Customer Reviews for Stor It Hunt Ave
(U-Haul Neighborhood Dealer)

57 reviews

6236 E Hunt Ave   Nampa, ID 83687

(208) 546-0620

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 546-0620

6236 E Hunt Ave
Nampa, ID 83687

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JASON ANDERSON 
Rating:
4.0

Customer did not leave a comment.

Nancy Cordova 
Rating:
4.0

Customer did not leave a comment.

Constance Smith 
Rating:
4.0

Digital registration is very difficult to navigate. A smart phone is necessary and the web site is not user friendly. Let’s go back to having helpful people assist in renting a truck or trailer.

DAVID ARMSTRONG 
Rating:
5.0

Customer did not leave a comment.

jerry robinson 
Rating:
4.0

We did not have the dolly or furniture pads we pad for in the truck. Not sure where we were suppose to pick those up if they were closed.

Sydney Lewis 
Rating:
3.0

Customer did not leave a comment.

Shanna Bosch 
Rating:
1.0

The two dolly's we rented were not in the truck. We had to drive to a different location to pick them up. They charged us for the dolly's, the gas to pick them up, and the extra hours that were added on that they informed us would be free. This whole mess had terrible communication and has cost us a lot of money. This happened right before the holidays, right before Christmas. I did not expect to pay this much for poor service. This has made Christmas a lot more stressful.

Kailee Walker 
Rating:
5.0

Customer did not leave a comment.

Benjamin Harris 
Rating:
5.0

Customer did not leave a comment.

Richard Sargent 
Rating:
4.0

Customer did not leave a comment.

Carole Conklin 
Rating:
5.0

Customer did not leave a comment.

Kristen Call 
Rating:
5.0

Customer did not leave a comment.

Taylor Brown 
Rating:
5.0

Customer did not leave a comment.

janet DAVENPORT 
Rating:
4.0

Customer did not leave a comment.

Ryan Harrison 
Rating:
5.0

Jason helped me with everything I needed and was friendly and just Awesome!

Karen Coe-Graham 
Rating:
5.0

Customer did not leave a comment.

susan fry 
Rating:
5.0

Customer did not leave a comment.

Warren Linnell 
Rating:
5.0

Don’t confuse my rating. The person who helped me in Nampa was excellent in all areas. Chico Needs help!!! ??

Bryan Salisbury 
Rating:
5.0

Customer did not leave a comment.

Abby Sawin 
Rating:
5.0

I was

EUGENE ZIEGLER 
Rating:
5.0

Everything was just great. Thank you.

jim pease 
Rating:
5.0

The individual helping me was absolutely amazing. Super kind and professional.

ben merrill 
Rating:
5.0

Customer did not leave a comment.

Ryan Weishaar 
Rating:
5.0

I do not see any improvement. Really liked the person handling the rental

Candace Belamy 
Rating:
5.0

Customer did not leave a comment.

Jacob Shelley 
Rating:
4.0

Customer did not leave a comment.

Shari Lafferty 
Rating:
2.0

When we went to pick up our truck nobody was at the facility so we had to wait which pushed back our moving time and didnt help with friends that had select times to help us move. After we figured that all out they dis fairly well with everything else the manager was very nice.

DANIELLE WILSON 
Rating:
2.0

I paid and asked about the dolly and it wasn't in the truck. I've never received credit nor did I ever receive a call back from the salesman at this location. Very disappointed in my experience!!

Marcy Crumley 
Rating:
4.0

No one was at drop off, so unable to make any comments.

Jonathan Bowman 
Rating:
5.0

Keep up the good work.

Richard Humphrey 
Rating:
5.0

I have no suggestions for improvement. The gentleman who checked me in was awesome. He had fantastic customer service and answered all of my questions. I will be returning.

Amy Sheppard 
Rating:
5.0

This location provided an excellent experience. I highly recommend renting from them.

