Customer Reviews for Storage Choice
(U-Haul Neighborhood Dealer)

325 comentarios

177 Pruitt Ln   Pearl, MS 39208

(601) 933-2011

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(601) 933-2011

177 Pruitt Ln
Pearl, MS 39208

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The only issue we had was when we booked on line the this location is the one that had the correct truck size. There werd closer loctions to home. This cause us to have to pay more than the alotted mileage due to traveling the opposite way back to house in order to load truck. It was an additional 25 miles which counted against us

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Percy W. 
Clasificación:
5.0

checkin process very easy and clerk very friendly and helpful.

Mary A. 
Clasificación:
5.0

Young man who handled my rental was very friendly, courteous, and helpful!

Albert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
4.0

El cliente no dejó un comentario.

David T. 
Clasificación:
3.0

I reserved the Uhaul online. NOTHING ended up being as I requested. First I reserved pick up at Ridgeland, MS location. Then I requested a 2 day rental and drop off in Hattiesburg. The day before pick up, I get a confirmation with a completely different pick up location 30 min away. The 2 days I requested ended up being 24 hours and we were pushed for time dropping it off at a different location in Hattiesburg than requested. Nothing or noone told us that we would have to take pictures to drop off after hours (UHAUL in Hattiesburg closes at 1 pm!!)- we drop keys in box THEN see the check out process on line requires images of the odometer inside the car when cracked and more pics of the inside. Terrible overall experience.

Brian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wes H. 
Clasificación:
5.0

They came through at the last minute. I had a reservation scheduled for a 9:15 pick up at Ridgeland Mini Storage, but the prior occupant did not return it. So we were left without a truck even calling the toll free number. We didn't give up and called around town to every location, and this location came through. BUT I WANT A REFUND FOR MY FIRST RESERVATION. A COMPLAINT HAS BEEN SUBMITTED

Sonya E. 
Clasificación:
5.0

El cliente no dejó un comentario.

walter M. 
Clasificación:
5.0

The gentleman was very nice and they answered the phone when I called…no recording or computer automated crap. I got a human that could help. This was probably the best experience I had while moving to my new home!

Doris R. 
Clasificación:
4.0

All good and very pleased!

Leslie B. 
Clasificación:
5.0

Once we corrected the appointment error from the phone call which assigned me a truck from the wrong UHaul in Pearl, this was a mistake made by the person I called. I told them that I lived just around the corner from the one I listed and yet they assigned me the other one anyway. The man who helped me correct this error was very kind and helpful. The woman who received the truck that afternoon was also very helpful. This location was much better than the one on Hwy. 80 in Pearl!

Glenn H. 
Clasificación:
5.0

Great customer service!

Shirley G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nona V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ada M. 
Clasificación:
5.0

Excellent Service!

Bruce B. 
Clasificación:
5.0

Very nice people

Charles M. 
Clasificación:
5.0

Very friendly and professional. I would recommend them hands down.

PAM R. 
Clasificación:
5.0

polite staff

Daniel Z. 
Clasificación:
4.0

Staff was courteous and helpful

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh H. 
Clasificación:
1.0

I reserved this rental two weeks in advance. My pick up location was changed by UHaul the day before pick up time. I contacted customer service was rudely told take it or leave that she did not care. When I asked a question I was told to shut up take it or leave it. So I was in a tight spot so I took the new location. Upon arrive for pick up they did not have a truck for me. I was forced to take an old worn out piece of junk. I did not know how bad it was till I was on the road heading home and it was too late at that point to complain. The truck was loaded and we were heading back to Tennessee. I would not recommend U Haul to a dog.

Travis F. 
Clasificación:
5.0

Good experience the only down fall is.. I rented it for 3 days returned in two and was still changed for three days..

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon C. 
Clasificación:
3.0

To improve the next customer experience, I would suggest making sure valid contracts are in place BEFORE the customer has driven 300+ miles in the uhaul. The truck was very clean in the cab and in the back. The front end seriously needs to be aligned. I felt like I was fighting the steering wheel for 14 hours. This was very difficult to handle while towing another vehicle.

Amy C. 
Clasificación:
5.0

This end of the trip was quick, efficient and friendly. The employee walked out to the truck with me. closed out my rental and sent me on my way with a smile.

