Customer Reviews for Stop N Go Storage of Steamboat Springs LLC
(U-Haul Neighborhood Dealer)

53 reviews

2657 Jacobs Circle   Steamboat Springs, CO 80487

(970) 879-7480

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(970) 879-7480

2657 Jacobs Circle
Steamboat Springs, CO 80487

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

HOLLEE H. 
Rating:
5.0

Customer did not leave a comment.

LISA R. 
Rating:
5.0

Customer did not leave a comment.

SUSAN E. 
Rating:
5.0

Customer did not leave a comment.

Steve R. 
Rating:
5.0

Customer did not leave a comment.

EMILY B. 
Rating:
5.0

Anthony was fantastic!!! He made my experience what it was. With the stresses of moving, Anthony did everything he could to to minimize.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

RUSTY R. 
Rating:
3.0

Customer did not leave a comment.

Jean L. 
Rating:
5.0

Anthony is great - extremely helpful, kind, and knowledgeable!

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Anthony is fantastic

Chris B. 
Rating:
5.0

Anthony is always over the top with making sure he can accommodate me when renting a truck from this location. So grateful for the consumer service!

Kimberly E. 
Rating:
4.0

Great customer service even after a couple problems

David K. 
Rating:
5.0

Customer did not leave a comment.

Peter V. 
Rating:
5.0

Great personalized service. There was an obvious effort to make certain the customer had a positive rental experience. I would not hesitate to return to this U-Haul location. Frank Russo 727-776-8092 frankrusso727@gmail.com

Frank R. 
Rating:
4.0

Excellent customer service! This location on Jacobs Circle will be my go to Uhaul store from now on.

Geary B. 
Rating:
5.0

Anthony was AWESOME! Very friendly, helpful, and professional! Will definitely do. business with him again in the future for all of our U-Haul rental and storage needs!

Martin A. 
Rating:
4.0

Customer did not leave a comment.

FRED S. 
Rating:
5.0

Guarantee the truck you reserve!

THOMAS W. 
Rating:
3.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Customer did not leave a comment.

Fred N. 
Rating:
5.0

Great experience with Andrew at Stop-N-Go Storage! He was friendly and extremely helpful as well as genuinely thoughtful asking us how our trip to CO had gone. To improve for future customers, in regard to the original drop off location in Steamboat, another local dealer, they called the second day we had the Uhaul to inquire why we hadn't turned the equipment in (we were traveling from FL to CO a multiple day trip). I explained the rental was for up to 7 days and we were making our way safely across the US. I continued to be called daily to see when I would be turning the equipment in, not asking how our trip was going just when we'd get the equipment turned in. My rental contract was for up to 7 days and the calls started on day two. Renters beware if you prefer not to be badgered then do not return equipment to Timberline.

MARGARET O. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Would definitely rent a U-Haul from here again!

Anthony S. 
Rating:
3.0

Instructions weren't clear for off hours returns

COLE S. 
Rating:
3.0

the box was dirty

Melinda A. 
Rating:
4.0

Customer did not leave a comment.

Delia M. 
Rating:
5.0

Customer did not leave a comment.

BRENTLY M. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Julie is great!

Katherine U. 
Rating:
1.0

My original reservation was not available and I had two drive over 40 miles to reach two different uhaul locations to pick up the trailer and smaller truck that I was able to get. Everything time I called customer service I was on hold for over 20 min before speaking with someone. The trailer I picked up was very dirty. Terrible experience

Clint N. 
Rating:
1.0

no parking. Very hard to return the rental

Clint N. 
Rating:
5.0

The ladie

Eloy L. 
Rating:
5.0

The truck was very clean, staff was friendly, and I was able to get the truck I reserved.

Kelli B. 
Rating:
5.0

Customer did not leave a comment.

Rick S. 
Rating:
5.0

Julie rocks!

Angela B. 
Rating:
5.0

.......

TAMARA J. 
Rating:
1.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
3.0

Confirming the reservation was a nightmare. I do not believe this was the fault of the location but your survey didn't ask about this aspect of my experience.

RICHARD R. 
Rating:
2.0

I scheduled a 26' truck far in advance. I called the day of pickup to find out my pickup location was not even scheduled to be open and had no truck. Only after spending an hour on the phone did I get a 15' truck requiring two trips instead of one.

Casimir B. 
Rating:
4.0

The truck was dirty with cracks in the windshield.

Peter V. 
Rating:
5.0

julie rocks

David F. 
Rating:
1.0

Uhaul 24/7 access didn't work and then the online system did not allow me to pick up the vehicle once the office opened in an appropriate amount of time.

Brian C. 
Rating:
5.0

The verification to save $20 was not very clear. I'm not sure if I was verified or not. I know I would like to save the $20. Thanks

Taralea M. 
Rating:
3.0

Not happy with lack of dolly and furniture padding. Not happy with larger truck availability.

Brian C. 
Rating:
4.0

Customer did not leave a comment.

Mason S. 
Rating:
5.0

Customer did not leave a comment.

Dan A. 
Rating:
5.0

Excellent experience! Staff was very friendly and helpful and the truck was very clean. I will definitely be renting from here from now on.

Melissa L. 
Rating:
3.0

You might want to have the person that works at the rental agency to be well versed in after hours check in of vehicles. It would have been good to know that I need to take a picture of the fuel indicator and the odometer ahead of time in order to check the vehicle back in. that information was not given to me. Also, I had to remove the ice that was on the roof of the rental truck myself. There were very large chunks of ice on the entire roof that could have flown off the roof creating a dangerous situation for several reasons. Something to think about.

Bradley N. 
Rating:
5.0

Nothing. The entire experience was perfect. Outstanding customer service for U-Haul!

Julian B. 
Rating:
5.0

Very friendly and willing to work with you

Lea W. 
Rating:
3.0

I asked for a Uhaul in Craig area but they only had in Steamboat. Due to this, I had to drive 40 extra miles because when I picked up in Steamboat I had to go back to Craig for my belongings. U haul offered me 1,000 miles without considering the 40 miles of extra travel because they did not have the truck in my area and charged me for the over miles. Not fair

Juan O. 
Rating:
5.0

The entire process was so easy! Super friendly staff and great value! Would highly recommend!

DEB K. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top