Customer Reviews for Storage Choice Pearl LLC
(U-Haul Neighborhood Dealer)

386 reviews

177 Pruitt Ln   Pearl, MS 39208

(601) 933-2011

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(601) 933-2011

177 Pruitt Ln
Pearl, MS 39208

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Buddy Smith 
Rating:
5.0

Customer did not leave a comment.

johnny jackson 
Rating:
5.0

Once again U-HAUL delivered a 5 STAR experience and provided excellent service, amazing equipment, fast turnaround, and super friendly staff to complete my transaction. I highly recommend U-HAUL to anyone who desires excellent service and the highest quality of equipment for their next move. Thank you, Richard Vinson

Richard Vinson 
Rating:
5.0

Customer did not leave a comment.

Naveenkumar Nuggu 
Rating:
5.0

Very nice and polite and helpful

Carolyn Smith 
Rating:
5.0

Customer did not leave a comment.

Theresa Owens 
Rating:
5.0

Great customer service very satisfied

BARRY PINNIX 
Rating:
5.0

Customer did not leave a comment.

Lisa Chism 
Rating:
5.0

Customer did not leave a comment.

Tawakia Hawkins 
Rating:
5.0

Thank you all so much for having the things we needed. The process was easy and fast. I definitely recommend this place. Thank you all!

David Parker 
Rating:
3.0

Customer did not leave a comment.

Jenny DelRosso 
Rating:
4.0

Customer did not leave a comment.

Keith Bradford 
Rating:
5.0

Customer did not leave a comment.

Jason Avery 
Rating:
5.0

Everything was great 👍

James Green 
Rating:
2.0

When I dropped off the truck no one was there. I did the self turnin

Kenneth Dear 
Rating:
5.0

Customer did not leave a comment.

Jonathan Kemery 
Rating:
5.0

Eddie was professional, efficient, and very helpful! We were in and out very quickly. He assisted my son in getting the trailer all hooked up and making sure all the electrical was working. It was a great experience and wonderful customer service!

AMY KIRKPATRICK 
Rating:
5.0

Friendly and prompt service.

Carla Hayward 
Rating:
5.0

So kind of service.

Jing Zheng 
Rating:
5.0

Customer did not leave a comment.

Perry Everett 
Rating:
5.0

The guys at the counter could not be anymore help than they were. I would 100% use them again and recommend them to everyone.

Bobby Brown 
Rating:
5.0

Customer did not leave a comment.

Pam Butts 
Rating:
4.0

Customer did not leave a comment.

Mary Guess 
Rating:
5.0

Customer did not leave a comment.

REBECCA BAILEY 
Rating:
5.0

Everything was in good condition no problems with trailer

Thomas Baker 
Rating:
5.0

I dealt with Eddie Moore and he was extremely helpful!

Kristen Chappell 
Rating:
5.0

Eddie was great!!!

Monique Davis 
Rating:
4.0

Customer did not leave a comment.

REBECCA BAILEY 
Rating:
5.0

Customer did not leave a comment.

Nico Campbell 
Rating:
4.0

Van was not completely clean when we picked it up. We had to finish cleaning ourselves.

Edward Niles 
Rating:
5.0

The store is Pearl did a wonderful job. The first two places that I scheduled a reservation, both were extremely poor customer service and well below average. I finally showed up in the Pearl location. I should have gone to Pearl first.

George Wiegand 
Rating:
2.0

Check installation better..came loose 10 minutes after picking up..had blow out on right tire...took 3 hours to get service.

tommy ross 
Rating:
5.0

Counter staff very very friendly and knowledgeable, something you don't see much of anymore. Would send my friends/family here anytime.

samuel Simmons 
Rating:
4.0

Customer did not leave a comment.

Teresa Tillman 
Rating:
5.0

Nothing. Excellent service and the people were very friendly

MAURICE MALONE 
Rating:
5.0

Customer did not leave a comment.

Kenny Ellis 
Rating:
5.0

Customer did not leave a comment.

