Comentarios del cliente para Storage Depot Port Isabel

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Depot Port Isabel

Grado total:

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Michael M. en

Grado:

Excellent service...easy in/out.

Allan W. en

Grado:

I was happy EXCEPT that I was charged for fuel. I drove the truck not more than 10 miles, put 2 gallons of gas in it and was told that I had not adequately refilled it when I brought it back. It was between 1/2 tank 3/4 but was told when I checked it back in that it orginally was 3/4 full. While it was only $5 I felt I went above and beyond. I know I brought it back with more fuel than when I picked it up but was charged for extra fuel. It is the principal of the matter and I will remember this in the future . I had rented a u haul a month ago and was treated very fairly at another location. I am not happy about this.

Nancy G. en

Grado:

Battery was dead on truck. We kept having to jump start it.

John B. en

Grado:

All was perfect

Patricio T. en

Grado:

El cliente no dejó un comentario.

Richard E. en

Grado:

Great customer service

Phil E. en

Grado:

Don't lose anybody.

Larry L. en

Grado:

El cliente no dejó un comentario.

Maria S. en

Grado:

It was Sunday so they were closed. I was lucky a man next door helped me out and opened the gate and directed me to park! I thank him and God for that.

Hector G. en

Grado:

Staff was very courteous and helpful. Answered all our concerns.

Marc C. en

Grado:

Hard to find a parking spot for the truck when we were done but otherwise very easy to rent, use and return!

KENNETH G. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

El cliente no dejó un comentario.

James A. en

Grado:

I had to help lift the trailer off, the rep couldn't do it by himself, there was no jack on the trailer and I had already hurt my back lifting it. Stinks because I didn't sleep well the next three days of my vacation due to a pulled muscle from the weight of the trailer. The guy was very nice though, wasn't his fault u-haul trailer had no jack and was extremely heavy.

SHIRLEY G. en

Grado:

El cliente no dejó un comentario.

Shirley C. en

Grado:

El cliente no dejó un comentario.

Kevin K. en

Grado:

We reserved the U-Haul online a week before. Had multiple phone calls from the pick up location because they couldn't get their conformation in the online system to work. On pick up day, we waited for over an hour and 15 minutes with the employee trying to get the computer system to work. He mostly complained about his job and talked really poorly about the U-Haul company and their online services. He didn't offer any help and instead waited over an hour to call the 1-800 number for assistance. Overall, I would say that is my family's last time to rent a U-Haul.

Michael P. en

Grado:

El cliente no dejó un comentario.

MICHAEL H. en

Grado:

no problem with the location but a terrible process for the service why should a repeat user have to go thru the entire process each time. what happens if you don't have a smart phone? what happens if no credit card?

Veronica B. en

Grado:

El cliente no dejó un comentario.

david R. en

Grado:

El cliente no dejó un comentario.

Doug S. en

Grado:

Very limited space for truck drop off after hours.

Forrest H. en

Grado:

El cliente no dejó un comentario.

SAM S. en

Grado:

El cliente no dejó un comentario.

Arthur T. en

Grado:

Great guy!

JOANA E. en

Grado:

Jenny Brown is terrific to work with - so organized and friendly.

Joseph G. en

Grado:

Would be a significant improvement if the office could be open more often. It seemed to be closed every time I went there. The only time I found it open was when I picked up the truck.

Elvin B. en

Grado:

Personnel was very, very friendly and helpful I couldn’t have been more pleased I will recommend U-Haul to everyone. !! Thank You Alvin Buman

Adrian S. en

Grado:

Service was EXCELLENT in all aspects, friendly,clean,very helpful and smiles. NO IMPROVEMENT needed, thank you.

Joe B. en

Grado:

The representative was very helpful and very pleasant.