Comentarios de los clientes para Stones Crossing Garden Center

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Stones Crossing Garden Center

Clasificación general:

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Kelly S.
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El cliente no dejó un comentario.

Victoria A.
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El cliente no dejó un comentario.

Rick B.
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Super easy transaction, everyone that helped me was friendly. Great customer service will be sure to use this location going forward.

Michael D.
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I have used this location several times very convenient and friendly. The self check in and check out process was perfect.

KIMBERLY R.
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We use this uhaul location regularly. The staff is very friendly and helpful! It has become our go to location even if it means spending a little more money in mileage. We'll recommend this location every time!

JEFFREY B.
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Professional and friendly service.

Stephen H.
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ALL AROUND GOOD EXPERIENCE

Aleks D.
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El cliente no dejó un comentario.

GREGORY L.
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Provide a clean vehicle and have a clean office.

mark H.
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El cliente no dejó un comentario.

Charles R.
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El cliente no dejó un comentario.

Bob G.
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This is a nursery / plant location with U-Haul as a side business or vice versa. The inside appearance I would rate as a 1. The truck transmission seemed to be having some issues.

Mike B.
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El cliente no dejó un comentario.

Frederick V.
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El cliente no dejó un comentario.

Robin R.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

Aaron S.
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El cliente no dejó un comentario.

Jeanne I.
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El cliente no dejó un comentario.

Deanna S.
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El cliente no dejó un comentario.

Lisa B.
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Very pleased that this location was the only one we could find that had a cargo van (the size we were looking for). Happy with the service, too. Thanks!

Patrick M.
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As I rate this particular site as excellent, I have no suggestions.

Richard Brian G.
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El cliente no dejó un comentario.

Jonah O.
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U-Haul has an awful problem with re-directing reservations and to places that cannot fulfill what was requested. I was re-directed to a dealer who could not provide an appliance dolly. I called the 1-800 number and they said an area manager would make sure one was delivered by my truck pick-up time. Guess what? They never delivered it and left me to figure it out! Nothing like taking customer out of customer service!

Jimmie P.
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El cliente no dejó un comentario.

Laura R.
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El cliente no dejó un comentario.

Lisa M.
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Easy to hire fast friendly service. My only problem was I couldn't get a tow light out and the cabin overhead light. Other than that everything was perfect thank you

Larry D.
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El cliente no dejó un comentario.

Larry D.
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El cliente no dejó un comentario.

RONALD B.
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El cliente no dejó un comentario.

William J.
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I cant think of one thing you can do. But I can tell you what other locations can do. They need to step their game up. Be professional on the phone and in person. I drive out of my way for this location and will continue to do it. Because my experience at this location is awesome!

Michael M.
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Quick and easy rental process online! I didn't catch her name, but a woman came out and checked on us as we were finishing up to make sure we were okay and see if we had any questions. Returning was quick and easy as well. Very happy with the process.

George T.
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Website stated open til 5p but when turned truck in site had closed at 4p. Did drop off protocol for after hours but receipt returned to me was not correct.

Sandy M.
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El cliente no dejó un comentario.

Timothy L.
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Great service with a smile. I will diffiently return for all my U-Haul needs.

David L.
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The lady that helped me was very friendly and helpful.

Kent H.
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El cliente no dejó un comentario.

William J.
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This location is perfect this location should train other location. Awesome customer ssrvuce.

Michael M.
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El cliente no dejó un comentario.

John H.
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El cliente no dejó un comentario.

Lynn J.
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El cliente no dejó un comentario.

Donald Z.
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El cliente no dejó un comentario.

William J.
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I love this locations very professional, polite atmosphere. To all customers be patient when other's are in front of you. Your turn is coming.

James H.
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El cliente no dejó un comentario.

Roger W.
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El cliente no dejó un comentario.

Emily W.
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El cliente no dejó un comentario.

Alan C.
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El cliente no dejó un comentario.

Harshvadan P.
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I am very happy to do business here.

Larry H.
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El cliente no dejó un comentario.

Eric H.
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El cliente no dejó un comentario.

James B.
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Everything was very well maintained. I rented to trucks over the weekend. The female staff member was incredibly helpful with first class customer service. If I ever need to rent a UHaul in the future this will be number on my list. Thanks again.

Destiny N.
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I paid for a furniture dolly that they didn't have and was supposed to be refunded for which didn't get refunded.

Robert W.
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Excellent service, friendly and helpful. Quick service plus Easy access location.

Kelly G.
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we were promised a appliance dolly and none to b e had after you idiots charge me for it. 10.00 dollars. By far the worst customer service i have ever seen. keep up the good work and you idiots will be looking for new jobs.

Jill T.
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Great service and experience!!

Jeff D.
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El cliente no dejó un comentario.

Larry M.
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stay as friendly and courteous as ever.

John W.
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Very professional, knowledgeable and convenient. And very good price for the job done.