Douglas Haynes 
Rating:
5.0

The Manager Eddie Moore 601-939-8382 was a great help- customer service excellent Leonce

leonce Collins 
Rating:
5.0

Gas mileage

Loucelia Terrell 
Rating:
5.0

Customer did not leave a comment.

RICK Miller 
Rating:
5.0

Customer did not leave a comment.

Theresa Singleton 
Rating:
5.0

The young man was very kind and helpful. He unhooked my rental truck in record time.

Teresa Love 
Rating:
5.0

I was very impressed with Eddie. He did a great job.

Wayne Bridges 
Rating:
5.0

Customer service very good, great job Uhaul

Mike McFarland 
Rating:
1.0

Customer did not leave a comment.

Chris McDonald 
Rating:
5.0

Customer did not leave a comment.

MARLON STUMP 
Rating:
5.0

Customer did not leave a comment.

Courtney Reed 
Rating:
5.0

Eddie took great care of me and my needs

William Crittenten 
Rating:
5.0

Customer did not leave a comment.

DELEESHIA WEATHERSBY 
Rating:
5.0

Customer did not leave a comment.

Joseph McDevitt 
Rating:
5.0

Customer did not leave a comment.

Chandler King 
Rating:
5.0

Customer did not leave a comment.

Eugene Price 
Rating:
5.0

Customer did not leave a comment.

Eugene Price 
Rating:
1.0

This is a rating for store located @ 4494 US-80 E, Pearl, MS 39208 The KID in the store is very slow, not professional, does not care about customers time, does not stay off HIS phone while doing sale. And to top off the poor experience the card that I used for the sale had not been used for 94 days and within 3 hours I had over $424.61 charged on it from two different men's clothing stores. Not that there will be anything done about it, but you asked.

Richard Carleton 
Rating:
5.0

The guy was an Old Miss fan. Wish he liked MS State. Nice people.

David Escudero 
Rating:
5.0

Rented the 26 ft beast. It was a new truck with 5k miles. I was skeptical that it was a v6 gas engine hauling a car trailer and 26ft of stuff but heading out on the road for 500 mile trip it the (Ford F650) performed beautifully with car in tow. The equipment was ready to go as promised at the pickup facility and the staff friendly.

David Burnham 
Rating:
5.0

Customer did not leave a comment.

Annie Plunkett 
Rating:
5.0

Customer did not leave a comment.

Parker Hulsey 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Sellers 
Rating:
5.0

Customer did not leave a comment.

matthew haik 
Rating:
5.0

Customer did not leave a comment.

Guy Boyll 
Rating:
5.0

The only issue we had was when we booked on line the this location is the one that had the correct truck size. There werd closer loctions to home. This cause us to have to pay more than the alotted mileage due to traveling the opposite way back to house in order to load truck. It was an additional 25 miles which counted against us

William Coleman 
Rating:
5.0

Customer did not leave a comment.

Percy Wair 
Rating:
5.0

checkin process very easy and clerk very friendly and helpful.

Mary Andress 
Rating:
5.0

Young man who handled my rental was very friendly, courteous, and helpful!

Albert Lively 
Rating:
5.0

Customer did not leave a comment.

Charles Weathersby 
Rating:
4.0

Customer did not leave a comment.

David Tidwell 
Rating:
3.0

I reserved the Uhaul online. NOTHING ended up being as I requested. First I reserved pick up at Ridgeland, MS location. Then I requested a 2 day rental and drop off in Hattiesburg. The day before pick up, I get a confirmation with a completely different pick up location 30 min away. The 2 days I requested ended up being 24 hours and we were pushed for time dropping it off at a different location in Hattiesburg than requested. Nothing or noone told us that we would have to take pictures to drop off after hours (UHAUL in Hattiesburg closes at 1 pm!!)- we drop keys in box THEN see the check out process on line requires images of the odometer inside the car when cracked and more pics of the inside. Terrible overall experience.

Brian Ragazzi 
Rating:
5.0

Customer did not leave a comment.

kim whittington 
Rating:
4.0

Customer did not leave a comment.

