Customer Reviews for Storage Choice Gulfport LLC
(U-Haul Neighborhood Dealer)

489 reviews

2303 E Pass Rd   Gulfport, MS 39507
(Debuys Rd)

(228) 604-4048

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 604-4048

2303 E Pass Rd
Gulfport, MS 39507
(Debuys Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5:30 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The employees are very nice i need a truck fast and a storage. They made it happen it on took less than 10 minutes great service. All in one place

Reford Jones 
Rating:
5.0

Customer did not leave a comment.

Jeana West 
Rating:
4.0

Customer did not leave a comment.

Freddie turner 
Rating:
5.0

Customer did not leave a comment.

Charlotte Johnson 
Rating:
5.0

Customer did not leave a comment.

Nataschja Urban 
Rating:
5.0

Whitney was very accomodating

James Dupuis 
Rating:
5.0

Customer did not leave a comment.

Javinet Beltran 
Rating:
5.0

Absolutely nothing. My experience was great.

Stacy Wilson 
Rating:
5.0

Service was friendly and the truck was in great condition. I’ll definitely recommend

Fione Gowan 
Rating:
5.0

Absolutely nothing, my experience was perfect and I will be back.

Zimesha Brown 
Rating:
5.0

Customer did not leave a comment.

Jean Hust 
Rating:
3.0

Did not receive the e-receipt

Doug Laughter 
Rating:
1.0

The truck was disgusting, the location overcharged, and the wheel alignment was awful. It was a dangerous vehicle to operate. I will not be back.

ASHLEY ROSADO 
Rating:
5.0

Everything was great.

Veronica Walker 
Rating:
3.0

Drove like a tank driving over a tank. Absolutely terrible driving.

Austin Asher 
Rating:
2.0

Please clean the trucks(smell like smoke) better and check for object in tires(had to wait until tire replacement after saying something were in the tire.

Frederick Young 
Rating:
3.0

Very dirty truck and it smelled

Jason Conley 
Rating:
5.0

Customer did not leave a comment.

Lindsay Scarrott 
Rating:
5.0

Everything was good 👍 😌 great customer service

Rodney lampkin 
Rating:
5.0

We dropped off in Saturday at 1:00 and they were closed. Parked the truck locked it uo and put the key in the night drop box.

Gary PINA 
Rating:
5.0

Customer did not leave a comment.

Deberah Couvillion 
Rating:
5.0

Customer did not leave a comment.

wendy erickson 
Rating:
5.0

Nothing comes to mind. Great customer service.

Wendell Thomas 
Rating:
5.0

Customer did not leave a comment.

Jennifer Holmes 
Rating:
3.0

The agent at the desk was extremely nice. When we got to our destination we opened the truck and there was a mattress and other trash in the back of the truck I immediately called the agent immediately.

lori schadewald 
Rating:
5.0

I had to go to this place because my original venue had no one there for me to pick up my pre rented truck. Check on who you allow to rent your trucks. Storage Choice was a life safer!

Gretchen Brochard 
Rating:
5.0

The rental was quick and reasonable. The salesperson was very friendly, helpful, and had great customer service.

Stacy Wilson 
Rating:
5.0

There was something mechanically wrong with the truck. We spent $20 going down the street and back, and there’s also a rattling noise under the truck as well as a gasoline smell in the cab. I think it’s time to retire this 2000s model uhaul.

Ashley Francis 
Rating:
4.0

Customer did not leave a comment.

BRENDA FISHEL 
Rating:
5.0

Best customer service ever! She was nice and kind and made sure that my every need was met.

Leukia Thornton 
Rating:
5.0

i was supposed to pick up the trailer at the simons rental place on calivette street in biloxi...upon arrival i noticed a black bow on the door and know that it meant they had a death in the family so they were closed that day....fortunately your routing station in jackson mississippi relocated my rental tothe east pass road location and the gentleman there was very nice and helpful the equiptment was in great shape and your rental agant was extremely helpful i will always rent from uhaul at any location

Donald Eckert 
Rating:
5.0

Great service

Valinda Pullen 
Rating:
5.0

Customer did not leave a comment.

Joseph McDevitt 
Rating:
5.0

Customer did not leave a comment.

DEBORAH THURMAN 
Rating:
5.0

Customer did not leave a comment.

Christina Pittman 
Rating:
5.0

Customer did not leave a comment.

Aqueelah Moore 
Rating:
5.0

Customer did not leave a comment.

GERY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Macon Wright 
Rating:
5.0

Customer did not leave a comment.

Carmen Smith 
Rating:
5.0

Customer did not leave a comment.

David Dell 
Rating:
4.0

Customer did not leave a comment.

ARTHELLIS KENNEDY 
Rating:
5.0

The Ramp on Truck was way to Short , as a matter of fact it was downright unsafe!!! The steep angle created by the short lentgh made it impossible to handle a truck cart by yourself. I've always rented and recommend'd U-Haul, but thinking twice the next time after I inspect the length of the Ramp. The length of the loading/unloading ramp is an essential part of the whole moving process. But if you(U-Haul) continues with a short changing of loading ramps, I do not see a bright future ahead!! Harry N. Eberle

Harry Eberle 
Rating:
5.0

I could not move the seat up.

THESSALY WALKER 
Rating:
5.0

Customer did not leave a comment.

Christopher Knear 
Rating:
3.0

Uhaul sent me wrong location.. Address very difficult do to 2 city addreses very close. confusing and you sent me wrong place

Bob Zepik 
Rating:
3.0

Customer did not leave a comment.

