Customer Reviews for Stor It 4 Less
(U-Haul Neighborhood Dealer)

1,038 reviews

1220 FM 2977   Rosenberg, TX 77469

(281) 725-6019

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–2 pm

Services at this Location:

Contact Us

(281) 725-6019

1220 FM 2977
Rosenberg, TX 77469

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: 9 am–2 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Michael Kramer 
Rating:
3.0

I had to have roadside come out twice to fix the sliding door. Also it had rained while we had the truck loaded. My couch and it's cushions got soaked. When the mechanic came the 2nd time, he told me that was the 3rd time that week he had to work on that same truck for the door. He also said that it was obvious that the top had been scratched pretty bad by a tree or something in the past. Tried to file a claim and still haven't heard from them.

Crystal Fernando 
Rating:
4.0

Fast, friendly service. Had everything ready when I arrived. Also, the return was very fast and friendly. Would recommend and also use in the future for any of my U-Haul needs.

Toribio Perez 
Rating:
4.0

The gentleman that helped me out was very accommodating in getting me in and out quickly.

Bernie Warriner 
Rating:
4.0

The trailer roof leaked. It got water all over stuff.

Albert Hayes 
Rating:
5.0

Customer did not leave a comment.

Christopher Buell 
Rating:
4.0

The gentleman that waited on us was helpful I don't remember his name but he had dreadlocks hair.

Donald Sandford 
Rating:
5.0

Customer did not leave a comment.

ANGEL PHYNON 
Rating:
4.0

Customer did not leave a comment.

Carl Curtis 
Rating:
5.0

Easy and fast👍🏻👍🏻

robert snider 
Rating:
5.0

Allan was amazing, so friendly, and helpful. He made my first time renting a uhaul easy. Will recommend this location.

Nicole Guerrero 
Rating:
1.0

This location is horrible. I have reported the uncleanliness of their vehicles before. This was last minute and the only location available. The vehicle stinks and is filthy. There were roaches in another vehicle I rented before.

ARIKA CARR-BRYANT 
Rating:
5.0

Customer did not leave a comment.

Richard Chung 
Rating:
5.0

Customer did not leave a comment.

Richard Chung 
Rating:
5.0

Customer did not leave a comment.

Richard Chung 
Rating:
5.0

Nothing

dauntae gordon 
Rating:
3.0

Lots of big hopes in lot, please consider grating the lot.

James LeMaire 
Rating:
5.0

Customer did not leave a comment.

Christopher Vorce 
Rating:
3.0

There was cardboard and rope left in the trailer. There was no one helping to connect the trailer. The lot was primarily dirt and was very muddy. Between the weight of the trailer and the soft ground it was almost impossible for one person to lift and connect it.

Douglas Moore 
Rating:
5.0

Quick fast and easy. Will definitely be back next time for my moving needs

chase tyler 
Rating:
5.0

Customer did not leave a comment.

Michael Horn 
Rating:
5.0

Nothing everything was great

Eric T Strange 
Rating:
5.0

Customer did not leave a comment.

john wallingford 
Rating:
5.0

Customer did not leave a comment.

Randy Sanchez 
Rating:
5.0

Customer did not leave a comment.

Aaron Kennedy 
Rating:
5.0

Customer did not leave a comment.

Richard Chung 
Rating:
5.0

Customer did not leave a comment.

Rachel Jones 
Rating:
5.0

Thanks

JOE DALTON 
Rating:
5.0

I love the service that I received at this location which is one of the reasons that I always return. I live in Bay City but the customer service is A1.

Cherlaine Davis 
Rating:
4.0

Printed reciept option.

EMMANUEL UCHEM 
Rating:
5.0

Customer did not leave a comment.

Ernie Trcka 
Rating:
5.0

The U-Haul representative was very helpful and explained our rental fully; however, the unit was not clean when we arrived.

Michele Lawson 
Rating:
5.0

No improvements needed. This was, once again, an easy rental and great service.

christopher graves 
Rating:
5.0

Customer did not leave a comment.

steven hennesey 
Rating:
2.0

Customer did not leave a comment.

Mark Houston 
Rating:
5.0

Customer did not leave a comment.

Floyd Martinez 
Rating:
5.0

Customer did not leave a comment.

Jose Teran 
Rating:
5.0

Customer did not leave a comment.

robert fletcher 
Rating:
5.0

Very helpful

TAMARA TOWNSEND 
Rating:
4.0

Customer did not leave a comment.

Michael Batchelor 
Rating:
5.0

Customer did not leave a comment.

Brianna Guess 
Rating:
3.0

The truck was so old, above 160K mileage. It was too loud and noisy; the suspension needed to be better. Too expensive.

Syed Adeel 
Rating:
5.0

The staff member was very friendly and helpful. Renting our Uhaul here was made simple!

Selina Requena 
Rating:
5.0

Customer did not leave a comment.

James Brown 
Rating:
5.0

The stay was very helpful and didn’t mind answering our questions.

Tiesha Brown 
Rating:
5.0

Fastball ready to go easy pick up and drop off.

Dana Rathmell 
Rating:
4.0

Customer did not leave a comment.

