Customer Reviews for Storage Choice LLC
(Distribuidor de U-Haul del vecindario)

283 comentarios

177 Pruitt Ln   Pearl, MS 39208

(601) 933-2011

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(601) 933-2011

177 Pruitt Ln
Pearl, MS 39208

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jenour R. 
Clasificación:
4.0

The opnly issue with the truck was the passenger door would not close all the way. This caused an exceptional amount of noise in the cab.I tried to close the door in every way with no success.

HARVEY W. 
Clasificación:
3.0

HAVE GUARANTEED EQUIPMENT SUCH AS DOLLIES AT THE PICKUP LOCATION , INSTEAD OF HAVING A CUSTOMER RUN TO SEVERAL OTHER LOCATIONS IN ORDER TO PICK UP THE DOLLIES. ITS NOT THIS LOCATION ALONE, AS OTHER LOCATIONS DID NOT HAVE ANY DOLLIES EITHER. IT IS DIFFICULT TO MOVE WITHOUT DOLLIES

BENJAMIN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RALPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
4.0

Stop making people pay a deposit to use cash.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYANT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

EMILY H. 
Clasificación:
4.0

The truck was not safe the transmission or engine was very dangerous and the manager knew about it Very unsafe

JOSEPH T. 
Clasificación:
5.0

Maintain the vehicles properly. The vehicle had poor visibility at night which is extremely dangerous. Poor handling. I felt that I couldn't keep the wheel straight. The vehicle was clean.

Leanthony B. 
Clasificación:
5.0

No improvement necessary. This was the best U-Haul Representative I have ever experienced. I will return to this location for every rental. You had best keep this man.

BRYANT B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT LEE Z. 
Clasificación:
3.0

The truck engine and transmission was very dangerous and unsafe!

JOSEPH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VARUN KUMAR REDD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lydia J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheena J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick U. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNIE T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE J. 
Clasificación:
3.0

El cliente no dejó un comentario.

BENJAMIN M. 
Clasificación:
5.0

I haven't received my deposit refund

WENDELL Y. 
Clasificación:
5.0

The people I dealt with were wonderful. The U-Haul business model of regional deployment of vehicles is EXTREMELY DISAPPOINTING. I ALWAYS have issues obtaining the vehicle I reserved at the place I reserved it. It makes for stressful Uhaul drama during the last few days before scheduled pick up. My Truck is never available (3 x in 3 years) despite a reservation.

JANET L. 
Clasificación:
5.0

El cliente no dejó un comentario.

OWEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
3.0

Dropped off after hours

CHUCK M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBORAH S. 
Clasificación:
5.0

Make online check out process shorter. Owner of storage unit was perfect and extremely helpful! He should be sent a bonus for his hard work and customer service.

KATELYN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarvis D. 
Clasificación:
5.0

FREINDLY

VERA P. 
Clasificación:
5.0

Awesome people.

Christina W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

The guy that helped me was SO nice and showed me and explained how to hook up the trailer since I was inquisitive. Also let me come pick up early since I was worried it might rain soon! Very nice and made things very easy

Hannah S. 
Clasificación:
5.0

N/C

AMANDA H. 
Clasificación:
5.0

No improvements are needed. This place was great to deal with and I'll be returning because of the ease of use, friendliness and cost savings to me.

JOSHUA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C. 
Clasificación:
5.0

The Customer Service was great and the only improvement needed is the employees should wear a mask 😷 when serving the Customers

Doris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL FAMA O. 
Clasificación:
5.0

Best u haul in the metro. Jon solved my problems and put my mind at ease on this tuff move.

ernest H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Schon J. 
Clasificación:
5.0

They went above and beyond to accommodate me!!! Great customer service!!!!

DAVE C. 
Clasificación:
5.0

Experience it was great

daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Buddy G. 
Clasificación:
5.0

Easy turn in. Guy was very friendly and will use him in the future with my daughter's move.

sheila G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katty N. 
Clasificación:
5.0

The person (John) at the location was very nice but the Uhaul customer service people were very rude. Besides dealing with John the whole experience was horrible and stressful.

Wendi H. 
Clasificación:
4.0

Everything was fine but the vehicle inside was just nasty. Used about a whole tube of Clorox wipes to clean it before we would get in it. Can't be too safe.

