Comentarios del cliente para Storage Cache

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Storage Cache

Grado total:

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Michael S. en

Grado:

Amazing job thank you

david h. en

Grado:

Had a flat on the 4x8 U-Haul trailer and U-Haul Emergency Roadside Assistance replaced it first thing the next morning. Otherwise, everything was great. The trailer survived the trip from Alaska to WA. Thank you U-Haul!

William L. en

Grado:

El cliente no dejó un comentario.

Jason E. en

Grado:

Staff is friendly and professional; bring a dog treat for the furry assistant. Service was quick for pick-up and drop-off of truck.

Diana S. en

Grado:

Truck has very little fuel, location was difficult to access, and the truck contained trash and cigarettes in ashtray.

Katrina K. en

Grado:

The staff at this location are very helpful and kind. Would recommend them for sure.

Angela C. en

Grado:

Was told to drop the key, THEN use the website to check in. I needed the key to provide all the requested info on the truck. Also, the passenger side mirror was floppy so I didn’t have a side mirror. I duct taped it.

David D. en

Grado:

When we arrived, the key was not in its proper location. Owner did not answer calls. Wasn’t able to pick up the Uhaul, BUT WAS STILL BILLED $79.04, even though I called that morning and spent 20 minutes waiting for a Uhual representative to take my call so I could cancel the transaction. When I asked for a cancellation number, she was not able to give me one. She said she would contact the local owner to cancel the transaction.

Omari R. en

Grado:

Awesome customer service!

Sean G. en

Grado:

El cliente no dejó un comentario.

Christina B. en

Grado:

In the past mileage has been included up to a certain amount of travel. This was so expensive, and I don’t think I’ll use U-Haul again for a move. The fuel alone was $85, plus the daily rental fee of $29.95, plus $.79/mile @ 200 ish miles. The daily rate wasn’t prorated based on a 24 hour fee, had I know that I wouldn’t have rented for 2 days. I assumed it was similar to a rental car (based on hour / 24 hour period). Pick up location was good, and personal were very nice.

Bonita R. en

Grado:

El cliente no dejó un comentario.

Lucelia G. en

Grado:

El cliente no dejó un comentario.

Eve M. en

Grado:

El cliente no dejó un comentario.

Cindy T. en

Grado:

El cliente no dejó un comentario.

Cindy T. en

Grado:

El cliente no dejó un comentario.

Cynthia T. en

Grado:

El cliente no dejó un comentario.

Aaron A. en

Grado:

Great experience!!

justin p. en

Grado:

Good, clean equipment and very friendly service with no hassles. I'll be using this location from now on.

Michelle L. en

Grado:

Excellent all around. Would definitely recommend. Best family run business I’ve seen.

Noel C. en

Grado:

Very friendly and courteous and willing to help.

Casey F. en

Grado:

The only problem I had was checking it in online when I dropped it off. However the employee Forest did an excellent job checking it in for me. I feel very confident in using this location again. Great job Forest. He was very professional and friendly.

Bobbie L. en

Grado:

El cliente no dejó un comentario.

Charles D. en

Grado:

El cliente no dejó un comentario.

Sandra G. en

Grado:

El cliente no dejó un comentario.

Ronda F. en

Grado:

When I picked up the truck the cab had dried mud caked on the floor and drivers side door. There was also mud on the exterior of the truck. When I brought it back I had swept out the bed but there was still some wet mud in the bed. So I won’t argue with the cleaning fee, but if I’m being charged a cleaning fee? It should be clean when I pick it up. Thank you

SUZETTE V. en

Grado:

I have an extensive relationship with U-Haul I've been renting U-Hauls for about 9 years now this was the worst experience I've ever had with your company the man who rented me the truck did not know how to close the latch on the back door did not realize the latch was jammed so it would not close all the way so I fix that I put the key in the ignition and it fell back out did not need a key to start the vehicle the man was very rude and very inconsiderate of the fact that I was paying so much money for a truck and the truck was not what it was supposed to be I've never rented a truck that was so old this was a 2006 vehicle was not clean it was filthy inside the back of the truck have leaves and mud in it. I would never recommend anyone to go to this person or this location ever again.

Joseph A. en

Grado:

We had a problem with pick up locations. We were moved to four different locations and given a different time. An hour before pick up we were told that the truck was there, but the person working wasnt going to be there and we would have to wait until the next day. When we said this was not acceptable she moved the location of the truck and downsized the truck. The represetive had horrible phone skills and never did a greeting when calling, she would pick up the phone and ramble without you knowing what was going on. The location we picked up from from friendly, but tried giving us a guilt trip because the person dropping the truck off before us wanted it longer but because of US couldnt. Overall trying to schedule and pick up a truck was a nightmare I never want to repeate.

Helen R. en

Grado:

El cliente no dejó un comentario.

STEVEN H. en

Grado:

El cliente no dejó un comentario.

CARL D. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

I don't know that much could actually be done. The location was just a little "off the path" and harder to get to than most outlets we've seen. But hey... it's Alaska.