Patrick Messinger 
Rating:
3.0

The staff was exceptional at this location. However, this location was changed on me after my initial arrangements had been made. And I was given a truck on empty - no fuel. I was given a discount for the truck being on empty, but I doubt that it made for the amount of gas required to fill it. Plus, there was a problem with the internet, and it took 50 minutes for me to be checked out, and handed keys. These things were not her fault, and she handled them wonderfully! But something at this location needs to be improved. She cleaned the truck, was super helpful, kind and competent. Give that lady a raise!

april bieber 
Rating:
2.0

Lady was not very friendly. Seemed annoyed by my small rental of just a dolly, but I had rented other equipment earlier from another location. When i asked about the rental period being 24 hours she said uhaul wants it back in 3 or 4 hours, then acted like she was doing me a favor for letting me keep it longer. Overall just felt like I was a big inconvenience to her on this particular day.

CHRIS TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Demar Henderson 
Rating:
5.0

Customer did not leave a comment.

Wendy Hensen 
Rating:
5.0

Customer did not leave a comment.

William Elmer 
Rating:
3.0

We were unaware there was a time limit to pick-up the truck. We arrived about 20-25 minutes after the scheduled pick-up time. The employee stated he had no trucks scheduled to be rented out that day and then looked on the computer and mentioned how we almost lost our reservation. Not sure if this information is in the online rental disclosures. So, this could be my fault. It's not like they were busy with customers waiting to rent. They just opened the doors at 9. We originally wanted the truck at 8 and were told we'd have to wait until 9. It all worked out.

Sara Crow 
Rating:
5.0

I think you are the BEST! I calles different locations, but I was not so satisfied. I thank you for everything.

Marilena Dretcantu 
Rating:
3.0

The trucks are ok for a quick local rental

Susan Andrews 
Rating:
5.0

Shannon is THE BEST U-Haul customer service representative. We have rented from U-Haul many times of the years, but Shannon is far above all the rest for customer service and information. She is AMAZING!

Cheryl Case 
Rating:
3.0

Not able to adjust rear view mirrors.

Kimberly Smith 
Rating:
5.0

Customer did not leave a comment.

Aimee Bradley 
Rating:
5.0

I was originally supposed to pick up the U-Haul at the storage facility I rented at Locust Grove and Fairview. The night before I was told I would need to go to this location. Not very convenient.

Richard Phillips 
Rating:
5.0

Customer did not leave a comment.

Eldon lesley 
Rating:
3.0

Terrible U-haul experience. First, the truck I reserved weeks ago was not available at the reserved location. So, I was contacted the night before the reservation and told I had to pick up the truck at another location that was 35 minutes away. I had no choice due to the circumstances. Then when I picked up the truck, the internet was down and it took me an extra 30 minutes to pick up the truck. This put my move behind schedule. I will be using a different company for my next move and recommending different companies to friends and acquaintances.

Kyle Kelley 
Rating:
4.0

Customer did not leave a comment.

Cheryl Hudon 
Rating:
5.0

Shannon and Sara are who I worked with and they both were very helpful, friendly, and courteous. I would most definitely recommend this Stor-It facility to others.

Travis Richins 
Rating:
5.0

Shannon was a great representative!! I felt well treated I will get all my uhaul needs there.

Mike crisel 
Rating:
5.0

Customer did not leave a comment.

Joe Sweeley 
Rating:
1.0

Our reservation was not ready when we arrived. The store-it employees was on the phone for 45 mins with uhual. Was hung up on and transfered numerous times before our reservation was expedited

Sarah Becht 
Rating:
5.0

None. Shannon is incredible!

alan lounsbury 
Rating:
5.0

The staff is great working with prices are fair. I thank you

KATHY MARTIN 
Rating:
5.0

Customer did not leave a comment.

Gene Hess 
Rating:
3.0

Should be West Lake Village, CA, not Nampa, ID.

BRANDI DRIVER 
Rating:
4.0

Customer did not leave a comment.

jeff bitz 
No reviews have been submitted for this location.

Additional Services at this Location

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