El cliente no dejó un comentario.TIMOTHY V.
Customer Reviews for Stor U Self of Goffstown
(Distribuidor de U-Haul del vecindario)
Goffstown, NH 03045
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: 10 a. m. - 3 p. m.
- 7/26/2021 - 7/29/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very well organized, check in was quick and easy.JAMES B.
Equipment was clean but was not well maintained. Wipers looked like they had never been replaced. Goffstown Stor U Self provides an extremely high level of customer service.SCOTT H.
El cliente no dejó un comentario.MICHAEL P.
El cliente no dejó un comentario.David B.
When i came to pickup truck the internet was not working so the man asked me to call uhaul. I did. Waited 15 mins on hold. But once the man answered he took over and got this all set so i could get the truck and have my movers who were waiting with me to move on.Cynthia G.
I have no problem with the pick up location they were great the truck however had to be towed from my driveway as it was unsafe to drive and yet I was still charged 100 dollars crappy equipment this is the second time ive had an issue the last time I rented a trailer and the brakes caught fire I will not use u haul again and I will advise my friends and family not to as well probably write a beautiful google review as wellJOSEPH M.
El cliente no dejó un comentario.LISA A.
El cliente no dejó un comentario.ELOISA M.
El cliente no dejó un comentario.VINCENT V.
El cliente no dejó un comentario.Robert M.
Polite and professional staff.JOSEPH P.
Arrived at 5:30 for truck share to pick up some furniture in Merrimack at 6. The keys to my rental were not left for me. And when trying to proceed on the app it told me the keys needed to be handed to me. With the store being closed, I had to call the after hours line, then was transferred around to two other lines and on hold for 40 minutes. In the end, customer service had to send me to a location 25 minutes away to get an available truck share. This put me at about 30 min and 20 mi out of the way from my destination instead of 5 mi. Ended up costing me more because of an error someone else made. And I was over an hour late to my schedule furniture pickup. This whole ordeal ending up taking me 3 hours when it should've taken 1. Very frustrating.Olivia R.
Rental process is a bit slow, ironically due to modern technology such as uploading photo of license. Simple photo copy would be faster in this instance.WESLEY R.
Did not enter the location. Was just dropping off. But I did have a couple of telephone conversations with Ralph. He was very helpful.Sheryl M.
El cliente no dejó un comentario.DAN H.
Great peopleDANIEL M B.
El cliente no dejó un comentario.ronald W.
El cliente no dejó un comentario.JOSE R.
We did the order through the mobile thinking it would be a little easier or faster than going into the office but we weren't thrilled about that part. Everything else was great!!!Gary B.
El cliente no dejó un comentario.Joshua W.
El cliente no dejó un comentario.clariice L.
El cliente no dejó un comentario.richard M.
Great customer service. The truck was exactly what I neededWilliam M.
El cliente no dejó un comentario.John E.
Customer rep seems a bit racist to me. She was on the phone complaining to a phone company that every time she calls she gets someone who doesn't speak English. Then after I showed her my phone with the truck I needed keys for 24/7 pick up she resorted to say that she needed check on the computer to see which box the key was in which I knew was a lie. She was just checking to see if the truck was payed for. Then she got a key from behind the desk that was not in a box like I predicted. I would have to be a very good hacker to be at a location with a truck at that location in app requesting keys. I've been to this location about 5 times. I never feel welcome there. I only go there sometimes because the truck I need is there otherwise I try to avoid it.JOSHUA B.
El cliente no dejó un comentario.dustin S.
Woman at this location was extremely helpful and accommodating. Best UHaul experience we have ever had.James F.
Patty made the return process quick and very easy. Greatly appreciated!Peter B.
No improvement needed as far as I can sayMichele R.
El cliente no dejó un comentario.richard C.
El cliente no dejó un comentario.AMIE L.
El cliente no dejó un comentario.Margaret F.
El cliente no dejó un comentario.George S.
El cliente no dejó un comentario.Chris J.
El cliente no dejó un comentario.Blair M.
Theresa is awesome with customers, including the people ahead of me in line!Chance C.
El cliente no dejó un comentario.Allman D.
Quick friendly serviceCharles H.
The ice was not completely removed from the top of the vehicle.TRACEY L.
