Anthony was fantastic!!! He made my experience what it was. With the stresses of moving, Anthony did everything he could to to minimize.Melissa M.
Customer Reviews for Stop N Go Storage of Steamboat Springs LLC
(Distribuidor de U-Haul del vecindario)
Steamboat Springs, CO 80487
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 9 a. m. - 5 p. m.
- Mié.: cerrado
- Jue. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RUSTY R.
El cliente no dejó un comentario.Jean L.
Anthony is great - extremely helpful, kind, and knowledgeable!Michael M.
El cliente no dejó un comentario.Patrick S.
Anthony is fantasticChris B.
Anthony is always over the top with making sure he can accommodate me when renting a truck from this location. So grateful for the consumer service!Kimberly E.
Great customer service even after a couple problemsDavid K.
El cliente no dejó un comentario.Peter V.
Great personalized service. There was an obvious effort to make certain the customer had a positive rental experience. I would not hesitate to return to this U-Haul location. Frank Russo 727-776-8092 firstname.lastname@example.orgFrank R.
Excellent customer service! This location on Jacobs Circle will be my go to Uhaul store from now on.Geary B.
Anthony was AWESOME! Very friendly, helpful, and professional! Will definitely do. business with him again in the future for all of our U-Haul rental and storage needs!Martin A.
El cliente no dejó un comentario.FRED S.
Guarantee the truck you reserve!THOMAS W.
El cliente no dejó un comentario.MARK L.
El cliente no dejó un comentario.Fred N.
Great experience with Andrew at Stop-N-Go Storage! He was friendly and extremely helpful as well as genuinely thoughtful asking us how our trip to CO had gone. To improve for future customers, in regard to the original drop off location in Steamboat, another local dealer, they called the second day we had the Uhaul to inquire why we hadn't turned the equipment in (we were traveling from FL to CO a multiple day trip). I explained the rental was for up to 7 days and we were making our way safely across the US. I continued to be called daily to see when I would be turning the equipment in, not asking how our trip was going just when we'd get the equipment turned in. My rental contract was for up to 7 days and the calls started on day two. Renters beware if you prefer not to be badgered then do not return equipment to Timberline.MARGARET O.
El cliente no dejó un comentario.David F.
Would definitely rent a U-Haul from here again!Anthony S.
Instructions weren't clear for off hours returnsCOLE S.
the box was dirtyMelinda A.
El cliente no dejó un comentario.Delia M.
El cliente no dejó un comentario.BRENTLY M.
El cliente no dejó un comentario.MARK S.
Julie is great!Katherine U.
My original reservation was not available and I had two drive over 40 miles to reach two different uhaul locations to pick up the trailer and smaller truck that I was able to get. Everything time I called customer service I was on hold for over 20 min before speaking with someone. The trailer I picked up was very dirty. Terrible experienceClint N.
no parking. Very hard to return the rentalClint N.
The ladieEloy L.
The truck was very clean, staff was friendly, and I was able to get the truck I reserved.Kelli B.
El cliente no dejó un comentario.Rick S.
Julie rocks!Angela B.
El cliente no dejó un comentario.Jeffrey C.
Confirming the reservation was a nightmare. I do not believe this was the fault of the location but your survey didn't ask about this aspect of my experience.RICHARD R.
I scheduled a 26' truck far in advance. I called the day of pickup to find out my pickup location was not even scheduled to be open and had no truck. Only after spending an hour on the phone did I get a 15' truck requiring two trips instead of one.Casimir B.
The truck was dirty with cracks in the windshield.Peter V.
julie rocksDavid F.
Uhaul 24/7 access didn't work and then the online system did not allow me to pick up the vehicle once the office opened in an appropriate amount of time.Brian C.
The verification to save $20 was not very clear. I'm not sure if I was verified or not. I know I would like to save the $20. GraciasTaralea M.
Not happy with lack of dolly and furniture padding. Not happy with larger truck availability.Brian C.
El cliente no dejó un comentario.Mason S.
El cliente no dejó un comentario.Dan A.
Excellent experience! Staff was very friendly and helpful and the truck was very clean. I will definitely be renting from here from now on.Melissa L.
You might want to have the person that works at the rental agency to be well versed in after hours check in of vehicles. It would have been good to know that I need to take a picture of the fuel indicator and the odometer ahead of time in order to check the vehicle back in. that information was not given to me. Also, I had to remove the ice that was on the roof of the rental truck myself. There were very large chunks of ice on the entire roof that could have flown off the roof creating a dangerous situation for several reasons. Something to think about.Bradley N.
Nothing. The entire experience was perfect. Outstanding customer service for U-Haul!Julian B.
Very friendly and willing to work with youLea W.
I asked for a Uhaul in Craig area but they only had in Steamboat. Due to this, I had to drive 40 extra miles because when I picked up in Steamboat I had to go back to Craig for my belongings. U haul offered me 1,000 miles without considering the 40 miles of extra travel because they did not have the truck in my area and charged me for the over miles. Not fairJuan O.
The entire process was so easy! Super friendly staff and great value! Would highly recommend!DEB K.