Ryan Mahan 
Rating:
3.0

Customer did not leave a comment.

JEFFREY HULUM 
Rating:
1.0

Customer service is ABSOLUTELY TERRIBLE. THE WHOLE COMPANY IS GARBAGE.

Gerald Groue 
Rating:
5.0

Customer did not leave a comment.

William Linville 
Rating:
5.0

Customer did not leave a comment.

paula rutland 
Rating:
5.0

Nothing. It would be great if uhaul could make all uhaul locations perform like this one. Great support. Thank you.

RICHARD BLACKWELL 
Rating:
5.0

Customer did not leave a comment.

SHELITA BROWN 
Rating:
5.0

Customer did not leave a comment.

Stefanie Szerszenski 
Rating:
5.0

Customer did not leave a comment.

MARY MULLINAX 
Rating:
5.0

Customer did not leave a comment.

JAMIE MCCLEAVE 
Rating:
5.0

The gentleman that helped me was wonderful and patient with me. Well definitely be use this location again.

LISSETTE OTERO 
Rating:
5.0

Stop changing the pick location from the location the customer requested.

MICHAEL HOSTON 
Rating:
5.0

Nothing at the moment.

Darrick Lowery 
Rating:
5.0

Nice to work with.

Sonja Sheffield 
Rating:
5.0

Customer did not leave a comment.

Bruce Rogers 
Rating:
5.0

service was great

PATRICK OWENS 
Rating:
5.0

Excellent service

Graham Newman 
Rating:
3.0

Customer did not leave a comment.

Branden Relyea 
Rating:
5.0

Friendly, courteous and helpful. Great service in and out.

Vince Mitchell 
Rating:
5.0

Everything is always clean and organized. Don’t changed anything because what you have works great.

BILLY WEST 
Rating:
5.0

Customer did not leave a comment.

Kristie Hubbard 
Rating:
5.0

Customer did not leave a comment.

Craig Cooper 
Rating:
5.0

Customer did not leave a comment.

Shamika Chiles 
Rating:
5.0

Truck was ready on time and sanitized. Long time customer of this location for storage and rental. Always excellent service.

SHELIA WOOD 
Rating:
5.0

Trailer was dirty inside clay r esidue on floor

Billy Summers 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Caccimelio 
Rating:
5.0

Customer did not leave a comment.

Ann Hagood 
Rating:
5.0

Friendly, helpful staff. Made it easy to rent and return the truck.

Orin Jenckes 
Rating:
5.0

Very friendly staff.

Monica Matturri 
Rating:
4.0

Customer did not leave a comment.

Michael Wilson 
Rating:
5.0

They were extremely helpful and accommodating.

Kelly Palermo 
Rating:
5.0

You folks at choice rentals are great. What I didn’t like was getting an email from corporate at 930pm telling me that I had to be the return location to verify and photograph the truck to prove that I had indeed returned it AND being told I would be charged additional fees if I failed to do so. Using the link provided I was unable to upload my location and the link stopped at that point causing me to have to call customer service. Totally unnecessary. The pinhead at corporate UHaul that thought this up needs to use this service in the real world. Oh Lordy how did we ever function before smartphones???

Robert Cloonan 
Rating:
5.0

Customer did not leave a comment.

ron gore 
Rating:
5.0

Customer did not leave a comment.

Russell Weatherly 
Rating:
5.0

I can’t remember his name but he was extremely helpful I would definitely recommend this location to anyone who needs a uhaul

Steven Diggs 
Rating:
3.0

The final location was good, but I was late to a meeting and took an hour to find a location after I was sent to a closed location to pick up after scheduling the day before. Very frustrating and stressful. Jill Thibodaux

Jill Thibodaux 
Rating:
4.0

The guys at Storage Choice were very nice and professional. Equipment rating is due to the trailer leaking after it rained, getting my belongings wet. It appears this has been a problem before seeing the repaired areas in both the upper front corners of the interior. I discovered a small wet area near the center of the trailer, but the worst was the front center...I could wring water from a blanket we used to wrap a table, and several boxes were wet.

Robert Cothron 
Rating:
5.0

Customer did not leave a comment.

joseph stuckey 
Rating:
5.0

Customer did not leave a comment.

Leo Brown 
Rating:
5.0

Customer did not leave a comment.

Amijune Cotton 
Rating:
5.0

Outstanding service! I would highly recommend this place.

Melinda Brunelle 
Rating:
5.0

Customer did not leave a comment.

james myron 
Rating:
5.0

Customer did not leave a comment.

Raymond ebberman 
Rating:
5.0

Customer did not leave a comment.

john fraser 
Rating:
5.0

Customer did not leave a comment.

Ray ebberman 
Rating:
5.0

Customer did not leave a comment.

chad petry 
Rating:
3.0

Customer did not leave a comment.

Joan Lampley 
Rating:
5.0

Customer did not leave a comment.

Nyana Whitiker 
Rating:
5.0

Customer did not leave a comment.

Mary Gordon 
Rating:
5.0

Keep being customer friendly and continue to be appreciative

william webb 
Rating:
5.0

Customer did not leave a comment.

Ray ebberman 
Rating:
5.0

Absolutely nothing wrong and were completely amazing.

TYLER HOLLAND 
Rating:
5.0

Customer did not leave a comment.

moez larbi 
Rating:
4.0

Customer did not leave a comment.

Max Baldwin 
Rating:
2.0

The truck has a water leak in the cargo area in the front top left corner. This damaged several personal items and delayed me from moving while it was Raining.

Jeremy Odom 
No reviews have been submitted for this location.

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