El cliente no dejó un comentario.Shelley R.
Great crewRoger F.
El cliente no dejó un comentario.John Z.
Great place for truck rental and storage needs. Amazing team! Easy to communicate. Great experience!Ludmila B.
El cliente no dejó un comentario.Robert R.
Great serviceRoger F.
El cliente no dejó un comentario.Eliza P.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Jedd B.
El cliente no dejó un comentario.AARON F.
El cliente no dejó un comentario.Benjamin C.
El cliente no dejó un comentario.Paul R.
When a reservation is confirmed, make sure it's really confirmed. Mine wasn't. 7am pickup wasnt ready for me so had to wait for the office to open at 9am.Michael M.
Have the equipment I ordered ready for me.Ryan C.
Self drop off.WALTER R.
The girls working at this U-Haul location were extremely helpful with getting me set up and knowing exactly what I needed to do when returning it. I would definitely use them again!!Michel B.
I have used Stor U Self numerous times to rent a UHaul. Theresa and and Patti are 1st class when it comes to service. I have been more then satisfied.everytime. .RICHARD B.
El cliente no dejó un comentario.Leo Q.
El cliente no dejó un comentario.Wayne M.
El cliente no dejó un comentario.al F.
Not a thingErik M.
El cliente no dejó un comentario.Brian H.
So appreciative of the attentive staff who always has my rental vehicle ready to go! Excellent customer service and always choose this location first.Amanda C.
Theresa a Store-Ur-Self at 6 Tatro Drive in Goffstown, NH is the BEST!Mary F.
El cliente no dejó un comentario.charlie N.
El cliente no dejó un comentario.ANASTASIA H.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.Ryan K.
El cliente no dejó un comentario.ADAM B.
The woman who help me was great. Very friendly and helpful and very quick. I was in and out fast.Mark W.
El cliente no dejó un comentario.Daniele G.
El cliente no dejó un comentario.Sara S.
Make sure everything is in the truck to ordernorman B.
El cliente no dejó un comentario.mike M.
El cliente no dejó un comentario.Daniel F.
I don't know, everything was just great.Richard G.
El cliente no dejó un comentario.jeremy V.
Reliable, great to communicate with, clean vehicles, and easy to use. Very happy with the service and use this location as my priority Uhaul rental place.Amanda C.
El cliente no dejó un comentario.Dominic J.
El cliente no dejó un comentario.Franklin A.
Very nice experienceWilliam M.
El cliente no dejó un comentario.tim P.
Excellent customer service. Super fast and easy transaction. Thanks Theresa!Amanda C.
Theresa is always willing to help the customer. She and the group at stor u self is fantastic!al F.
El cliente no dejó un comentario.Sandra F.
El cliente no dejó un comentario.carolyn P.
El cliente no dejó un comentario.Nancy L.
El cliente no dejó un comentario.Paul P.
Stor U Self in Goffstown is awesome! Theresa is terrific to work with. Very personable, helpful, and friendly. I would recommend Theresa and Stor U Self to everyone!nancy C.
Staff was not trained to rent a trailer. Waited for certified staff to be called off duty to rent the trailer. Trailer was not swept clean. Staff checked the lights and signals but not the door. Trailer brake did not work. I hope the crimped fourth pen for the trailer brakes did not damage my truck's 4-pen plug. Not at all like the experience I had renting four (4) 26' trucks this year so far.RANDALL S.
El cliente no dejó un comentario.kelly B.
Staff is very friendly and helped with me with all my needs during relocationCharles M.
El cliente no dejó un comentario.amy S.
Excellent vehicle.GARY M.
I was not told that my truck pick up was at this location. I went to another location where I initially signed up for the truck to find out it was not there. After calling a couple of places, the confusion was cleared up. U-Haul should have better communications. Tatro Drive location did an excellent job getting me the truck.Louis D.
Great service ,proffesional customer service ,I would come another 15 mile to be serviced from this location. Rather than my near oneMohamed M.
Theresa is amazing and I never had to worry about anything! I made it safe and sound.lyn Dee E.
El cliente no dejó un comentario.richard S.
Excellent service by the staff during the reservation process. Also, the service during pick up and drop off was excellent.Lisa E.