Andrew F.
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I arrived after closing, so the location was not staffed. There was plenty of room to turn around and park the 26' truck. The signage and drop box were placed in plain view and easy to use.

sarath S.
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El cliente no dejó un comentario.

Sally W.
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El cliente no dejó un comentario.

Rob W.
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Nothing, very friendly, knowledgeable and helpful. Trailer rented was affordable, in good shape and worked well. Alls good!

Amanda R.
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We are completing a local move and because our new house was for sale by owner we have been able to move over time. We have rented twice in the last few months. We had a pretty poor experience with another uhaul location and now I wont call anywhere except Stones Crossing Garden Center. Next move time they will be our only call.

Lynn J.
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El cliente no dejó un comentario.

Donna H.
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El cliente no dejó un comentario.

Joanna M.
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El cliente no dejó un comentario.

Ian B.
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El cliente no dejó un comentario.

Timothy P.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

John R.
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El cliente no dejó un comentario.

Robert D.
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El cliente no dejó un comentario.

Jerry W.
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El cliente no dejó un comentario.

Donna H.
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El cliente no dejó un comentario.

Megan C.
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El cliente no dejó un comentario.

Lisa M.
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El cliente no dejó un comentario.

CHRIS V.
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El cliente no dejó un comentario.

Greg F.
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El cliente no dejó un comentario.

David R.
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Using the 24/7 U-Haul App, U-Haul could not confirm my location at the rental property, to get my reserved truck rental started, until I walked 50 feet west, from the Key Box station to the south side of the paved entrance at IN-135. I stood there at the entrance until the initial location verification, selfie photo, and driver's license authentication were complete. Then I proceeded to move about for the rest of the check-in process.

Matt M.
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The lady running the pick up site was amazingly helpful. I appreciate her.

Molly K.
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Had a very hard time with the online check in and out. The website is very flawed

Laura T.
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El cliente no dejó un comentario.

Walton K.
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El cliente no dejó un comentario.

Charles H.
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El cliente no dejó un comentario.

Terry B.
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Nothing

David G.
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El cliente no dejó un comentario.

BRUCE C.
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El cliente no dejó un comentario.

Michael F.
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El cliente no dejó un comentario.

Richard S.
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Professional service!

Pedro S.
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We left items in the truck and they were returned promptly. Thank you!

AUSTIN W.
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There was no one there when I went to drop off my rental, no one answered the phone, and I couldn't get a hold of anyone by calling UHaul directly and waiting on hold for 15 minutes. I needed to leave so I left the truck out front. Now they have tried to charge me a convenience fee but my card was locked in order to prevent this as it was their fault for not being there, there was no note about this on UHaul's website, and if this is convenient for anyone, it's the people that work there. I don't hold this against UHaul, but the sharing of information in this situation was abysmal.

Kevin R.
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Perhaps extend a small amount of grace when a rental is less than an hour late instead of charging for another full day plus insurance. A late fee or pro-rate would be better business practice. I was told the next pick up reservation for the truck we rented was scheduled for the exact time of our return. I was further informed by the local representative that as a result of our 30 minutes late return, the second customer had to be cancelled. This is either incredibly horrible risk management or it was a lie to intended to provoke guilt. So now instead of a grace period you have two very unhappy customers. Between that and a hold placed on our debit card that is STILL THERE 4 days post truck return and invoice paid, we will never be using Uhaul again.

Timothy E.
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We would have liked the mileage from our actual moving location to destination quoted. The city we were moving from didn't have any Uhauls available so we had to use this location and the drive the truck another hour south before loading and driving to our drop off city. We had to pay mileage overage.

TERRY M.
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El cliente no dejó un comentario.

Michael F.
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Originally went to get a 6x12 open trailer. Turns out the actual dimension of the opening was not 6 ft due to gate. Looked at enclosed trailer that gave me 1 inch wiggle room. While doing paperwork on new trailer gentleman came in and said he switched to trailer to doors I stand of took up giving me 4 inches. Smart move on his part. Shows he knows his equipment.

Justin H.
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The reservation that I set up was for 24/7 pickup and the vehicle was not reserved correctly. We waited for over an hour in the parking lot just to receive our key. We also ordered equipment for our move and never received it. We called several times and the management team never called back or gave us our equipment during the time we had the rental truck. I would not recommend this location. Very disappointed with how unprofessional my experience was.

Morgan L.
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The customer service rep “Jamal” hung up on us in the middle of verification

Phillip M.
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Jenny came in on her offoffday to help us out. Very nice lady.

Joshua S.
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Fabulous customer service. I misjudged the trailer size I needed, and they quickly were able to give me a larger one. They also adjusted my drop-off time to compensate for the time I lost switching trailers. 10/10, would use and recommend this location again!

Anne F.
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El cliente no dejó un comentario.

Richard C.
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El cliente no dejó un comentario.

Greg B.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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