Wes Harris 
Rating:
5.0

They came through at the last minute. I had a reservation scheduled for a 9:15 pick up at Ridgeland Mini Storage, but the prior occupant did not return it. So we were left without a truck even calling the toll free number. We didn’t give up and called around town to every location, and this location came through. BUT I WANT A REFUND FOR MY FIRST RESERVATION. A COMPLAINT HAS BEEN SUBMITTED

Sonya Edmond 
Rating:
5.0

Customer did not leave a comment.

walter martin 
Rating:
5.0

The gentleman was very nice and they answered the phone when I called…no recording or computer automated crap. I got a human that could help. This was probably the best experience I had while moving to my new home!

Doris Rogers 
Rating:
4.0

All good and very pleased!

Leslie Bingham 
Rating:
5.0

Once we corrected the appointment error from the phone call which assigned me a truck from the wrong UHaul in Pearl, this was a mistake made by the person I called. I told them that I lived just around the corner from the one I listed and yet they assigned me the other one anyway. The man who helped me correct this error was very kind and helpful. The woman who received the truck that afternoon was also very helpful. This location was much better than the one on Hwy. 80 in Pearl!

Glenn Hoskins 
Rating:
5.0

Great customer service!

Shirley Gossett 
Rating:
4.0

Customer did not leave a comment.

Nona Vickers 
Rating:
5.0

Customer did not leave a comment.

Joe Rankin 
Rating:
4.0

Customer did not leave a comment.

CARL FLEMING 
Rating:
5.0

Customer did not leave a comment.

Kimberly Sarrett 
Rating:
5.0

Customer did not leave a comment.

Paul Blanco 
Rating:
5.0

Customer did not leave a comment.

Ada Maynard 
Rating:
5.0

Excellent Service!

Bruce Bryan 
Rating:
5.0

Very nice people

Charles Mathis 
Rating:
5.0

Very friendly and professional. I would recommend them hands down.

PAM ROBBINS 
Rating:
5.0

polite staff

Daniel Zulauf 
Rating:
4.0

Staff was courteous and helpful

John Emnace 
Rating:
5.0

Customer did not leave a comment.

Jim Cowley 
Rating:
5.0

Customer did not leave a comment.

Raven Robinson 
Rating:
5.0

Customer did not leave a comment.

Josh HARDESTAY 
Rating:
1.0

I reserved this rental two weeks in advance. My pick up location was changed by UHaul the day before pick up time. I contacted customer service was rudely told take it or leave that she did not care. When I asked a question I was told to shut up take it or leave it. So I was in a tight spot so I took the new location. Upon arrive for pick up they did not have a truck for me. I was forced to take an old worn out piece of junk. I did not know how bad it was till I was on the road heading home and it was too late at that point to complain. The truck was loaded and we were heading back to Tennessee. I would not recommend U Haul to a dog.

Travis Frazier 
Rating:
5.0

Good experience the only down fall is.. I rented it for 3 days returned in two and was still changed for three days..

David Wade 
Rating:
5.0

Customer did not leave a comment.

Jon Comans 
Rating:
3.0

To improve the next customer experience, I would suggest making sure valid contracts are in place BEFORE the customer has driven 300+ miles in the uhaul. The truck was very clean in the cab and in the back. The front end seriously needs to be aligned. I felt like I was fighting the steering wheel for 14 hours. This was very difficult to handle while towing another vehicle.

Amy Coke 
Rating:
5.0

This end of the trip was quick, efficient and friendly. The employee walked out to the truck with me. closed out my rental and sent me on my way with a smile.

Kenneth Young 
Rating:
4.0

We dropped the truck off at this location: 5810 San Pedro Avenue San Antonio, TX 78212

Tawandya Weathersby 
Rating:
5.0

all was good

HARVEY WASHINGTON 
Rating:
5.0

Customer did not leave a comment.

DOLLIE SCOGGINS 
Rating:
5.0

Customer did not leave a comment.

Will Lindsey 
Rating:
3.0

Customer did not leave a comment.

Matthew Junkin 
No reviews have been submitted for this location.

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