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Karen Jackson
Customer Reviews for Stor Safe
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just have the truck already gas up. But that wasn’t a big problem . We had to go pass several gas stations. Just because we had to go to va and it was when everyone was getting off from work. But the owner was Great and very friendly. I will rent again! Will tell my family and friends to rent at this location!!
VIRGIEVIRGINIA HOLLEYAwesome
taure tasonI can't think of anything
Ethel DanceThe owner at this location was very helpful, polite and friendly as heck. I will recommend this location to anyone looking for a rental
JASON FERRETTIGreat customer service, the truck was in good condition
PHYLLIS HayesEverything was great. It could not have been improved in any way.
Tommy AndersonI had a pleasant and professional experience interacting with R. Morgan. The truck drove as well as any car. The truck was clean and in excellent condition. With all the mirrors, the backing was easy. I couldn't have moved to my new home without U-Haul. Thanks to a great truck I was able to move. I am sore from all the lifting, but without the appliance size hand truck it would have been impossible. The manager is nice and a keeper. I rate him and U-Haul a PERFECT 10 out of 10. I am sitting in my recliner typing these comments thanks to your fine service. Sincerely James M. Meads 03-04-2024
JAMES MEADSNothing.. everything was good
David AdlerWish the parking lot was a little bigger . But everything was amazing and support was super helpful
Samantha KrollEverything was great!
STEPHANY WHITEWe thought the experience with UHaul was great. No negative issues were experienced. Would use you again!!
David GreerExcellent customer service. Earlier hours would be nice, but the overall experience was great.
Michelle KupkaExcellent customer service.
Michelle KupkaEverything went extremely smoothly.
Kenneth HammondEasy check in and check out ! Don't go to the U-Haul storage places where you have to get your key out of a lock box using the app . My experience w that type place is it was a long and difficult process to check in and out . Best and easiest locations are when dealing w an actual person there .
Traci TrembulakVery pleased with the service every time I rent. Thanks for locating a business close to the University and in walking distance to from my home!!
ONEAL PULLIERoger, was knowledgeable and a pleasure to work with
jeff stoneThe app and website were a mess. Got help on the phone to find a 10 footer an hour and a 15 away. The associates made sure to add some mileage for that and also taking it back to a discounted location. I only went 12 miles over the Alotted miles
Nat HodgesKeep up what you are doing now.
HASSAN HAKIMThe attendant was very knowledgeable and friendly. H was also very helpful.
Robert BoyceExcellent service
STEVENRAY DUGGER.
jeff stoneRoger was excellent to work with and very knowledgeable
jeff stoneRepresentative told me not to worry about check engine light if it came on. He said it was a catalytic converter code and he cleared it. It did come back on and I'm sure it contributed to the abysmal fuel consumption I experienced.
Jeremy JenningsEven dealing with this same place since I ever needed a U-Haul. Very nice person to do business with.
ANTHONY ELSBURYA dolly to help getting furniture in and out of uhaul. Thank you for your service as well. Happy holidays
ROSEMARY PETTUSRoger is great.
TIM WEAVERExcellent customer service!!!
ROGER MORGANgood service
AARON MOUNTJOYThe gentleman at this u-haul was helpful and more than nice. I was worried that this would be an onerous chore and he made everything go very smoothly.
Anne Ruiznothing to say
Timothy StaufferSpecial Note. The truck was well maintained but The truck needed to be cleaned outside. My husband had to clean the windshields. The inside needed to be sanitized. Other than that the rental experience was nice!
MARVIN BOYDDrop off was excellent. Friendly customer service!
Lisa PurcellAmazing service. Equipment was clean and ready! Always impressed with this location.
Rodney WootenNOTHING needs to improve. The service was great.
quintin whiteEverything was just as promised. The truck performed flawlessly.
LEWIS FORSYTHEHave free mileage
Paula LindenbergOffer discounts for using equipment multiple days
Paula LindenbergKeep up the good work and don't change.
Ernest SpicerMileage could be a little cheaper . The rates is good.
HASSAN HAKIMVery helpful! Very customer service!
LISA PURCELLCS was very good, third time using this location, always kind and patent. Will use services again
LAWRENCE GEORGESite manager and phone staff was very helpful
Cynthia SpencerEverything went smoothly.
ONIXJAVIER CABALLEROThe gentleman that I worked with was very nice and polite
paul saligaKeep it like it is.
HASSAN HAKIMCouldn't have been treated better, +A severice and customer experience. Your greatly appreciated 👍.
luther credleIt was very easy to drop of the equipment
SHARON RIDDICKNothing, Excellent customer service and easy to pick up and return.
Rodney WootenTrailer was clean and well maintained. Pulled easily. Dealer was helpful and very nice.
Eddie MastersManagement was friendly and helpful
John BarrowsService was very efficient and pleasant
Nanette DehoyosN/A
NATALIE WEEKSNo suggestions for improvement, my experience could not have been better!
Julie McQuerrygood experience
Arindam sarkarProfessional and friendly, great to work with..
JOHN BURGESSGreat customer service!
Michelle KupkaCan't remember the name of the person but he was very nice. I always enjoy renting from UHaul.
KEITH SADLERVery knowledgeable and friendly staff member. Was in and out with trailer in minutes.
JEFF YAGLOWSKI