Comentarios de los clientes para Stoneybrook West Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Stoneybrook West Storage

Clasificación general:

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Jacob R.
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El cliente no dejó un comentario.

RAYMOND R.
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Brian was helpful and knew how to answer all of my questions.

Michael M.
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El cliente no dejó un comentario.

TAYLOR T.
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El cliente no dejó un comentario.

Jesus G.
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El cliente no dejó un comentario.

Cesar J.
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needs a key box, or signal to push key inside letter slot at door also can mark curbside with spots for truck parking

Timothy C.
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El cliente no dejó un comentario.

Mike B.
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We have used this location for approximately 15 yrs. This location is perfect for us since we rent a storage unit for our Christmas decorations and rent a truck annually to pickup and return our decorations. The customer service at Stoneybrook West Storage is exemplary...they are so accommodating and easy to do business with.

Alan M.
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El cliente no dejó un comentario.

Mukesh S.
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The lady is super nice, I found the office is clean and well organized. You can get free masks and water bottle if needed. She was friendly and my work was done in few mins.

BILL B.
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El cliente no dejó un comentario.

Henry B.
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El cliente no dejó un comentario.

Matthew R.
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Everything was perfect, the contactless pick up was smooth and easy!

bryan D.
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great, easy rental process!

James S.
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Hiring better people

James B.
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Great customer service. Very nice. Will use this location again.

walter S.
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El cliente no dejó un comentario.

Key K.
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El cliente no dejó un comentario.

Scott H.
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El cliente no dejó un comentario.

James M.
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El cliente no dejó un comentario.

Holly I.
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No hassle, as promised, all went smoothly! Thank you!

Billie D.
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El cliente no dejó un comentario.

Samii Y.
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Everything was great, except the dimensions of the cargo van were not accurate. The diagram DOES NOT show the wheel wells, NOR the door latch in the top center of the back. This prevented us (by an inch) from getting our full load into the van. We had to take our own personal van the next day to pick up the last remaining piece. We had to travel from Clermont to JACKSONVILLE, a long route to do once but we had to do it twice. This was extremely disappointing.

Christopher M.
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El cliente no dejó un comentario.

Alexandre P.
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Everything was great! I would check the gas again as it wasn't 100% full when I received it. The gauge arm was right below "F" as when I filled it up it went way past it which isn't fair to whomever has to fill up.

Dionisio E.
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Amazing experience since my phone call to make a reservation.Honestly Annita provide me with an excellent customer service . Of course I'll continue using the Avalon location & will recommend to all family,friends & business customers.

Fabiano F.
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El cliente no dejó un comentario.

FERNANDO I.
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El cliente no dejó un comentario.

Shelley M.
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El cliente no dejó un comentario.

Alex F.
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Had to deal with Anita, have to say she was a pleasure to deal with, super super nice and attentive even gave me a couple of waters for my helper and me. Will definitely use this location again, very satisfied!!!! 5 stars

IVIS M.
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El cliente no dejó un comentario.

Tonya H.
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Thank you Anita and Linda for all your help, kindness and professionalism!! May God Bless you both!!

Carlton H.
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El cliente no dejó un comentario.

Mohamed A.
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Thank you Cathy

Henry R.
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The lady in the office was friendly and polite great experience thank you 3 time using your company

Douglas B.
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We returned the truck after hours

Guillermo V.
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Absolutely nothing....I can't think of an improvement.. this location has excellent over the top customer service and very professional... will definitely recommend it!

Alberto G.
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Make sure trucks are clean before renting.

Mona H.
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All Uhaul Storage's should be managed this way! Extremely pleased & will recommend & will be back again..😁😁😁👍🏽👍🏽

Heather V.
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This was the most organized and efficient Uhaul dealer I have ever been to. Modern computer equipment made for an ultra fast pick up & drop off. Staff was INCREDIBLY friendly. Everything was ready upon my arrival - which has NEVER happened any other time I used a Uhaul rental. Frankly, this location should be made an example for all other Uhaul locations to follow for professionalism and organization. I had no idea that this level of customer service was available through Uhaul. If I ever need another Uhaul rental, this will be the ONLY location I will use. Phenomenal.

Linda B.
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The mobile pick up did not work well so I had to go inside but the lady working there was super friendly and helpful

David B.
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The employee at this location whom I dealt with was fabulous! She was polite & had a great sense of humor. The van I rented for the day was clean, drove as well as one could hope for and the a/c was very strong...I had to turn it down a couple times...even though I was hot & winded due endless lifting and moving. I would definitely utilize this Uhaul location again!

Rafael R.
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El cliente no dejó un comentario.

Seth R.
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El cliente no dejó un comentario.

Jeff F.
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This was an excellent experience. The customer service at this location is fantastic and I will definitely rent my next U-Haul from here. Nothing to improve.

JOHNTIMOTHY C.
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Excellent service, personable counter service, I would highly recommend this location for a rental

Ethan R.
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One of the best services I've ever gotten from uhaul, they are very kind and welcoming and fare with you. They will work with you on what you need 10/10 would recommend.

lulu T.
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El cliente no dejó un comentario.

azeddine S.
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El cliente no dejó un comentario.

