From pick up to drop off. Easy, stress-free and the ataff absolutely freindly. Thanks
LaTrisha C
Customer Reviews for Storage Express I LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly service
Kyle MStaff was great. Truck was there and ready when we went to pick up. Everything was in good working order. Would definitely use this location again.
Erin QJose was awesome! Customer service on point. Friendly, informative, kind, etc. great aspect to the company. Don’t loose him! Thanks Jose!
Stephanie FSimply awesome
christopher bClean out first before you rent out and make sure the mirrors move
ARLINE HTrucks need to be cleaned
felice tThe customer service was A+++. We needed a couple of more days for the U-Haul and they made it so easy. We will definitely use this location for future rentals!
Terry MNeed better management doesn’t care to help the customers at all n just made the whole experience difficult.
Davon SOne worker was very rude yesterday morning when I ask him the price he say I can go somewhere else for a truck when my stuff was there in storage smh
Nelsa DNothing everything was wonderful I just walk in and was able to rent a van same time got it in about ten minutes no lines it was great Thank you
Edith SKeep doing what you are doing
Marva EThe truck was good nice ac and ready to go ..only when I went to gas station the top of the gas cap came off as if the person before me didn't let the office know it need glue to attach again but over all the truck was a good truck
Marcella RNothing customer service was amazing. Clerk friendly and knowledgeable!
Kiala CThe staff was extremely friendly, professional and helpful. Will definitely consider this location for my future moving needs. Keep up the great work guys!
Linda AFriendly staff, easy rental, overall great service!
Chenae JGreat service
Danielle LGood and fast service.
Juan RThere was a problem with the van I was suppose to rent. It had been fixed but not taken off the list to be fixed. They were going to offer the truck at same price as van but I was not sure about driving a big truck. Well they worked on the computer and as I was driving out in the truck they came out to say van could be used. I was so happy. Super nice guys and the place very clean. Van was spotless.
Julie WA great experience. The staff was helpful and knowledgeable
Ronald C👍🏽👍🏽
India RThe two people that I met with were great
John LN/A Mt experience at this location is always great. Thank you Eric & Jose you guys are the BEST
kim lThe guy who helped me was very nice.
Jennifer Sthe employee was exceptional
Paula RYou do run an efficient organization that is difficult to improve upon.
TREVOR CI like a rear camera view , would be a nice touch
Thomas DEric! Was very great helping me he was pleasant
TIFFANY BGreat people
Major AEric is the best!
eric mMy rental pick up was about 20 min later than scheduled because the van was not ready for pick up but the pick up time stayed the same on my receipt. Im not sure if that resulted in an additional fee or not.
Alain NI had an amazing experience … via phone also once I reached the office !!!! Very informative that was a plus 🙂
Shawanda BI didn't have the chance to ask two the gentlemen name but they are both super friendly and helpful. This is definitely my new location for u haul rental. Plus the place is really nice and clean
Huyen NJust keep up the good work
Marcelin GThey were great!
Megan RYou need good
MUHI SEverything was great. Don’t change a thing unless you’re gonna lower the per mile price
ABDIEL NThey were very friendly.
Kaitlyn RCustomer service was great, we were in and out of there very fast,
Stacy-Ann BNothing at this moment, always room for more improvement.
Doris PNothing
Lesrine WNothing
samuel cEric offered the best service!
alex eThe rep was great!
Delroy MNothing at all, it shows much showmanship in doing & given.
Doris PEverything was great !
VICTOR EAlways great customer service and always friendly staff
James Mall went perfectly
Llloyd DThe customer service was good, however the inside of the van was dirty. I saw 3 roaches during my commute. When I first opened the door to enter the vehicle, there was one dead roach just sitting on the floor that I had to remove. It was gross. Please clean driver’s and passenger’s side of the van before the renting them out.
Patrice LThe guy who assisted me was great. He should definitely get a raise
Kerri F