Comentarios del cliente para Storage Choice LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Choice LLC

Grado total:

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William A. en

Grado:

El cliente no dejó un comentario.

Lauren C. en

Grado:

The original location where I was supposed to pick up my trailer did not have the trailer. The previous renters did not return it on time. I ordered mattress bags online, and I had to drive to a different uhaul a couple of miles away to pick up mattress bags that were in the original store I started at. However, I could not get them at the original store unless I paid for them and they would not refund my online order if I did that. This was ridiculous. The third location where I actually picked up my trailer (177 Pruitt Lane) was much more helpful and easy to work with.

Gary K. en

Grado:

El cliente no dejó un comentario.

LASHONDA T. en

Grado:

Nothing.

Christopher I. en

Grado:

El cliente no dejó un comentario.

Carla J. en

Grado:

El cliente no dejó un comentario.

Sarah J. en

Grado:

El cliente no dejó un comentario.

Mitchell H. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

Terry J. en

Grado:

Not a thing! The manager of this location went out of his way to make sure our needs were met and his professionalism was 1000% above any Uhaul we have ever dealt with.

John K. en

Grado:

El cliente no dejó un comentario.

Allen C. en

Grado:

El cliente no dejó un comentario.

Christina T. en

Grado:

El cliente no dejó un comentario.

RONNIE T. en

Grado:

I had originally had pick up scheduled at the pearl main store. I had been sent emails from Uhaul confirming a pick up at 3:00. When I got there the lady there was very rude and said that her log showed a 5:00 pickup. I asked why would I be getting emails showing 3:00. She said all she went by was her log, she didn’t really seem to care. I then asked if there was somewhere else I could get the trailer because I was on a limited time frame. She found one close by but could not even give me a landmark of what it was close to. I was very disappointed in her lack of concern. However the location I picked it up from was excellent. I would recommend them over the main store any day. I’m concerned because I have another one reserved for the 10-12th of August and hope I don’t have to go through this again.

Shelly H. en

Grado:

El cliente no dejó un comentario.

HANNAH R. en

Grado:

El cliente no dejó un comentario.

James B. en

Grado:

El cliente no dejó un comentario.

Mark C. en

Grado:

El cliente no dejó un comentario.

Sidney S. en

Grado:

Everything was great.

Gene C. en

Grado:

El cliente no dejó un comentario.

Allan F. en

Grado:

The person I spoke to by phone about my upcoming rental stated that although I had a rental contract, I would have to go to another location. When I got to the other location, the manager there said that the rental was back at the first location. I went to the original location and a rental was there. Although the trailer was in horrible condition, I was able to haul my furniture successfully.

Martha B. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

The 26' truck that i rented to go across country was the worst u-haul truck I have ever rented, this truck was not road worthy, It was fine until I loaded it and got on the road it sputtered and backfired the entire 900 miles, could barely go over 60 MPH, it took me 4 hours longer than the same trip I made in January and about 100 gal more in fuel, this truck should have never been rented out.

Joseph C. en

Grado:

El cliente no dejó un comentario.

JARED D. en

Grado:

Highly recommended! In 20 years of renting from Uhaul, this was by far my best experience of all time. The crew at the Pruitt lane location are wonderful and extremely thoughtful people. They went above and beyond their duties! Thank you so much, Jarod

JARED D. en

Grado:

The truck was clean and ready to go. The staff at the pick up location were the friendliest that I have ever dealt with. Jean offered us water in the hot Mississippi sun and John actually took the time to instruct and help with the car dolly. Simply the best! Jarod

Margaret H. en

Grado:

El cliente no dejó un comentario.

Carol B. en

Grado:

N/A

HOLLY H. en

Grado:

El cliente no dejó un comentario.

ERIC C. en

Grado:

El cliente no dejó un comentario.

WILLIE M. en

Grado:

El cliente no dejó un comentario.

Bobby R. en

Grado:

El cliente no dejó un comentario.

Christina H. en

Grado:

I suggest that you not change your reservation at all. I needed to change my reservation by 1 day and it ended up costing me an additional $200 for one day.

Tammy H. en

Grado:

Nothing. The person was professional and he was polite and friendly. He explained to me the procedure for returning the vehicle with the proper fuel level.

William H. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

Tommy S. en

Grado:

El cliente no dejó un comentario.

Elizabeth L. en

Grado:

Discounts for repeat customers

Arthur M. en

Grado:

My order was canceled because they didn't have the trailer I ordered at the location I made the reservation for; so my order was canceled without calling me. I had to place a new order at another location upon arriving at the initial location. Luckily, there was another location nearby that had the trailer I made the reservation for. Uhaul was extremely unprofessional by not calling me before they canceled my order. I drove three and a half hours to pickup the trailer to move my belongings. But the young lady at my initial reservation location was extremely helpful and professional, after finding out my order had been canceled.

Gracie T. en

Grado:

Vehicle was ready and the man who helped us was professional and very helpful. It went quickly and easily.

Paul W. en

Grado:

El cliente no dejó un comentario.

KEVIN N. en

Grado:

everything was ok and the service was great

David B. en

Grado:

very friendly and made it easy

Gail S. en

Grado:

El cliente no dejó un comentario.

Doug B. en

Grado:

The utility dolly that I was depending on had been issued to another customer though I had been told three days prior that I would have it. The lady at the counter seemed disinterested and said I could pick one up anywhere. Next time I will.

FRANK P. en

Grado:

Great experience. The representative took the time to give me detailed information on the proper operation of the equipment.

Jim H. en

Grado:

It would help to have the equipment requested for rental already inside the truck

Jack M. en

Grado:

The lady who handled my rental was very helpful. She did a very good job.

Esther A. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

Fast and Friendly service

Jeremy D. en

Grado:

The overall experience was ok. Didn't quite understand the additional charges upon turn in

Martin F. en

Grado:

I was very impressed with the owner/operator. He was very knowledgeable, friendly and efficient. I was in and out in less than 15 minutes.

Michael S. en

Grado:

El cliente no dejó un comentario.

Rick W. en

Grado:

El cliente no dejó un comentario.

gerald o. en

Grado:

El cliente no dejó un comentario.

Keashye D. en

Grado:

no issues at this time