Kenneth Y. 
Clasificación:
4.0

We dropped the truck off at this location: 5810 San Pedro Avenue San Antonio, TX 78212

Tawandya W. 
Clasificación:
5.0

all was good

HARVEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOLLIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew J. 
Clasificación:
4.0

Just be a bit more understanding when unexpected issues pop up. One employee was super nice. Two others... not so much

DANI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLIE M. 
Clasificación:
3.0

Clean the trucks.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenour R. 
Clasificación:
4.0

The opnly issue with the truck was the passenger door would not close all the way. This caused an exceptional amount of noise in the cab.I tried to close the door in every way with no success.

HARVEY W. 
Clasificación:
3.0

HAVE GUARANTEED EQUIPMENT SUCH AS DOLLIES AT THE PICKUP LOCATION , INSTEAD OF HAVING A CUSTOMER RUN TO SEVERAL OTHER LOCATIONS IN ORDER TO PICK UP THE DOLLIES. ITS NOT THIS LOCATION ALONE, AS OTHER LOCATIONS DID NOT HAVE ANY DOLLIES EITHER. IT IS DIFFICULT TO MOVE WITHOUT DOLLIES

BENJAMIN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RALPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
4.0

Stop making people pay a deposit to use cash.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYANT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

EMILY H. 
Clasificación:
4.0

The truck was not safe the transmission or engine was very dangerous and the manager knew about it Very unsafe

JOSEPH T. 
Clasificación:
5.0

Maintain the vehicles properly. The vehicle had poor visibility at night which is extremely dangerous. Poor handling. I felt that I couldn't keep the wheel straight. The vehicle was clean.

Leanthony B. 
Clasificación:
5.0

No improvement necessary. This was the best U-Haul Representative I have ever experienced. I will return to this location for every rental. You had best keep this man.

BRYANT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT LEE Z. 
Clasificación:
3.0

The truck engine and transmission was very dangerous and unsafe!

JOSEPH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VARUN KUMAR REDD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lydia J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheena J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick U. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNIE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE J. 
Clasificación:
3.0

El cliente no dejó un comentario.

BENJAMIN M. 
Clasificación:
5.0

I haven't received my deposit refund

WENDELL Y. 
Clasificación:
5.0

The people I dealt with were wonderful. The U-Haul business model of regional deployment of vehicles is EXTREMELY DISAPPOINTING. I ALWAYS have issues obtaining the vehicle I reserved at the place I reserved it. It makes for stressful Uhaul drama during the last few days before scheduled pick up. My Truck is never available (3 x in 3 years) despite a reservation.

JANET L. 
Clasificación:
5.0

El cliente no dejó un comentario.

OWEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
3.0

Dropped off after hours

CHUCK M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBORAH S. 
Clasificación:
5.0

Make online check out process shorter. Owner of storage unit was perfect and extremely helpful! He should be sent a bonus for his hard work and customer service.

KATELYN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarvis D. 
Clasificación:
5.0

FREINDLY

VERA P. 
Clasificación:
5.0

Awesome people.

Christina W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

The guy that helped me was SO nice and showed me and explained how to hook up the trailer since I was inquisitive. Also let me come pick up early since I was worried it might rain soon! Very nice and made things very easy

Hannah S. 
Clasificación:
5.0

N/C

AMANDA H. 
Clasificación:
5.0

No improvements are needed. This place was great to deal with and I'll be returning because of the ease of use, friendliness and cost savings to me.

JOSHUA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C. 
Clasificación:
5.0

The Customer Service was great and the only improvement needed is the employees should wear a mask 😷 when serving the Customers

Doris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL FAMA O. 
Clasificación:
5.0

Best u haul in the metro. Jon solved my problems and put my mind at ease on this tuff move.

ernest H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Schon J. 
Clasificación:
5.0

They went above and beyond to accommodate me!!! Great customer service!!!!

DAVE C. 
Clasificación:
5.0

Experience it was great

daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Buddy G. 
Clasificación:
5.0

Easy turn in. Guy was very friendly and will use him in the future with my daughter's move.

sheila G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katty N. 
Clasificación:
5.0

The person (John) at the location was very nice but the Uhaul customer service people were very rude. Besides dealing with John the whole experience was horrible and stressful.

Wendi H. 
Clasificación:
4.0

Everything was fine but the vehicle inside was just nasty. Used about a whole tube of Clorox wipes to clean it before we would get in it. Can't be too safe.

Pam K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hitesh D. 
Clasificación:
5.0

Easy easy easy. Clean and ran well.

eric M. 
Clasificación:
4.0

Everything was ready for me to pick up and go!! Great experience!! Would recommend again!! Thank you

Jane B. 
No se han enviado comentarios para esta ubicación.

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