RICHARD L.
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That was the Nicest LADY I have ever Rented a U-Haul from not saying the other are Bad m, but she went over an above too make my rental very easy,I will always use this location for my Rentals needs, Thank you Well done

Avinash B.
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El cliente no dejó un comentario.

Steven R.
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Thanks. Moving is tough, you make it easier.

Lisa M.
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The only thing was it was evident the cargo van was not thoroughly cleaned on the inside. There was material leftover from the previous renter in the cargo area. Otherwise the the front area of the van was spotless and the counter service was very good. The woman was very helpful and professional.

Peter K.
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El cliente no dejó un comentario.

MELISSA R.
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El cliente no dejó un comentario.

Gary H.
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El cliente no dejó un comentario.

KERIA J.
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Absolutely nothing the service manager was phenomenal and made the process quick and easy!

margarita H.
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El cliente no dejó un comentario.

Patrick S.
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The location manager was extremely helpful!!!

Justin O.
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Explain costs a bit better, don't feel that was properly conveyed and/or properly handled.

DOYLE W.
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Great experience. Friendly, fast and reasonable price.

Rob B.
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El cliente no dejó un comentario.

Daniel G.
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The person at the location was very nice. The check out process was so quick and when I came back she offered a water bottle. Overall I had a great customer experience.

Nicholas M.
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Everything about the experience was awesome; best U-Haul rental I've ever had; supernice lady at the desk!

Andrew L.
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The customer service is always excellent at this location, and that's why we keep coming back to this Uhaul rental place.

Philip S.
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The lady at desk checkout was extremely nice. All people dealing with customers should have her demeanor. She was friendly, helpful, funny, and not pushy or overly talkative. Just very nice.

Emile L.
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El cliente no dejó un comentario.

Clinton H.
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Alignment was way off. There was sticky residue on and around the cup holders. I was also billed for equipment I never received.

John S.
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El cliente no dejó un comentario.

TIMOTHY B.
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N/A.

Kelly W.
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El cliente no dejó un comentario.

KAY M.
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we were advised to rent a vehicle that was too small even though we gave the width, height & length of the furniture for suggestions , therefore it took an additional trip to move the furniture

Edward A.
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El cliente no dejó un comentario.

TJ R.
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The service here is 2nd to none!!! Very personable, flexible, supportive, and responsive!! Always a pleasure!!

TJ R.
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Fantastic and courteous assistance from on~site staff.... Great Experience!!!!

James C.
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El cliente no dejó un comentario.

Roger S.
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Very good experience. Gas stations were few and far between near site but smooth as can be.

Joelson P.
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El cliente no dejó un comentario.

Abigail T.
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El cliente no dejó un comentario.

Tyler J.
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Excellent customer service. Equipment in excellent condition.

Ernest S.
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Truck gas mileage is very poor (about $0.20 / mile. Also seems to struggle to shift in low gear.

michael R.
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El cliente no dejó un comentario.

James G.
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Anita at this location was great!

vickie B.
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Nothing

STEFANIE A.
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It's false advertisement that the truck is 19.95

Michael R.
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El cliente no dejó un comentario.

Mark F.
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El cliente no dejó un comentario.

ALLEN L.
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Both facility and truck were well-maintained as expected. However I did have an issue when using the wipers on the truck they were bent and in need of being replaced, I could not see when driving in the rain. It did cause me to pull over and wait out the storm. Only other issue was with the final pricing I was under the impression the truck was 39.99 a day and $.79 a mile turned out to be 49.99 the day and .99 a mile. When I went on the site I had thought it would've been the lesser since I did not see there were other prices. It was much quicker and Easier to get in and out at this location than others I've used in the past.

Greg C.
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The lovely lady who helped us was so sweet and helpful! It was our first time renting from uhaul and she made the experience so positive that we are using uhaul again!

Ricardo C.
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Outstanding service!!! They truly make you feel at home. Love the family environment. They will have our business always.

gillian L.
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Anita at the front desk was fabulous. Had our truck ready to go and was really helpful in getting us a dolly and furniture covers too. Truck was clean too! She even recommended a professional mover to move our big pieces of furniture. So they're coming on Friday. We will be back when our son moves in to his new house in May for another uhaul rental :)

Louis G.
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El cliente no dejó un comentario.

Nicolas M.
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Input correct mileage and not charge customers an extra $500 before thanksgiving ???????

Lawrence L.
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El cliente no dejó un comentario.

John W.
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Excellent service

James C.
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El cliente no dejó un comentario.

Duncan W.
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El cliente no dejó un comentario.

Dennis M.
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Instead of saying that the truck will be checked in and the final receipt will be emailed, do the check while the customer is there. Also, upon checking in, be more clear on how many miles should be on the truck when I get in to verify that I am not being charged more because the truck may have been taken out on a non registered trip.

Joseph C.
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El cliente no dejó un comentario.

Heather D.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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