Roberto Gonzalas 
Rating:
5.0

Customer did not leave a comment.

Bailey Myles 
Rating:
5.0

Customer did not leave a comment.

Connie Glasnapp 
Rating:
5.0

N/A

Jose Dixon 
Rating:
5.0

Excellent Customer service friendly and patient.

Sabrena akenten 
Rating:
5.0

Customer did not leave a comment.

Antonio Guajardo 
Rating:
4.0

Customer did not leave a comment.

Melinda Alison 
Rating:
5.0

My experience was good just wish the truck had ac other then that they were very helpful would rent here again

Jose Monterrosa 
Rating:
5.0

Customer did not leave a comment.

Roberto Tonsul Jr 
Rating:
5.0

Everything was good. Great customer service.

Denise Harwood 
Rating:
3.0

Nothing. Everything good

adrian Madina 
Rating:
5.0

They went above and beyond with helping us with our move I will recommend everyone I know about this property they are great

Christa Johnson 
Rating:
5.0

Customer did not leave a comment.

Richard Chung 
Rating:
5.0

Truck had a lock attached to the rear door but no key was provided for me to use the lock

Jay Flint 
Rating:
5.0

Customer did not leave a comment.

Greg Franks 
Rating:
5.0

Customer did not leave a comment.

pedro lara 
Rating:
5.0

Great service & the process was easy!

Tisha Harper 
Rating:
3.0

Customer did not leave a comment.

Forrest Campbell 
Rating:
5.0

Customer did not leave a comment.

Michael Beattie 
Rating:
5.0

Customer did not leave a comment.

Richard Chung 
Rating:
4.0

Customer did not leave a comment.

esmeralda martin 
Rating:
5.0

Employees where awesome

eddie hall 
Rating:
5.0

To have more van

akeem lawual 
Rating:
2.0

I would not recommend the place or staff. I was scheduled to pick up vehicle at 8:30am via self-check upon arrival, couldn't checkin. Called the office and was informed 9am is when they come in. Waited until they dispatched arrived, however it see it was on ready for it and poor attitude. Finally, was attended and received the keys, however couldn't located the vehicle, needed to come back in an find the other employee to help. Just waisted valuable time and felt as they didn't care. Will not use the services in the future.

Martin Negron 
Rating:
5.0

man in office was very friendly and helpful.

jack allen 
Rating:
4.0

Na

Bradly Robberson 
Rating:
1.0

I had to hook everything up myself while the employee watched and later discovered my trailer didn’t even have a license plate the whole time I used it and then employee had me unhook everything while he watched when I brought it back.

Stephen Pritchard 
Rating:
5.0

Customer did not leave a comment.

Denise Guillory 
Rating:
5.0

Customer did not leave a comment.

Laura Graef 
Rating:
5.0

Keep up the excellent work.

Michel dillon 
Rating:
5.0

Customer did not leave a comment.

Jonique Nailor 
Rating:
5.0

Customer did not leave a comment.

Mike Mercado 
Rating:
5.0

The transaction was quick and smooth. They were very helful

Maciel Garcia 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Mason 
Rating:
5.0

Steering wheel is no t aligned.

Jocelyn Quirante 
Rating:
5.0

Customer did not leave a comment.

Mark Hanna 
Rating:
2.0

Get some customer service. Has everything transitioned to self service? I would not recommend any uhaul location as of now. But there is not much competition.

Daryl Aaron 
Rating:
5.0

Customer did not leave a comment.

Ron Stevenson 
Rating:
5.0

Customer did not leave a comment.

VIJAY PATEL 
Rating:
5.0

Just a smaller site, more entrance, exit space and room for returning trucks

Stephen Phillips 
Rating:
5.0

Everything was organized and efficient. One of the best experiences in moving.

Billy Freeland 
Rating:
3.0

Online pick up and check in is a joke. I’ll never rent a u haul again unless I can pick up and drop off in person

Tamara King 
Rating:
5.0

Great Service!

Jerrid Jeffries 
Rating:
5.0

Have used U-haul many times in the past and have never seen anything problem. Good equipment.

paul determan 
Rating:
5.0

If only they can have an actual building to accommodate more than one customer. That staff there is amazing!

Tagea Mutahr 
Rating:
3.0

It's a manufactured building. No public restroom or drinking water for customers.

Kunjal Yagnik 
Rating:
2.0

Your app absolutely sucks. I sent 30 minutes trying to submit pictures to close out my order. Furthermore, the location was locked….fortunately a person driving by knew the gate code.

Corwin Moczygemba 
Rating:
5.0

Customer did not leave a comment.

Brenda Tamez 
Rating:
5.0

Customer did not leave a comment.

Richard Chung 
Rating:
5.0

Customer did not leave a comment.

Taylor Davis 
Rating:
5.0

Very easy and helpful to return.

KARLA MORIN 
Rating:
5.0

Customer did not leave a comment.

JOHN KEININGHAM 
Rating:
5.0

Customer did not leave a comment.

David Martinez 
Rating:
5.0

Customer did not leave a comment.

Wayne Welty 
No reviews have been submitted for this location.

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