Pam K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hitesh D. 
Clasificación:
5.0

Easy easy easy. Clean and ran well.

eric M. 
Clasificación:
4.0

Everything was ready for me to pick up and go!! Great experience!! Would recommend again!! Thank you

Jane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerone T. 
Clasificación:
3.0

Charge the correct prices

Derrick J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Friendly, helpful, and great prices

Kenneth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamika J. 
Clasificación:
3.0

El cliente no dejó un comentario.

David W. 
Clasificación:
4.0

Have balls for sale and maybe rental

noel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

norman M. 
Clasificación:
2.0

Upon arriving to get my u-haul, the representative was rude. The hours of operation for this location are until 6. I arrived at 5:30, rather than 5:00 for my reservation, due to unforeseen circumstances. The representative said she had somewhere to be, and she was waiting for me, rather than the close of business. She also informed me there was not a dolly to rent, even though it was confirmed in the reservation. Overall, it was an unpleasant experience. Gracias.

Adam C. 
Clasificación:
3.0

The only problem I had at that location the associate didn't know if she had the equipment or not she had to go out and look but other than that everything was OK

tommy W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frederick F. 
Clasificación:
3.0

Don't charge customers arms and legs. Be willing to give customers some of there money back if they didn't go over their mileage especially if they are driving a long distance Friendlier/Prompt workers The workers need to be aware of their surroundings and respect customers time Don't have customers waiting for over 15-20 minutes because you stopped to assist someone else in the process You guys have to do better with at least showing customer appreciation send out coupons for discounts You need to notify customers when you change information on their reservation Just be plane out respectful My experience with Uhaul was an irritating one I didn't like some of the service

Shayntel R. 
Clasificación:
5.0

Do better about informing what equipment will be needed before you pick up a trailer. I had never pulled anything before and I wasn't aware I needed to have a tow bar. I thought the U-Haul location would provide one. Thanks for an overall great experience!

Calvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan F. 
Clasificación:
5.0

Very friendly and informative

Kelly D. 
Clasificación:
5.0

John was a pleasure to deal with.

JEREMY P. 
Clasificación:
5.0

Location was great and service there was excellent. Reserving through uhaul however was very frustrating. I made a reservation and had someone call a few days later to confirm my reservation and schedule pick-up. Within the next couple days my reservation was relocated to two different locations, each time moving it further out of town from my location. I had to call uhaul and explain the situation and they finally found a closer location with the trailer I needed the day before.

adam H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Billy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

The original location where I was supposed to pick up my trailer did not have the trailer. The previous renters did not return it on time. I ordered mattress bags online, and I had to drive to a different uhaul a couple of miles away to pick up mattress bags that were in the original store I started at. However, I could not get them at the original store unless I paid for them and they would not refund my online order if I did that. This was ridiculous. The third location where I actually picked up my trailer (177 Pruitt Lane) was much more helpful and easy to work with.

Lauren C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary K. 
Clasificación:
5.0

Nothing.

LASHONDA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Not a thing! The manager of this location went out of his way to make sure our needs were met and his professionalism was 1000% above any Uhaul we have ever dealt with.

Terry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina T. 
Clasificación:
5.0

I had originally had pick up scheduled at the pearl main store. I had been sent emails from Uhaul confirming a pick up at 3:00. When I got there the lady there was very rude and said that her log showed a 5:00 pickup. I asked why would I be getting emails showing 3:00. She said all she went by was her log, she didn't really seem to care. I then asked if there was somewhere else I could get the trailer because I was on a limited time frame. She found one close by but could not even give me a landmark of what it was close to. I was very disappointed in her lack of concern. However the location I picked it up from was excellent. I would recommend them over the main store any day. I'm concerned because I have another one reserved for the 10-12th of August and hope I don't have to go through this again.

RONNIE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HANNAH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Everything was great.

Sidney S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene C. 
Clasificación:
3.0

The person I spoke to by phone about my upcoming rental stated that although I had a rental contract, I would have to go to another location. When I got to the other location, the manager there said that the rental was back at the first location. I went to the original location and a rental was there. Although the trailer was in horrible condition, I was able to haul my furniture successfully.

Allan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha B. 
Clasificación:
4.0

The 26' truck that i rented to go across country was the worst u-haul truck I have ever rented, this truck was not road worthy, It was fine until I loaded it and got on the road it sputtered and backfired the entire 900 miles, could barely go over 60 MPH, it took me 4 hours longer than the same trip I made in January and about 100 gal more in fuel, this truck should have never been rented out.

Robert C. 
No se han enviado comentarios para esta ubicación.

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