Customer Reviews for Stor It
(U-Haul Neighborhood Dealer)

34 reviews

7800 W State St   Boise, ID 83714

(208) 514-1670

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 514-1670

7800 W State St
Boise, ID 83714

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The drop off went smoothly, however the didn't have a public restroom. Also I would never recommend uhaul to anyone ofter the experience with this truck. The vehicle wasn't properly maintained and a road hazard.

William Jabour 
Rating:
3.0

Customer did not leave a comment.

Ryan Heath 
Rating:
1.0

The blankets and dollies were missing. I emailed them the day prior to picking up the truck for verification and got no response. The main U-Haul office on Chinden came through for me.

Dan Ediger 
Rating:
1.0

Customer did not leave a comment.

Andrew Blazek 
Rating:
5.0

Everything was smooth and easy. Thank you

Robert Betts 
Rating:
4.0

Customer did not leave a comment.

Tamara Kim 
Rating:
4.0

Provide the Customer some type of paperwork for the Truck. Since I got no paperwork if I were to be pulled over I wouldn’t be able to provide any details. Verify that the email provided by the customer gets email from UHaul. We didn’t. My wife’s email was misspelled and they didn’t have my email

JEFFREY NYE 
Rating:
2.0

Truck had not been cleaned in a while. Person checking me in said he could not do military discount and said that U-Haul did not offer discount. I told him that was not true and on my move across country I got the discount. He again said he was unable and that I could call U-Haul about it. He needs some training on U-Haul policies. Not the kind of person that should be in a customer care position with his attitude

Zach Geurtsen 
Rating:
5.0

The transmission leaked the whole drive. I checked it constantly and added transmission fluid several times.

Ralph Keith 
Rating:
5.0

Outstanding service!!

Brian Mayer 
Rating:
5.0

Customer did not leave a comment.

Rob Beiswenger 
Rating:
4.0

The windshield was so dirty and covered in bugs we stopped at the first gas station to wash it but couldn’t get it cleaned. They were baked on!! The windshield wipers were broken and we found that out when we needed to use them!

Jan Larkins 
Rating:
5.0

A step stool would be nice for us short legged people. It was impossible for me to get up in the cab. I was given a bucket to step up on. It worked!

nikki kyle 
Rating:
4.0

Customer did not leave a comment.

Trey Meikle 
Rating:
4.0

Customer did not leave a comment.

Cody Tesar 
Rating:
4.0

Customer did not leave a comment.

ADOLFO ARRENDONDO 
Rating:
5.0

Customer did not leave a comment.

Rex Frazier 
Rating:
3.0

Customer did not leave a comment.

Gordon Brown 
Rating:
2.0

The man who assisted us was very helpful and nice at Stor it. Note: the Uhaul was not at the correct location (the reservation address) and we had to go miles out of our way to pick it up at: Stor it. I had a reservation months in advance. I called to have the uhaul picked up at another location in Boise. I called a couple weeks in advance and they said no problem the uhaul would be here. When we went to pick up the uhaul it was not there. She said to come back at 4:00 pm and she would have it there only to find out, that someone else called and left a message (while the BSU graduation was going on), that I would need to let her know right away if I wanted the bigger uhaul or I could go to Stor it. When we got to Stor it, there were two men laying down cement for a walk way up to the stairs - he said to go in so I had to grab onto the railing and hop over the sidewalk to get to the stairs and I almost fell down the stairs when I left, after knocking on the door and finding out no one was there. The nice man later assisted me and asked the same lady I talked with on the phone for concessions because of the issues and she declined. He did give me a break on the insurance rate.

linda jaqua 
Rating:
5.0

Customer did not leave a comment.

Robert Lemme 
Rating:
3.0

when booking my rental I requested a dozen blankets which were neither in the truck or offered. Also, drove about 4 miles to my home to load and noticed that one of the outside rear tires had a 3+ in gash and was flat. Had to wait 2 hours for repair service, who was quick once there, but delayed my loading and departure.

Peter OBrien 
Rating:
5.0

Customer did not leave a comment.

JANET SMITH 
Rating:
5.0

Awesome

MAUREEN WALKER 
Rating:
3.0

Customer did not leave a comment.

Patrick Walker 
Rating:
3.0

Customer did not leave a comment.

JERE robertson 
Rating:
4.0

Customer did not leave a comment.

Shanien Singley 
Rating:
5.0

Customer did not leave a comment.

KENNETH APPLEBY 
Rating:
3.0

My pick up location was changed, which was inconvenient for me because it was much farther away.

LeAnne Draney 
Rating:
5.0

Customer did not leave a comment.

ROBERT MCCELELLAN 
Rating:
5.0

Great service

Blake Brown 
Rating:
3.0

The overdrive button would not release thus poorer gas milage. Hate the fill the gas to the same amount method, will avoid U-Haul truck rental in the future.

Donald Atkin 
Rating:
5.0

Robby made the rental experience quick , easy and very friendly. I would rent from him again

Bryan Kasparek 
Rating:
5.0

Customer did not leave a comment.

John Meier 
Rating:
5.0

Everything was excellent! From the first call for a quote to the turn in. Thanks!

RICK FAHNESTOCK 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top