Mark Mastellotto 
Rating:
5.0

Customer did not leave a comment.

ASIA COOK 
Rating:
4.0

U- hall needs to work on a better app. Too many Questions. Not sure if you got reserved or not.. return app was a pain too. Drivers door was messed up.

Andrew Pulcifer 
Rating:
5.0

Customer did not leave a comment.

DAWN MARSH 
Rating:
5.0

Customer did not leave a comment.

HANNAH LULHAM 
Rating:
5.0

Wonderful experience with awesome staff at this location! Will definitely use this location for any moving needs I have in the future and will definitely recommend to friends and family!

Holly Pilbeam 
Rating:
5.0

Staff was very pleasant and helpful

Carl Bergren 
Rating:
5.0

Customer did not leave a comment.

beverly olsofsky 
Rating:
4.0

Customer did not leave a comment.

ANTHONY KENNETH 
Rating:
5.0

Very nice experience. I reserved the trailer online and it was ready to go when I picked it up, The U-Haul folks were very pleasant and helpful. They hooked the trailer up for me, checked the lights, and I was good to go.

Keviin Mulligan 
Rating:
5.0

Customer did not leave a comment.

ADRIAN COLLEGE 
Rating:
4.0

Very friendly, helpful and timely service. The overall experience with this U Haul location was superior to any other, and frankly, much better than expected.

Charles Eckardt 
Rating:
5.0

Smooth and easy right when I needed it, thank you so much for such a great rental experience.

Steven Powers 
Rating:
4.0

Location was not well marked for their name.

Steve Westphal 
Rating:
5.0

The service was very good- no issues. They explained things well, made sure the hookup was correct and made it very easy. The drop off video made that easy as well. The trailer did leak, but that was not the local vendor's fault.

Carl McLaughlin 
Rating:
5.0

Customer did not leave a comment.

Leonard Hooker 
Rating:
5.0

Customer did not leave a comment.

Leonard Hooker 
Rating:
5.0

Customer did not leave a comment.

BRIAN WATSON 
Rating:
5.0

Customer did not leave a comment.

Matthew Staninger 
Rating:
5.0

Customer did not leave a comment.

Tim Cole 
Rating:
5.0

Customer did not leave a comment.

ROBIN WHEATON 
Rating:
5.0

Customer did not leave a comment.

Jeremy SCHULTZ 
Rating:
4.0

They changed our drop off location to Tecumseh so after another long call to Uhaul we finally got it accepted in Adrian. We were hot and exhausted and should not have had to waste time with phone calls just to pick up and return the truck. At this point I WOULD NOT recommend Uhaul to anyone.

Warren Anderson 
Rating:
5.0

Customer did not leave a comment.

sherri carter 
No reviews have been submitted for this location.

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