JOHNCHARLES T.
the lady was great very friendly had the truck about 2 hr...or so it was quick..
Comentarios de los clientes para Stop N Lock II
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Testimonios de clientes recientes de Stop N Lock II
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Salina S.
Make the after hours drop off directions more clear. Have 24hr customer care.
SAUL V.
I like it because the rental process is very easy
PATRICIA J.
I was told to put combination lock in box when picking up. There was no box. Per the person at the location, I was told to keep the lock and when retuning the truck to lock keys in back and place combination lock back on. Very confusing.
NAYNA L.
Janelle was wonderful Truck was clean and ready on time
Lisa D.
The app is awful.
Robert M.
Unit was incredibly clean and they were very helpful. An absolutly painless process. And so incredibly convient. Would do again.
Martha P.
Nothing really
Rae A.
Was a very good experience would use this location again thank you for your excellent service.
MARK M.
Delivered as promised. Good job.
Carl D.
The person in charge of this location was particularly accommodating and professional. I will use this location again.
Michele M.
Have a chair or small bench for handicapped persons to sit on while paper work is being completed.????
Robert S.
the folks at Stop N Lock (husband and wife or Ron) are some of the nicest people I know...very professional and go out of there way to get what you need when you need it...thanks again. guy's
april G.
Nothing! Everything was excellent and made the process very easy!
James M.
Convenient location, friendly staff. Small place, though, so some supplies may not be available. I plan to rent here again.
Afrika M.
I was overcharged for the vehicle, they refuse to answer my calls!!! I will NOT recommend this location to anyone.
Thank you for your excellent service !
Susan S.
Stop and lock in Melvindale is one of the best I have ever worked with. Highly recommended.
Darryl F.
Everything went perfectly! Thank you!
Robert S.
The folks over at stop in lock are the nicest group of professionals I've worked with I would recommend them to anybody thanks guys
Carl R.
The employee who helped me was professional and courteous! The truck was clean and well maintained! I would rent from this company again!
Jerry M.
Fast friendly service
RONALD C.
Service was great. The lady behind the desk was a pleasure to deal with.
Larry E.
U-Haul Corporate was having some issues with the reservation software. The site worked around it to make sure we got our truck in time for our move.
DAVID M.
EILEEN WAS THE BEST, AND MOST SWEETEST LADY EVER. GOD BLESS HER AND HER HEART WITH ALL HIS GRACE. Honestly, the best and most sweetest, considerate, caring, thoughtful, loving woman you will ever come across in a LIFETIME. I'm thankful that we crossed paths and we had her and got to meet her. It was a honor and privilege. God bless you and bless your kind heart. Thank you, thank you, thank you
GREGORY J.
Great Service
Edward R.
The ramp was too steep to begin with. On a 26' truck, the ramp angle should have been a lot less. The ramp was short. It looked like it was for a much shorter truck. It was raining, so the angle made it harder to maintain balance. I was charged 159.00 initially because I didn't return the dolly with the truck. I did return them to the original pick-up location a few hours later. Essentially, it was a wasted transaction. Maybe a grace period would be best incase people do forget the dollys. Now I was told I might have to wait 3-5 business days to see that money in my account. That's ridiculous! I'll very likely never use uhaul services again. How can a company advertise that they have better ramps than their competitors and in actuality not??
Eric L.
Give direction for dropping off when picking up. Good to know where to drive the van.
RHONDA A.
Eileen and Ken were awesome!..They were accommodating and friendly.
KAREN S.
Great people, awesome experience will recommend to everyone...
Scott L.
Very friendly staff. Will definitely be doing business with again!!
Keshra E.
They were very rude never again
Jennifer K.
Great customer service!
Nia B.
Not the most welcoming customer service. Not truthful about reservation policies. Gave me a hard time about who could get the truck out of the lot and who could drive it.
KARIE O.
Great service!
MARY M.
Eileen and Ken were very courteous and efficient. They made what is already a stressful situation(moving) hassle free. I would definitely use their services again.
Vipin M.
Awesome service & very good staff.
TAMEKO P.
Keep doing what you're doing. ????
Kai Y.
Everything was great. Nice people working the desk. I will definitely recommend it to friends/family.
CLARESSA J.
Nothing at all. My experience was great. She was very prompt and remembered details about my plans and situation. And the price was very reasonable. I was referred to this location by a family member and I would refer anyone I know to this location as well.
gemekia B.
Why did y'all charge my account twice? That needs to be fixed immediately
MARK G.
Friendly and helpful!
Donna V.
If highly recommend the stop n lock ll. Not only were the staff friendly and helpful but the truck was incredibly clean.
Patricia C.
Eileen was very professional and friendly
Mary S.
I liked Eileen, she was very helpful. And there wasn't a long line which I always appreciate.
James B.
After hours drop off
MALAYSHA B.
Truck didn't stop correctly I felt like my life was in danger and the stop bad breaks or what ever it was caused some of our furniture to fall and get scached.
Mark M.
This location was conveniently located and provided exceptional customer service. I really appreciate how easy it was to rent, use and return the truck. Many thanks to this location and keep up the great work.
GUY H.
I WOULD LIKE TO SAY THE TRUCK,THE PRICE, AND NICE PEOPLE AT STOP N LOCK IN ALLEN PARK. YOU ARE IN AND OUT IN A SHORT TIME WITH SERVICE AND THE FEELING THAT YOU ARE WELCOME TO BE A CUSTOMER.
carol C.
Great people run stop and lock. Helpful and knowledgable about the area.
RESHARD E.
Absolutely Nothing. ...we received excellent customer service!!!! She was very helpful and super friendly.
MELISSA B.
Eileen is fantastic. She called to check on me ( I was running late) and had the van warmed up. She was professional, attentive AND friendly. That's a rare combination these days. I love being so close to a place I can rent a cargo van! I will definitely be back.
JOSE L.
have later hours or allow the customer to drop off the truck after 5 without charging them for another day. I did not like that the estimate at the location was more than the one on the internet. Next time I am going to give Penske a chance.
WILLIAM K.
Nothing, it was a pleasurable experience, clerk did a fine job.
JERONE W.
I am not this customer! Hopefully, I won't be charged for their rental as well!
Anisa R.
Great people, very friendly. Would use them every time.
TAMLEY V.
Total thumbs up!
Tamley V.
Excellent service, helpful
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